WCS failed to retrieve metadata error

Hi there,
we're getting the below mentioned error in our WCS console.
Does anyone know what to do?
Failed to retrieve metadata :[FaultEvent fault=[RPC Fault faultString="HTTP request error" faultCode="Server.Error.Request" faultDetail="Error: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2032"]. URL:
https://localhost/webacs/xmlReportsAction.do?graphId=WCSHomeClientCount&objectId=null&componentId=4244&retrieveMetadata=true&RandomNo=0.4257946787402034"] messageId="B9E003E7-E2B9-4A90-2BA4-A56B3826B3AD" type="fault" bubbles=false cancelable=true eventPhase=2]
ailed to retrieve metadata :[FaultEvent fault=[RPC Fault faultString="HTTP request error" faultCode="Server.Error.Request" faultDetail="Error: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2032"]. URL:
https://localhost/webacs/xmlReportsAction.do?graphId=WCSHomeClientCount&objectId=null&componentId=4244&retrieveMetadata=true&RandomNo=0.4257946787402034"] messageId="B9E003E7-E2B9-4A90-2BA4-A56B3826B3AD" type="fault" bubbles=false cancelable=true eventPhase=2]

Why does it say localhost for the url? Is this screenshot from the WCS server itself? I would check firewall settings on the server.
Also, does this happen in all browsers (firefox, chrome, etc) or just one type?

