WCS Client Reporting

Hi All,
hoping this is the right sub-forum for this query!
WCS is missing entries from it's client details report. on our firewall logs I had an IP I wanted to check for it's MAC address, I could see the log entry in our firewall and the time and date stamp along with the wireless IP Address.
I ran the Client Details report in WCS on the date and specified the times between 12:00 noon and 6:00pm and it failed to find the associated IP address in the log.
I know for certain that the IP was active at that point in time and it should appear in a our client details report, but it's not getting logged.
We are using version 7.0.172.0 of Cisco WCS if that makes any odds

You can use the WCS navigator. The Cisco WCS Navigator provides network administrators with easy, cost-effective access to information from multiple geographically diverse Cisco WCS management platforms. This innovative platform allows network managers to partition the unified wireless network at the management level.

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WCS Client Reports not Consistent

I am trying to determine how many 802.11b clients I have on my network so I can deside whether to turn off the protocol. When I run the Client Summary report I get 26 for Number of Users. However, when I run the Client Count:Daily Stats I only get 14 802.11b clients. I am including all controllers in each of the reports. I would expect these two reports to report the same numbers.

What version of WCS are you running?
What version of WLC code and controller do you have?
The WCS reads the number every 15 minutes and calculates the difference by comparing it to the prior polling period.
http://www.cisco.com/en/US/docs/wireless/wcs/7.0/configuration/guide/7_0clientmgmt.html#wp1110112

Detailed client Report in WCS

Hi,
what exactly mean the fields of the traps that appear in the Detailed Client report of the WCS?
07/08/10 08:09,"00:04:23:71:67:bf",,"Campus> Ome > CN.OM.P03","XSFK2MP345","10.120.205.25",07/08/10 08:09,"0 secs","0.0.0.0",0,-128,"802.11b","N/A",0,0,0,0,"No","Associated","Client '00:04:23:71:67:bf' is associated with AP '00:23:eb:2d:8a:e0', interface '0'."
which means many associations of "0Sec" with no IP assigned?
Thanks!

Hi,
Are you still facing this issue?
thanks,
Vinay

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zhenningx:
I see it too. It definitely appears to be a bug, but I will do some checking. Mine show upwards of 2000% and most of my top 25 show an almost identical tx/tx amount of 4gb.
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Cisco WCS client count report - client count figures cumulative or concurrent?

Hi,
Just want to clarify the "assoicated client count" and "Authenticated client count" values from WCS Client count report concurrent or cumculative?
The client count report in excel format:
Total Client Count
Total Count
Event Time
Associated Client Count
Authenticated Client Count
total
Sun Oct 12 23:59:59 HKT 2014
3992
3854
total
Mon Oct 13 23:59:59 HKT 2014
7838
7289
total
Tue Oct 14 23:59:59 HKT 2014
7724
7124
total
Wed Oct 15 23:59:59 HKT 2014
6849
6336
total
Thu Oct 16 23:59:59 HKT 2014
5908
5530
total
Fri Oct 17 23:59:59 HKT 2014
1240
1228
total
Sat Oct 18 23:59:59 HKT 2014
1040
1031
Client Count
AP Name
Base Radio MAC
Event Time
Associated Client Count
Authenticated Client Count
AP-EDHB-018
08:1f:f3:23:23:10
Mon Oct 13 23:59:59 HKT 2014
160
157
AP-EDHB-018
08:1f:f3:23:23:10
Tue Oct 14 23:59:59 HKT 2014
121
120
AP-EDHB-018
08:1f:f3:23:23:10
Wed Oct 15 23:59:59 HKT 2014
95
95
AP-EDHB-018
08:1f:f3:23:23:10
Thu Oct 16 23:59:59 HKT 2014
94
94
AP-EDHB-018
08:1f:f3:23:23:10
Fri Oct 17 23:59:59 HKT 2014
6
6
AP-EDHB-018
08:1f:f3:23:23:10
Sat Oct 18 23:59:59 HKT 2014
3
3
AP-EDHB-019
08:1f:f3:23:24:30
Sun Oct 12 23:59:59 HKT 2014
38
38
AP-EDHB-019
08:1f:f3:23:24:30
Mon Oct 13 23:59:59 HKT 2014
113
110
AP-EDHB-019
08:1f:f3:23:24:30
Tue Oct 14 23:59:59 HKT 2014
110
109
AP-EDHB-018 have 160 assoicated client count reported. Really mean there were 160 wireless client assoicated at a moment or there were a totally 160 connected at that day?
Any idea?
Dick

Hi Kayle,
Thanks for the response. I think you are talking about this in the above.
Reports > Report Launch Pad > Client > Client Count > Client Count Report Details
then
AP by Floor Area and select "All Campus", "All Building", "All Floor"
By doing this I get 700+ APs daily client count in graphical (pdf) view and need to go through manually each graph to identify the top 50, top 100 in a given day.
Is it possible to only filter the top 50, 100 APs ?
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AP Name    Max Client Count
AP01               96
AP02               83
AP50               20
Would it possible to get something like this from WCS reports ?
Thanks
Rasika

WCS Unique Client report problem

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It's WCS 7.0.172

Seems you are facing below bug and needs a patch uniqueclients.xml which can be provided by TAC.CSCtq64813
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WCS:Client association reports

Hi,
In the WCS Menu:
reports->client->client association
when a client association occurs, the timestamp is referred to the time at which the WLC receives the request of association or the ACK association?
ex:
Association Time||Client MAC||Map Location||AP Name...
11:13 AM||00:01:4a:e5:e0:9b||Campus Nord || A6 ...
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Sorry, i missed out to mention - WCS V4.1 is used for monitoring the WLAN.

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Hi
If you had built the report definition on Windows and then moved this to Unix server, you may find different fonts in use. This is becuase your Unix setup does not have the same fonts install. At design time, You need to use fonts which are available on Unix also. The same fonts shaould also be installed for printer in Unix i.e. the AFM/PFM font files should be kept under $ORACLE_HOME/guicommonX/tkXX/admin/AFM or PFM directory. This would give you the same output and would lessen the porting affect.
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Kenlobo <[email protected]> wrote:
>
> Hope this helps someone.
>
Thanks for sharing this.
Danita - http://www.caledonia.net/blog

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(Sorry ... my English is a bit rusty)

Hi,
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1> net stop crmdmgtd
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Get the output of pdshow after waiting for 20 minutes and stdout.log and stderr.log from CSCOpx\MDC\tomcat\logs.
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Hi,
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Ignored old data that has been received for user XXX
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Thanks for your help so far.
I did already install and reinstall the client.
I get this error for some, also newly created users and for others on the same machine it works!
I think it is related to the trace file row:
<JCO_INFO>JCO-library-version: 1.1.13; Creation time: UNDEFINED DATE UNDEFINED TIME</JCO_INFO>
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WCS Client Reporting

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