WCS Lobby Ambassador

Hello all,
In WCS by default the lobby ambassador has option to generate manual or auto (random) password for guest user account.
Is there any way that we can restrict lobby ambassador to generate manual password for guest user ?
Regards,
Anis

No not exactly ,
We dont want lobby admin's to create manuall passwords for there guest. Loby admin should have option to generate the random passwords only.
Regards,
Anis

Similar Messages

WCS - Lobby Ambassador users don't see each other's guest users

Hi, we currently have the problem with WCS 5.2 that a user of the group "Lobby Ambassador" cannot see guest users that have been created by another user of that group. The user can only see his own created guest users. All are in the same virtual domain which is the root-domain.
I believe this behaviour was not this way in previous versions, here all guest users were visible to all Lobby Ambassador users.
I couldn't find any hint in the documentation about this.
Is this simply a change in behaviour (works as designed) or is this maybe a bug?

You will get this error:
Error(s): You must correct the following error(s) before proceeding:
Error:A Guest User account with the name ''lobby user'' has already been created by you or another WCS Lobby Ambassador user. Please choose a different User Name for this Guest account.

WCS Lobby Ambassador Accounts

Unable to manage Guest accounts created by different WCS Lobby Ambassador user Accounts.
I have setup three Lobby Ambassador accounts in WCS. Three staff members have been given seperate usernames and passwords to WCS with Lobby Ambassador profiles to allow them to create and manage the Guest Wireless Accounts.
It was expected that they would be able to view and manange all Guest accounts, but they can only manage accounts they created. If I login as WCS admin I can then see all accounts created by each user.
We require that all three can view and manage each others accounts using their own WCS login. Is this possible as docs do not mention??

Hi Stuart,
Just to add a note to the great tips from Leo;
CSCsw42942 Bug Details
SuperUser cannot see guest users created by admin users
Symptom:
If a WCS admin user creates a guest user through controller template, a Superuser will not be able to see the guest user created.
Conditions:
wcs 5.2.110
Workaround:
the root user can see everything
Further Problem Description: Status
Fixed
Severity
3 - moderate
Last Modified
In Last 3 Days
Product
Cisco Wireless Control System
Technology
1st Found-In
5.2(110.0)
Fixed-In
5.2(122.0)
6.0(23.0)
Have a look at this good recent thread;
http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Wireless%20-%20Mobility&topic=Security%20and%20Network%20Management&topicID=.ee6e8c0&fromOutline=&CommCmd=MB%3Fcmd%3Ddisplay_location%26location%3D.2cc2cc01
And this good thread;
http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Wireless%20-%20Mobility&topic=Security%20and%20Network%20Management&topicID=.ee6e8c0&fromOutline=&CommCmd=MB%3Fcmd%3Ddisplay_location%26location%3D.2cc3077f
Hope this helps!
Rob

WCS Lobby Ambassador audit report for a specific period of time

Hi all,
I know there is an WCS audit report for each lobby ambassador activities. But the problem is that I see only activities from Nov 9 to the present. I don't know what the reason is, whether somebody erased that information before Nov 9 or something else happened.
Is there any option to manually configure a specific period of time, for example obtain all activities for last 3 months?
Thanks for any hint.
Jozef

Hi Koti,
What error did you meet when you used audit report from Oct 16 to Oct 31?
Please check the log file to find more information about this issue. The path of the log file is: C:\Program Files\Common Files\microsoft shared\Web Server Extensions\15\LOGS. You can check the log file whose modified date is from Oct 16 to Oct 31.
In addition, please deactivate and reactivate Reporting feature at site collection level.
A similar post for your reference:
http://sharepointknowledgebase.blogspot.com/2012/07/unexpected-error-when-trying-to-view.html#.VG2cFouUeog
About audit log report, please take a look at:
https://support.office.com/en-us/article/Configure-audit-settings-for-a-site-collection-a9920c97-38c0-44f2-8bcb-4cf1e2ae22d2?ui=en-US&rs=en-US&ad=US
Best Regards,
Wendy
Wendy Li
TechNet Community Support

WCS Lobby Ambassador and Monitor User

I'm running our WCS authentication through ACS with TACACS and it's working fine. However, I currently have my Help Desk setup with a monitor user so they can login and view WCS, but this does not give them the Lobby Ambassador of course. How can I get a user to have both WCS and Lobby access with having to login with seperate user identities?

It's either admin either lobby account, you can not have both, the http pages are completly different and dont intermix.
Your solution is to have 2 users on your TACACS where one is the admin and one the lobby.
Here are the step by step config lines:
http://www.cisco.com/en/US/docs/wireless/wcs/6.0/configuration/guide/6_0admin.html#wpmkr1064288

WCS Lobby Ambassador with AAA Authentication

We are using WCS 7.0.164.0. I configured a user as local lobby ambassador with special defaults and also with a special guest login logo. If I use this user to create guest accounts everything is alright. Now I want to change the authentication to radius, so I export the cisco lobby ambassador attributes to the radius server and extend these network policies. Now I can login as user, authenticated from the radius server and I create guest accounts in the same way as before with local login, BUT !!! Our special guest login logo isn't shown and there is now way to upload or configure this special logo. Is there a way to configure these options for users authenticated with AAA ? Thanks for any Help Bernhard

Hi Bernhard,
I used following doc-link: http://www.cisco.com/en/US/customer/tech/tk722/tk809/technologies_tech_note09186a0080851f7c.shtml
The trick I used is to configure same username on tacacs+ and local, but different passwords.
local-user: configure your special attributes like logo
tacacs+: configure the authentication and group
local-user password is not the same like tacacs+ password.
I configured Authentication in WCS section: Administration > AAA > AAA Mode Settings
Enable fallback to local == on auth failure or no server response
Maybe if you deselect Enable fallback to local you can only authenticate to tacacs+. But now I can authenticate with local user/password and tacacs+ user/password.
Attributes for tacacs+ or radius server can be exported in WCS section: Administration > AAA > All Groups; Export Task List
Attributes for tacacs+ server:
virtual-domain0=root
role0=LobbyAmbassador
task0=Configure Guest Users
task1=Lobby Ambassador User Preferences
Attributes for Radius (I never tried radius):
Wireless-WCS:role0=LobbyAmbassador
Wireless-WCS:task0=Configure Guest Users
Wireless-WCS:task1=Lobby Ambassador User Preferences
==> I think also virtual-domain can be set.