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BI Beans Diagnostics(v1.0.0.0) 1/10/03
===============================================================================
JDEV_ORACLE_HOME ............................. = c:\JDeveloper
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the posting has been truncated:
BI Beans Diagnostics(v1.0.0.0) 1/10/03
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JDEV_ORACLE_HOME ............................. = c:\JDeveloper
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Exit code (Decimal):           -1554760125
Exit facility code:            852
Exit error code:               15939
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End time:                      2014-08-15 16:50:06
Requested action:              RunRules
Machine Properties:
Machine name:                  servername
Machine processor count:       8
OS version:                    Windows Server 2008 R2
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OS region:                     United States
OS language:                   English (United States)
OS architecture:               x64
Process architecture:          64 Bit
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Product              Instance             Instance ID
Feature                                  Language
Edition              Version         Clustered
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Description:                   SQL Server Database Services 2008 R2
ProductName:                   SQL Server 2008 R2
Type:                          RTM
Version:                       10
SPLevel:                       1
Installation location:         c:\84122ef5b6d9cdcd3b2ac48cec\x64\setup\
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FARMADMINPORT:                 0
FARMPASSWORD:                  *****
FEATURES:
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INDICATEPROGRESS:              False
INSTANCENAME:                  <empty>
PASSPHRASE:                    *****
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I strongly recommend you to have a good look at below thread
http://support.microsoft.com/kb/2000257/en-us
Please mark this reply as answer if it solved your issue or vote as helpful if it helped so that other forum members can benefit from it.
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SQL Server   2012        MSSQLSERVER          MSSQL11.MSSQLSERVER              SQL Server
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Management   Tools -   Basic                   1033
Enterprise Edition   11.1.3000.0       No           Yes
SQL Server   2012
Management Tools - Complete                1033                   Enterprise Edition
11.1.3000.0       No           Yes
SQL Server   2012
Client Tools Connectivity                  1033                   Enterprise Edition
11.1.3000.0     No           Yes
SQL Server   2012
SQL Server Data   Tools                      1033
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    ACTION:                          Patch
    ALLINSTANCES:                    false
    CLUSTERPASSIVE:                  false
    CONFIGURATIONFILE:
ENU:                             false
    HELP:                            false
IACCEPTSQLSERVERLICENSETERMS:    false
    INDICATEPROGRESS:                false
    INSTANCEID:                      <empty>
    INSTANCENAME:                    <empty>
    QUIET:                           false
    QUIETSIMPLE:                     false
    SQMREPORTING:                    false
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0xB2652E58@0xDC80C325
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        at   Microsoft.SqlServer.Chainer.Infrastructure.SqlDiscoveryDatastoreInterface.ProcessDTbl(DataTable   dt, Int32 level)
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(01) 2014-04-10 11:51:36 Slp:   Microsoft.SqlServer.Management.Sdk.Sfc.EnumeratorException: Failed to   retrieve data for this request. ---> System.ComponentModel.Win32Exception:   Not all privileges or groups referenced are
assigned to the caller.
at   Microsoft.SqlServer.Configuration.Sco.AdjustTokenPrivilege.SetPrivilege(Boolean   enable)
   at   Microsoft.SqlServer.Configuration.Sco.AdjustTokenPrivilege..ctor(String   privilege)
   at   Microsoft.SqlServer.Configuration.Sco.SqlRegistry.GetLocallyCachedLocalMachineSubKey(ServiceContainer   ctx, String machineName, SqlRegistryKey key)
   at   Microsoft.SqlServer.Discovery.DiscoveryUtils.TryLocallyCacheRegistryKey(ServiceContainer   ctx, String machineName, SqlRegistryKey machineKey, String registryPath,   RegistryView regView, String regPath, RegistryAccess
registryAccess,   Boolean& alreadyCached)
