WCS - "Configuration Backup" failed. How to debug?

In WCS, the backgroun task "Configuration Backup", to back up configurations from the controllers, is returning a "Backup Failed" message. How do I troubleshoot? Are they detailed logs somewhere, either via the WCS GUI or via the Linux command line?
thanks,

Same problem here...
I just upgraded my 3GS to iOS5 and signed into iCloud using my Apple ID...
Every time I click "Back Up Now" in the iCloud preferences on the iPhone, I get "There was a problem completing the backup. Please try again later."
On my wife's iPhone 4, I just performed a back up and there were no errors. I tried this also on my wife's iPad 2 and it worked perfectly.
I have tried the following:
1. In iTunes, when my phone is connected, I selected "Back up to iCloud" on the summary tab
2. Reset my phone using the steps in the above post
3. Deleted the iCloud account on my iPhone and logged in again
4. Tried to backup from 3 different wireless networks
None of the steps above fixed the issue which has been going on all day for me...
Any other help would be great - thanks!

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Backup aborted - Configuration Backup Failes

Over the past couple of days, I've started getting the Error "Backup aborted - Configuration backup failed" on 3560/2960 switches and 2900/2800 routers. Pretty much everything at my primary site and a few devices, but not all, at some of my clients. What's odd to me is that the devices with the backup failures now have a greyed out "Backup Now" button. Again that doesn't apply to all, but most devices.
Shawn Eftink
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Please rate all helpful posts and mark correct answers to assist others searching for solutions in the community.

Hi Shawn,
We saw this same behavior this morning with a test ON100 in the lab. The ON100 may need to run through it's normal scheduled nightly maintenance window before the driver tries the backup and then subseqeuntly enables the Backup Now button within the portal. Please take a look at this customer again on Monday and let us know if the backup succeeded, and if the Backup Now button becomes available again. We are looking into what it will take to issue a fix, as a contingency plan, or until a fix can be deployed, we are looking into controlled periodic monthly reboots of all ON100 which might mitigate issue by clearing the /tmp ramdisk on the devices.
-mike

Error message on iphone 3GS when initiating back-up for the first time "icloud backup failed - how to fix

When initiating back-up of my 3GS to icloud for the first time, I repeatedly receive an error message reading:
"iCloud backup failed
There was a problem enabling iCloud backup"
I cannot find a solution to this problem amd no amount of checking and rechecking account settings etc. has made any difference. Does anyone have experience of how to overcome this issue. The iCloud back-up initiated on my iPad without any problem so I do not think the problem is account related.
Thanks.

Same problem here...
I just upgraded my 3GS to iOS5 and signed into iCloud using my Apple ID...
Every time I click "Back Up Now" in the iCloud preferences on the iPhone, I get "There was a problem completing the backup. Please try again later."
On my wife's iPhone 4, I just performed a back up and there were no errors. I tried this also on my wife's iPad 2 and it worked perfectly.
I have tried the following:
1. In iTunes, when my phone is connected, I selected "Back up to iCloud" on the summary tab
2. Reset my phone using the steps in the above post
3. Deleted the iCloud account on my iPhone and logged in again
4. Tried to backup from 3 different wireless networks
None of the steps above fixed the issue which has been going on all day for me...
Any other help would be great - thanks!

Time machine - Last backup failed - how i fixed it...

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I ran diskwarrior, www.alsoft.com
and it came back with more file structure errors than i have ever seen on a hard drive! instead of tell you, here is an picture.
needless to say, once i replaced the directory time machine began working again, and it's way faster than it ever has been before.

I promise this thread is not an ad for diskwarrior
it has just saved my *** so many times that i wanted to share the information. apple disk utility does not do as good of a job at repairing HFS+.
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WLC configuration Backup with WCS

Hi,
What kind of backup is done with the configuration Backup Task in the WCS Administration.
Is this a backup of the actual running config on the WLC or is it the saved (startup) config on the controller?
Is there a way to view/edit a configuration backup from the controller?
Can I create a task on the WCS to do a cyclic/automatic save configuration to flash?
Regards Christian

the configuration backup is for the controllers
and the files live wherever you specified the tftp server location on install of WCS.
The WLC backup is the running config from when the backup was completed.
go to your tftproot directory to view the config
If you are running a rev that outputs in xml format AND you are not encrypting it on the WLC.
I would not try editing the file. The hash will be altered and the config backup file will be useless.
You want WCS to be able to run the command 'save config' on each controller? How handy are you with tcl scripting?

My iPhone won't back up to iCloud it says backup failed after I increased my storage plan. How can I fix that and which email can I sen to if I want to refund the storage I bought on iCloud. It says I have 15 days to return.

Which email should I send to for a refund on iCloud storage within 15 day period. Also the iPhone won't back up to iCloud it keeps saying backup failed even when I log out of iCloud and log back in how can I fix that?

