WCS Lobby Ambassador Accounts

Question

Unable to manage Guest accounts created by different WCS Lobby Ambassador user Accounts.
I have setup three Lobby Ambassador accounts in WCS. Three staff members have been given seperate usernames and passwords to WCS with Lobby Ambassador profiles to allow them to create and manage the Guest Wireless Accounts.
It was expected that they would be able to view and manange all Guest accounts, but they can only manage accounts they created. If I login as WCS admin I can then see all accounts created by each user.
We require that all three can view and manage each others accounts using their own WCS login. Is this possible as docs do not mention??

Answer 1

Hi Stuart,
Just to add a note to the great tips from Leo;
CSCsw42942 Bug Details
SuperUser cannot see guest users created by admin users
Symptom:
If a WCS admin user creates a guest user through controller template, a Superuser will not be able to see the guest user created.
Conditions:
wcs 5.2.110
Workaround:
the root user can see everything
Further Problem Description: Status
Fixed
Severity
3 - moderate
Last Modified
In Last 3 Days
Product
Cisco Wireless Control System
Technology
1st Found-In
5.2(110.0)
Fixed-In
5.2(122.0)
6.0(23.0)
Have a look at this good recent thread;
http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Wireless%20-%20Mobility&topic=Security%20and%20Network%20Management&topicID=.ee6e8c0&fromOutline=&CommCmd=MB%3Fcmd%3Ddisplay_location%26location%3D.2cc2cc01
And this good thread;
http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Wireless%20-%20Mobility&topic=Security%20and%20Network%20Management&topicID=.ee6e8c0&fromOutline=&CommCmd=MB%3Fcmd%3Ddisplay_location%26location%3D.2cc3077f
Hope this helps!
Rob