   at   Microsoft.SqlServer.Discovery.DiscoveryUtils.GetLocalMachineSubKey(ServiceContainer   ctx, String machineName, RegistryView regView, String regPath, RegistryAccess   registryAccess)
   at   Microsoft.SqlServer.Discovery.DiscoveryEnumObject.GetSql2kMsiInstanceListInHive(String   machineName, RegistryView regView)
   at Microsoft.SqlServer.Discovery.DiscoveryEnumObject.LoadSql2kInstanceList(String   machineName)
   at   Microsoft.SqlServer.Discovery.Product.GetData(EnumResult erParent)
   at   Microsoft.SqlServer.Management.Sdk.Sfc.Environment.GetData()
   at Microsoft.SqlServer.Management.Sdk.Sfc.Environment.GetData(Request   req, Object ci)
   at   Microsoft.SqlServer.Management.Sdk.Sfc.Enumerator.GetData(Object   connectionInfo, Request request)
   at   Microsoft.SqlServer.Management.Sdk.Sfc.Enumerator.Process(Object   connectionInfo, Request request)
   --- End of inner exception stack trace ---
   at   Microsoft.SqlServer.Management.Sdk.Sfc.Enumerator.Process(Object   connectionInfo, Request request)
   at   Microsoft.SqlServer.Chainer.Infrastructure.SqlDiscoveryDatastoreInterface.ProcessDTbl(DataTable   dt, Int32 level)
   at   Microsoft.SqlServer.Chainer.Infrastructure.SqlDiscoveryDatastoreInterface.CollectSqlDiscoveryData(String   machineName)
   at   Microsoft.SqlServer.Chainer.Infrastructure.SqlDiscoveryDatastoreInterface.CollectDiscoveryData(String   machineName)
   at   Microsoft.SqlServer.Chainer.Infrastructure.SqlDiscoveryDatastoreInterface.LoadData(IEnumerable`1   machineNames, String discoveryDocRootPath, String   clusterDiscoveryDocRootPath)
(01) 2014-04-10 11:51:36 Slp: Error: Action   "Microsoft.SqlServer.Configuration.SetupExtension.RunDiscoveryAction"   threw an exception during execution.
(01) 2014-04-10 11:51:36 Slp:   Microsoft.SqlServer.Setup.Chainer.Workflow.ActionExecutionException: Failed   to retrieve data for this request. --->   Microsoft.SqlServer.Management.Sdk.Sfc.EnumeratorException: Failed to
retrieve data for this request. ---> System.ComponentModel.Win32Exception:   Not all privileges or groups referenced are assigned to the caller.
(01) 2014-04-10 11:51:36 Slp:    at   Microsoft.SqlServer.Configuration.Sco.AdjustTokenPrivilege.SetPrivilege(Boolean   enable)
(01) 2014-04-10 11:51:36 Slp:    at   Microsoft.SqlServer.Configuration.Sco.AdjustTokenPrivilege..ctor(String   privilege)
(01) 2014-04-10 11:51:36 Slp:    at   Microsoft.SqlServer.Configuration.Sco.SqlRegistry.GetLocallyCachedLocalMachineSubKey(ServiceContainer   ctx, String machineName, SqlRegistryKey key)
(01) 2014-04-10 11:51:36 Slp:    at   Microsoft.SqlServer.Discovery.DiscoveryUtils.TryLocallyCacheRegistryKey(ServiceContainer   ctx, String machineName, SqlRegistryKey machineKey, String registryPath,   RegistryView
regView, String regPath, RegistryAccess registryAccess,   Boolean& alreadyCached)
(01) 2014-04-10 11:51:36 Slp:    at   Microsoft.SqlServer.Discovery.DiscoveryUtils.GetLocalMachineSubKey(ServiceContainer   ctx, String machineName, RegistryView regView, String regPath, RegistryAccess   registryAccess)
(01) 2014-04-10 11:51:36 Slp:    at   Microsoft.SqlServer.Discovery.DiscoveryEnumObject.GetSql2kMsiInstanceListInHive(String   machineName, RegistryView regView)
(01) 2014-04-10 11:51:36 Slp:    at   Microsoft.SqlServer.Discovery.DiscoveryEnumObject.LoadSql2kInstanceList(String   machineName)
(01) 2014-04-10 11:51:36 Slp:    at   Microsoft.SqlServer.Discovery.Product.GetData(EnumResult erParent)
(01) 2014-04-10 11:51:36 Slp:    at   Microsoft.SqlServer.Management.Sdk.Sfc.Environment.GetData()
(01) 2014-04-10 11:51:36 Slp:    at   Microsoft.SqlServer.Management.Sdk.Sfc.Environment.GetData(Request req,   Object ci)
(01) 2014-04-10 11:51:36 Slp:    at   Microsoft.SqlServer.Management.Sdk.Sfc.Enumerator.GetData(Object   connectionInfo, Request request)
(01) 2014-04-10 11:51:36 Slp:    at   Microsoft.SqlServer.Management.Sdk.Sfc.Enumerator.Process(Object   connectionInfo, Request request)
(01) 2014-04-10 11:51:36 Slp:    --- End of   inner exception stack trace ---
(01) 2014-04-10 11:51:39 Slp: Received request to add the   following file to Watson reporting:   C:\Users\HS2\AppData\Local\Temp\tmp6614.tmp
(01)   2014-04-10 11:51:39 Slp: The following is an exception stack listing the   exceptions in outermost to innermost order
(01)   2014-04-10 11:51:39 Slp: Inner exceptions are being indented
(01)   2014-04-10 11:51:39 Slp:
(01)   2014-04-10 11:51:39 Slp: Exception type:   Microsoft.SqlServer.Management.Sdk.Sfc.EnumeratorException
(01)   2014-04-10 11:51:39 Slp:     Message:
(01)   2014-04-10 11:51:39 Slp:           Failed to retrieve data for this request.
(01)   2014-04-10 11:51:39 Slp:     HResult : 0x80131500
(01) 2014-04-10 11:51:39 Slp:       Data:
(01) 2014-04-10 11:51:39   Slp:       HelpLink.ProdName = Microsoft SQL   Server