If your back up continually fails, you might try turning off back up on your mobile device (settings > iCloud > storage & backup) and then deleting the backup file from iCloud by swiping the backup file on the mobile device (settings > iCloud > storage & backup > manage…) and then turning back up on again.
Being able to back up to the cloud can be very useful, especially if you don't have access to a computer or have infrequent access to one, however unless you specifically need to use iCloud for back up, you will find backing up to iTunes significantly more convenient and possibly more reliable.

How to debug a failed shopping cart transfer to ECC in classic mode

Hello,
I am using SRM 5 in classic mode, connected to ECC 6.0.
I have an error message in the administrator monitor that tells me a transfer a shopping cart to ECC has failed.
"Shopping cart 1000000123: Error creating the follow-on document"
(Message is BBP_PU 367)
This is located in the "local errors" section of the administrator monitor.
The follow on doucment will be a PO in ECC.
This message does not tell me the cause of the problem therefore I need to retrnsmit the cart and debug to find the error message that is being returned from ECC.
I have browsed the forum and there are various answers about debugging but but have not found exact instructions on how to debug, and it is now always clear on whether the instructions apply to classic or extended classic.
I have seen reference to the method in note 539978 that creates test data with FBGENDAT for the ECC BAPI. However this method does not seem suitable for a production system because it will interfere with all shopping carts being transferred while the shoppign cart with the problem is being debugged.
Therefore I would like to debug in SRM just for the shoppign cart with the problem.
Hopefully this thread will become the defintiive poitn of reference for debuggin a classic shopping cart transfer to ECC in SRM 5.
I propose to use function module BBP_PD_SC_TRANSFER to transfer the shopping cart again by entering the shopping cart GUID.
Question 1) Can this error message be returned by checks in SRM before the BAPI is called in ECC? If so, where do I place a breakpoint to find the error determined by the checks in SRM?
Question 2) If the system is getting as far as calling the BAPI in ECC, is it possbile to find the error message passed back from ECC by this approach, given that the actual transfer is carried out by the spooler?
Question 3) If this approach is valid, in which method/function module do I need to place a breakpoint, at which statement is the error message passed back to SRM from ECC?
Your help would be appreciated,
Reagrds

Hi Paul,
a small correction to Dishas comment:
The class CL_BBP_BS_ADAPTER_PO_CRT_470_1 is used for the backend release 4.7, so it is not relevant for you. Instead of this, you have to take the CL_BBP_BS_ADAPTER_PO_CRT_ERP10 and method CREATE_DOCUMENT. This is the last step, before the SRM calls the backend system.
From the alert "local errors" I suppose, that there is an error in the SRM customizing (in case the error message comes from the backend system, you get the message into the "Backend Application error").
Typical customizing error, when e.g. the number range of the purchase REQUISITION is not correctly customized (in case the prerequisits for a PO are not fulfilled, the system tried to create a purchase requisition). See the note 1173815 regarding this problem.
Back to your questions:
The activating of the FBGENDAT was a good idea, but I would give here two hints:
- I case of production system you can use only the "Mode B".
- Activate the FBGENDAT only for a short term:
-- at first set the breakpoint in the method CREATE_DOCUMENT (as above described)
-- execute the BBP_PD_SC_TRANSFER
-- you will be stopped at the breakpoint.
-- Now you can activate the FBGENDAT in the backend
-- go on with F8 in the debugger in the SRM system
-- >>> test data will be filled in the backend system (BAPI_PO_CREATE1)
-- deactivate the FBGENDAT
You can do this in one min. and the worst what can happen is that you have 2-3 test data in the BAPI_PO_CREATE1 additionally to the erronous SC.
Question 1) Can this error message be returned by checks in SRM before the BAPI is called in ECC? If so, where do I place a breakpoint to find the error determined by the checks in SRM?
- Maybe... Places for setting breakpoints
-- FM "BBP_PD_MSG_ADD"
-- System command "RAISE"
-- FM "META_BAPI_DISPATCH" (typical problem, see above, and also the note 1173815)
Question 2) If the system is getting as far as calling the BAPI in ECC, is it possible to find the error message passed back from ECC by this approach, given that the actual transfer is carried out by the spooler?
- Yes, you can find the message in the:
-- Test data of the BAPI_PO_CREATE1, if you have activated the FBGENDAT
-- In the method CREATE_DOCUMENT if you "comes back" from the RFC call from the backend
Question 3) If this approach is valid, in which method/function module do I need to place a breakpoint, at which statement is the error message passed back to SRM from ECC?
- see above, CL_BBP_BS_ADAPTER_PO_CRT_ERP10 method CREATE_DOCUMENT
Kind regards,
Peter

How to Configure SOST Failed Alert in BPM

Hello ,
How to Configure SOST Failed Alert in BPM ?
Please let me know..
Many Thanks,
Sivaram

Hello ,
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thanks & regards
jagdish

hi,
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Thanks & Regards
Jonn

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WCS - "Configuration Backup" failed. How to debug?

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