(01) 2014-04-10 11:51:39   Slp:       HelpLink.BaseHelpUrl =
http://go.microsoft.com/fwlink
(01) 2014-04-10 11:51:39   Slp:       HelpLink.LinkId = 20476
(01) 2014-04-10 11:51:39 Slp:       Stack:
(01) 2014-04-10 11:51:39   Slp:         at   Microsoft.SqlServer.Management.Sdk.Sfc.Enumerator.Process(Object   connectionInfo, Request request)
(01) 2014-04-10 11:51:39   Slp:         at   Microsoft.SqlServer.Chainer.Infrastructure.SqlDiscoveryDatastoreInterface.ProcessDTbl(DataTable   dt, Int32 level)
(01) 2014-04-10 11:51:39   Slp:         at   Microsoft.SqlServer.Chainer.Infrastructure.SqlDiscoveryDatastoreInterface.CollectSqlDiscoveryData(String   machineName)
(01) 2014-04-10 11:51:39   Slp:         at   Microsoft.SqlServer.Chainer.Infrastructure.SqlDiscoveryDatastoreInterface.CollectDiscoveryData(String   machineName)
(01) 2014-04-10 11:51:39   Slp:         at   Microsoft.SqlServer.Chainer.Infrastructure.SqlDiscoveryDatastoreInterface.LoadData(IEnumerable`1   machineNames, String discoveryDocRootPath,
String   clusterDiscoveryDocRootPath)
(01) 2014-04-10 11:51:39   Slp:         at   Microsoft.SqlServer.Configuration.SetupExtension.RunDiscoveryAction.ExecuteAction(String   actionId)
(01) 2014-04-10 11:51:39   Slp:         at   Microsoft.SqlServer.Chainer.Infrastructure.Action.Execute(String actionId,   TextWriter errorStream)
(01) 2014-04-10 11:51:39   Slp:         at   Microsoft.SqlServer.Setup.Chainer.Workflow.ActionInvocation.ExecuteActionHelper(TextWriter   statusStream, ISequencedAction actionToRun, ServiceContainer
context)
(01)   2014-04-10 11:51:39 Slp:     Inner exception type:   System.ComponentModel.Win32Exception
(01)   2014-04-10 11:51:39 Slp:           Message:
(01)   2014-04-10 11:51:39   Slp:                   Not all privileges or groups referenced are assigned to the caller.
(01)   2014-04-10 11:51:39   Slp:
(01)   2014-04-10 11:51:39 Slp:           HResult : 0x80004005
(01)   2014-04-10 11:51:39 Slp:           Error : 1300
(01) 2014-04-10 11:51:39   Slp:         Stack:
(01) 2014-04-10 11:51:39   Slp:                   at   Microsoft.SqlServer.Configuration.Sco.AdjustTokenPrivilege.SetPrivilege(Boolean
enable)
(01) 2014-04-10 11:51:39   Slp:                   at Microsoft.SqlServer.Configuration.Sco.AdjustTokenPrivilege..ctor(String   privilege)
(01) 2014-04-10 11:51:39   Slp:                   at   Microsoft.SqlServer.Configuration.Sco.SqlRegistry.GetLocallyCachedLocalMachineSubKey(ServiceContainer
ctx, String machineName, SqlRegistryKey key)
(01) 2014-04-10 11:51:39   Slp:                   at Microsoft.SqlServer.Discovery.DiscoveryUtils.TryLocallyCacheRegistryKey(ServiceContainer   ctx,
String machineName, SqlRegistryKey machineKey, String registryPath,   RegistryView regView, String regPath, RegistryAccess registryAccess,   Boolean& alreadyCached)
(01) 2014-04-10 11:51:39   Slp:                   at   Microsoft.SqlServer.Discovery.DiscoveryUtils.GetLocalMachineSubKey(ServiceContainer
ctx, String machineName, RegistryView regView, String regPath, RegistryAccess   registryAccess)
(01) 2014-04-10 11:51:39   Slp:                   at   Microsoft.SqlServer.Discovery.DiscoveryEnumObject.GetSql2kMsiInstanceListInHive(String
machineName, RegistryView regView)
(01) 2014-04-10 11:51:39   Slp:                   at   Microsoft.SqlServer.Discovery.DiscoveryEnumObject.LoadSql2kInstanceList(String   machineName)
(01) 2014-04-10 11:51:39   Slp:                   at Microsoft.SqlServer.Discovery.Product.GetData(EnumResult erParent)
(01) 2014-04-10 11:51:39   Slp:                   at Microsoft.SqlServer.Management.Sdk.Sfc.Environment.GetData()
(01) 2014-04-10 11:51:39   Slp:                   at Microsoft.SqlServer.Management.Sdk.Sfc.Environment.GetData(Request req,   Object ci)
(01) 2014-04-10 11:51:39   Slp:                   at Microsoft.SqlServer.Management.Sdk.Sfc.Enumerator.GetData(Object   connectionInfo, Request request)
(01) 2014-04-10 11:51:39 Slp:                   at   Microsoft.SqlServer.Management.Sdk.Sfc.Enumerator.Process(Object   connectionInfo, Request request)
(01) 2014-04-10 11:51:44 Slp: Watson Bucket 2
Original Parameter Values
(01) 2014-04-10 11:51:44 Slp: Parameter 0 : SQL Server
2012@RTM@KB2931078
(01) 2014-04-10 11:51:44 Slp: Parameter 1 :   Microsoft.SqlServer.Management.Sdk.Sfc.Enumerator.Process
(01) 2014-04-10 11:51:44 Slp: Parameter 2 :   Microsoft.SqlServer.Configuration.Sco.AdjustTokenPrivilege.SetPrivilege
(01) 2014-04-10 11:51:44 Slp: Parameter 3 :
Microsoft.SqlServer.Management.Sdk.Sfc.EnumeratorException@-2146233088
(01) 2014-04-10 11:51:44 Slp: Parameter 4 :
System.ComponentModel.Win32Exception@-2147467259
(01) 2014-04-10 11:51:44 Slp: Parameter 5 :   RunRemoteDiscoveryAction
(01) 2014-04-10 11:51:44 Slp: Parameter 8 : 1300
(01) 2014-04-10 11:51:44 Slp:
Final Parameter Values
(01) 2014-04-10 11:51:44 Slp: Parameter 0 : SQL Server
2012@RTM@KB2931078
(01) 2014-04-10 11:51:44 Slp: Parameter 1 : 0x6785B09D
(01) 2014-04-10 11:51:44 Slp: Parameter 2 : 0xB2652E58
(01) 2014-04-10 11:51:44 Slp: Parameter 3 : 0x74E34741
(01) 2014-04-10 11:51:44 Slp: Parameter 4 : 0xDC80C325
(01) 2014-04-10 11:51:44 Slp: Parameter 5 :   RunRemoteDiscoveryAction
(01) 2014-04-10 11:51:44 Slp: Parameter 8 : 0xA05EFA62
(01) 2014-04-10 11:51:45 Slp: Sco: Attempting to write   hklm registry key Microsoft SQL Server to file C:\Program Files\Microsoft SQL   Server\110\Setup   Bootstrap\Log\20140410_115053\Registry_SOFTWARE_Microsoft_Microsoft SQL
Server.reg_
(01) 2014-04-10 11:51:45 Slp: The following exception   occurred while preparing registry logs during Watson failure processing: Not   all privileges or groups referenced are assigned to the caller.
(01) 2014-04-10 11:51:45 Slp: Sco: Attempting to write   hklm registry key Uninstall to file C:\Program Files\Microsoft SQL   Server\110\Setup   Bootstrap\Log\20140410_115053\Registry_SOFTWARE_Microsoft_Windows_CurrentVersion_Uninstall.reg_
(01) 2014-04-10 11:51:45 Slp: The following exception   occurred while preparing registry logs during Watson failure processing: Not   all privileges or groups referenced are assigned to the caller.
(01) 2014-04-10 11:51:45 Slp: Sco: Attempting to write   hklm registry key MSSQLServer to file C:\Program Files\Microsoft SQL   Server\110\Setup Bootstrap\Log\20140410_115053\Registry_SOFTWARE_Microsoft_MSSQLServer.reg_
(01) 2014-04-10 11:51:45 Slp: The following exception   occurred while preparing registry logs during Watson failure processing: Not   all privileges or groups referenced are assigned to the caller.
(01) 2014-04-10 11:51:45 Slp: Sco: Attempting to write   hklm registry key Microsoft SQL Server to file C:\Program Files\Microsoft SQL   Server\110\Setup   Bootstrap\Log\20140410_115053\Registry_SOFTWARE_Wow6432Node_Microsoft_Microsoft
SQL Server.reg_
(01) 2014-04-10 11:51:45 Slp: The following exception   occurred while preparing registry logs during Watson failure processing: Not   all privileges or groups referenced are assigned to the caller.
(01) 2014-04-10 11:51:45 Slp: Sco: Attempting to write   hklm registry key Uninstall to file C:\Program Files\Microsoft SQL   Server\110\Setup   Bootstrap\Log\20140410_115053\Registry_SOFTWARE_Wow6432Node_Microsoft_Windows_CurrentVersion_Uninstall.reg_
(01) 2014-04-10 11:51:45 Slp: The following exception   occurred while preparing registry logs during Watson failure processing: Not   all privileges or groups referenced are assigned to the caller.
(01) 2014-04-10 11:51:45 Slp: Sco: Attempting to write   hklm registry key MSSQLServer to file C:\Program Files\Microsoft SQL   Server\110\Setup Bootstrap\Log\20140410_115053\Registry_SOFTWARE_Wow6432Node_Microsoft_MSSQLServer.reg_
(01) 2014-04-10 11:51:45 Slp: The following exception   occurred while preparing registry logs during Watson failure processing: Not   all privileges or groups referenced are assigned to the caller.
(01) 2014-04-10 11:51:46 Slp: Failed to retrieve data for   this request.
(01) 2014-04-10 11:51:46 Slp: Watson bucket for exception   based failure has been created
(01) 2014-04-10 11:51:46 Slp: Sco: Attempting to create   base registry key HKEY_LOCAL_MACHINE, machine
(01) 2014-04-10 11:51:46 Slp: Sco: Attempting to open   registry subkey Software\Microsoft\Microsoft SQL Server\110
(01) 2014-04-10 11:51:46 Slp: Sco: Attempting to get   registry value EnableErrorReporting
(01) 2014-04-10 11:51:46 Slp: WER: Successfully read app   consent from registry Software\Microsoft\Microsoft SQL   Server\110\EnableErrorReporting=0.
(01) 2014-04-10 11:51:46 Slp: WER: Application level   consent value '0' was mapped to consent status 'WerConsentDenied'
(01) 2014-04-10 11:51:46 Slp: WER: Result of the   submission:: 'WerDisabled'
(01) 2014-04-10 11:51:46 Slp: WER: Submitted 1 of 1   failures to the Watson data repository
(01) 2014-04-10 11:51:46 Slp: Sco: File   'C:\Windows\system32\Cluster.exe' does not exist
(01) 2014-04-10 11:51:46 Slp: Failed to collect cluster   logs, cannot find Cluster.exe under system directory.
(01) 2014-04-10 11:51:46 Slp: Dumping final cluster state.
(01) 2014-04-10 11:51:49 Slp: Completed dumping final   cluster state.
(01) 2014-04-10 11:51:51 Slp:
(01) 2014-04-10 11:51:51 Slp:   ----------------------------------------------------------------------
(01) 2014-04-10 11:51:51 Slp:
(01)   2014-04-10 11:51:51 Slp: Error result: -2146233088
(01)   2014-04-10 11:51:51 Slp: Result facility code: 19
(01)   2014-04-10 11:51:51 Slp: Result error code: 5376
(01)   2014-04-10 11:51:51 Slp: SQM Service: Sqm does not have active session.

Hello SQL Ranger,
Thanks for posting the detailed log. I dont have exact solution for this but I can give you some hint what could be reason patch has failed below message points to fact that there is some issue with account which is used to install CU patch.Have alook at
below log.It says that when patch was trying to get details from other node in cluster it was not able to.
01) 2014-04-10 11:51:33 Slp: Discovery on local machine is complete
(01) 2014-04-10 11:51:33 Slp: Running discovery on remote machine: VMSPDB1
(01) 2014-04-10 11:51:35 Slp: Discovery on VMSPDB1 failed due to exception
(01) 2014-04-10 11:51:36 Slp: Microsoft.SqlServer.Management.Sdk.Sfc.EnumeratorException: Failed to retrieve data for this request. ---> System.ComponentModel.Win32Exception: Not all privileges or groups referenced are assigned to the caller.
IMO I strongly feel it is issue with the account. Microsoft has also documented about this for SQL Server 2008 .Have a look at following links
http://support.microsoft.com/default.aspx?scid=kb;en-US;2000257
Please also assign privilege mentioned in below link
http://www.bradg.co.za/?p=12
Hope this helps
Please mark this reply as the answer or vote as helpful, as appropriate, to make it useful for other readers

Could not open error log file ''. Operating system error = 5(failed to retrieve text for this error. Reason: 15105).

Hello
When I try to start the SQl server service i get the following error:
Event id 17058
Could not open error log file ''. Operating system error = 5(failed to retrieve text for this error. Reason: 15105).
As a test I have made sure the errorlog file ,and the entire drive it is, has everyone full control permissions, but to no avail. Does anyone have any ideas to resolve this issue?
Thank you

Hi,
Try running:
SELECT SERVERPROPERTY('ErrorLogFileName')
Then verify that the account being used to run the SQL Server service account has access to the path output above. If possible, you could try logging onto the server with the same account used to run SQL Server then navigate to the errorlog folder.
Thanks,
Andrew Bainbridge
SQL Server DBA
Please click "Propose As Answer" if a post solves your problem, or "Vote As Helpful" if a post has been useful to you

Failed to retrieve data from the database Error

I had some reports setup in Crystal XI based on a Sql server but recently we had an upgrade, the database has been moved to IBM Informix.
There is a certain table that seems to be causing the problem.
The error:
"Failed to retrieve data from the database
Details: 42000:[informix][informix ODBC Driver][informix]A syntax error has occured .[Database Vendor Code:-201]".
I run the same query in MS Access and it seems to run fine.
I even tried to do a simple dump of the table onto Crystal but no luck.
Any help is appreciated.
Thanks!
Achett13

Hi,
It seems your ODBC Driver is not compatible, try to download a driver which supports Informix through CR XI. I think you may have to download Data Direct Drivers 5.1 version to access Informix data tables through CR XI.
You can google it for Data Direct Drivers 5.1
Thanks,
Sastry

Crystal Reports 2008 - C-ISAM/ODBC Error 42000 Failed to retrieve data

I'm hoping someone out there has a solution to this problem.
I have a bunch of reports which I've converted from CR8.5 to CR2008 (SP2 + HotFixPack 2.7 Installed)
Our server is currently running SCO UNIX OpenServer 5.0.7 with a C-ISAM Database serving our accounting software.
Some of the more basic reports have converted with no problem (daily sales figures etc...), but some reports such as customised purchase orders, and complex sales histories etc... continue to have this problem.
Note, all my reports functioned perfectly under CR8.5.
This error occurs within seconds of executing the report.
FAILED TO RETRIEVE DATA FROM THE DATABASE
Details: 42000:ERROR Syntax Error - Database Vendor Code: -1
After which, the winsock comms need to be reset.
One example SQL query is as follows (on a report re-designing my purchase order for imported products.
SELECT purchase_order.po_order_no, purchase_order_line.stock_code, purchase_order.po_backorder_flag,
purchase_order_line.po_line_description, stock_master.stk_desc_line_3, stock_master.stk_description,
stock_master.stk_desc_line_2
FROM (purchase_order_line purchase_order_line INNER JOIN purchase_order purchase_order ON
(purchase_order_line.po_order_no=purchase_order.po_order_no) AND (purchase_order_line.po_backorder_flag=purchase_order.po_backorder_flag))
INNER JOIN stock_master stock_master ON purchase_order_line.stock_code=stock_master.stock_code
Does anyone have any idea??? Really driving me insane... Is it the order of my links, type of links, grouping??????
Strangely, some other similarly linked reports work perfectly.
Cheers in advance,
Steve

Hi Steve,
If you open the Report and then click on DataBase, Log on and connect first. Then open your report, then Database, Set Location and once it's done then Verify the Database. Fix any errors or warnings that may pop up.
Lots of changes between 8.5 and 2008. CR detects that the report is the old format and it then goes through an series of internal report upgrade routines to convert all functions to the current format.
Also, all of the database drivers were re-written to take advantage of the updated functionality and Client enhancements. As well as we removed any "custom hacks" that we did back then to fix "issues" int he DB client drivers at the time. All of those "fixes" were removed, to much work to maintain them all, now if there are issues it's usually due to the DB Client not following ANSII 92 Standards.
One issue that does show up from time to time is that the order you inserted the tables can have an affect on how CR generates the SQL, may not be the case for your issue though, just something to watch for.
What happens if you create a new report and use that same SQL, save it, close all, re-open the report and run it. Do you get the same errors?
Also note: you did not say if you also updated the ODBC driver? As of CR 9 we are UNICODE compliant, may be your client needs to be updated also. Also verify it's using ODBC 3 and not ODBC 2 standards.
Thank you
Don
Edited by: Don Williams on May 6, 2010 7:21 AM

Report error "Failed to retrieve data from the database."

Post Author: tknorst
CA Forum: .NET
I have an application using CR XI R2, and on certain users computers when they try to run a report they get the following error:
Failed to retrieve data from the database.Details: [Database Vendor Code: 229]Failed to retrieve data from the database.Error in File C:\DOCUME1\turkj\LOCALS1\Temp\WhseEmpJobAndActivityByUserAndDate {22DA2F53-4391-4307-9F2A-0E3C3EBE2198A}.rpt
The report uses SQLOLEDB (ADO) and integrated authentication - it runs fine on the development machine.
I found very little info on this error on the web (google) - so I hope someone here has an idea.

You need to make sure that those systems can get conneted to the database that is supposed to return data. To check that create a udl in clients machine.
Also do not change the schema of he report.

Failed to retrieve data from the database error message

Hello,
I have a fairly simple report that correctly retrieves the data from the database providing that there are no selection formula.
However, as soon as I add the record selection formula:
{fireService.serviceDate} >= DateTime (2009, 10, 3, 0 ,0 ,0)
I get the following errors:
Failed to retrieve data from the database
Cannot determine the queries necessary to get data for this report. Details: An invalid range operator has been encountered.
However, when I use the Database / Show SQL Query option and copy the query directly into the sql query analyser it works perfectly.
Any ideas?

I am using a table to select the records from.
In fact it is a series of joined tables.
The SQL Query generated is:
SELECT "fire"."unitNumber", "configLocation"."location", "configFireEquipmentType"."type", "configFireEquipmentSize"."size", "configFireEquipmentRating"."rating", "fire"."yearManufactured", "fire"."LPT", "configFireServiceLevel"."Level", "configTest"."test", "fireService"."serviceRepairs", "customer"."name", "customer"."customerGUID", "customer"."address1", "customer"."address2", "fireService"."serviceDate", "fireService"."comment"
FROM (((((((("SAFE2"."dbo"."fire" "fire" INNER JOIN "SAFE2"."dbo"."customer" "customer" ON "fire"."customerGUID"="customer"."customerGUID") INNER JOIN "SAFE2"."dbo"."fireService" "fireService" ON "fire"."fireGUID"="fireService"."fireGUID") LEFT OUTER JOIN "SAFE2"."dbo"."configLocation" "configLocation" ON "fire"."locationGUID"="configLocation"."locationGUID") INNER JOIN "SAFE2"."dbo"."fireEquipment" "fireEquipment" ON "fire"."fireEquipmentGUID"="fireEquipment"."fireEquipmentGUID") LEFT OUTER JOIN "SAFE2"."dbo"."configFireEquipmentRating" "configFireEquipmentRating" ON "fireEquipment"."ratingGUID"="configFireEquipmentRating"."fireEquipmentRatingGUID") LEFT OUTER JOIN "SAFE2"."dbo"."configFireEquipmentSize" "configFireEquipmentSize" ON "fireEquipment"."sizeGUID"="configFireEquipmentSize"."fireEquipmentSizeGUID") LEFT OUTER JOIN "SAFE2"."dbo"."configFireEquipmentType" "configFireEquipmentType" ON "fireEquipment"."typeGUID"="configFireEquipmentType"."fireEquipmentTypeGUID") LEFT OUTER JOIN "SAFE2"."dbo"."configFireServiceLevel" "configFireServiceLevel" ON "fireService"."serviceLevelID"="configFireServiceLevel"."levelID") LEFT OUTER JOIN "SAFE2"."dbo"."configTest" "configTest" ON "fireService"."testID"="configTest"."testID"
WHERE "fireService"."serviceDate">={ts '2009-10-03 00:00:00'}
ORDER BY "customer"."name", "customer"."customerGUID"
It looks complext but is not. Most of these joins reference lookup tables.

Failed to retrieve data from the database.---- Error code:-2147482925

Hi,
I am getting random error while generating a PDF report in Crystal Report XI R2.
The error details are
com.crystaldecisions.sdk.occa.report.lib.ReportSDKServerException: Impossibile r
Error in File C:\WINDOWS\TEMP\{11834722-3B8E-4DFF-B7B6-B3D52DF904C1}.rpt:
Failed to retrieve data from the database.---- Error code:-2147482925 Error code
name:failed
at com.crystaldecisions.sdk.occa.report.application.PrintOutputControlle
r.export(Unknown Source)
at ps_emxCrystalReportUtil_mxJPOZsBymAAAAAEAAAAD.getReport(ps_emxCrystal
ReportUtil_mxJPOZsBymAAAAAEAAAAD.java:488)
at ps_emxCrystalReportUtil_mxJPOZsBymAAAAAEAAAAD.ps_storeReportWithoutCh
eckin(ps_emxCrystalReportUtil_mxJPOZsBymAAAAAEAAAAD.java:183)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.
java:39)
Please help me.
Thanks in advance
-Abhi

Not enough info.
The exception just states there were problems retrieving data from your data source.
Sincerely,
Ted Ueda

WCS failed to retrieve metadata error

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