Lobby Ambassador - Automatic deletion from WCS after Expiry or Account

Hi Guys,
When I create a guest account and the account time expires, the account still remains on the WCS (but not on the controller).
Is this a feature of the WCS or a bug?
If so, can I ask the WCS to automatically remove all guest users accounts from the WCS lobby ambassador either directly after expiry, or say at 00:00 hours every day?
Many thx
Ken

Hi there,
Many thx.
The way I understand it, is that yes the user expires, but you still have to clear down the username off the WCS periodically.
Just thought the WCS may be able to do this as the timer expires but had a chat with a few guys at Cisco and is not possible currently.
Cheers
Ken

Lobby Ambassador can't email guest user accounts via WCS

WCS is configured with SMTP server under Administration-Settings-Mail Server Configuration and test is successful and it sends e-mail alerts out no problem. However, when Lobby Ambassador creates a new guest account and clicks on the e-mail link to email it out, this message pops-up: 'Email Server is not configured.Contact Network Administrator'.
Any ideas?

by poking around I've found an answer. Even though we have a single email server, right after I've added the same server as a secondary email server, notifications started working. Seems to be a WCS bug.

Lobby Ambassador - WCS Logging of Guest Account Creation

Hello all,
If I am user "admin-ken" and I setup an guest user account "guestuser1" via the WCS controller templates > Guest User (which takes me into lobby ambassador), is there a log file that indicates that "admin-ken" had setup "guestuser1" guest account?
Many thx indeed,
Kind regards,
Ken

HiKen,
Hope all is well :)
Maybe this is what you are looking for;
Logging the Lobby Ambassador Activities
The following activities are logged for each lobby ambassador account:
â¢Lobby ambassador login: WCS logs the authentication operation results for all users.
â¢Guest user creation: When a lobby ambassador creates a guest user account, WCS logs the guest user name.
â¢Guest user deletion: When a lobby ambassador deletes the guest user account, WCS logs the deleted guest user name.
â¢Account updates: WCS logs the details of any updates made to the guest user account. For example, increasing the life time.
Follow these steps to view the lobby ambassador activities.
Note You must have superuser status to open this window.
Step 1 Log into the Navigator or WCS user interface as an administrator.
Step 2 Click Administration > AAA, then click Groups in the left sidebar menu to display the All Groups window.
Step 3 On the All Groups windows, click the Audit Trail icon for the lobby ambassador account you want to view. The Audit Trail window for the lobby ambassador displays.
This window enables you to view a list of lobby ambassador activities over time.
â¢User: User login name
â¢Operation: Type of operation audited
â¢Time: Time operation was audited
â¢Status: Success or failure
Step 4 To clear the audit trail, choose Clear Audit Trail from the Select a command drop-down menu and click GO.
http://www.cisco.com/en/US/docs/wireless/wcs/4.2/configuration/guide/wcsmanag.html#wp1076868
http://www.cisco.com/en/US/docs/wireless/technology/guest_access/technical/reference/4.1/GAccess_41.html#wp1001609
Hope this helps!
Rob

WCS setup RADIUS users Lobby Ambassador Defaults

Hi
I'm using RADIUS so my users can use their active directory credentials to login WCS and generate guest users accounts...
But I would like to setup some Lobby Ambassador Defaults, I can easily do ths for local users on the WCS system, but how to setup defaults for RADIUS users?
Best Regards,
Steffen.

Hi Scott
Tanks for your reply.
I've allready read the article, but I can't see that it says anything about setting up Defaults for the users, only which task the should be able to do...
I would like to setup defaults for the radius users, so when they are authenticated as lobby abassadors the do not need to select which SSID the a generating a guest user account for and so on...
This is possible for local WCS users, but i need to setup these defaults for my RADIUS authenticated users.
Best Reards
Steffen
And btw.. this dicussion was started by me.. https://supportforums.cisco.com/thread/2115616

Logging the Lobby Ambassador Activities on WLC

Dear all,
we interested in "Logging the Lobby Ambassador Activities on WLC",
we found resusurces that explain hot to do this using WCS, but we want to konw if it's
possible without WCS.
More in general, we give the possibilities to oue employee to create guest account, using
the Radius to autenticate as Lobby Admin.
We are intereset to identify who creates the particular guest account, in case of
incident investigation.
Thanks, for any suggestion on regard.
bye

This is not possible with just the WLC. You would want to look at ISE or NAC Guest Server.

Lobby Ambassador- Guest User Creation

Hi all,
I am currently implementing the use of the lobby ambassador for guest account creation, however I am looking to see if some features exist. I would like to be able to tie into AD to create lobby ambassador's to have further control of who can and cannot create guest accounts. I am also looking if there is a way to put restrictions on the time frame a guest account can remain active for when created by the lobby ambassador. An example of what I am trying to do is to not have a guest account created by an ambassador to go over a day for it's time frame.
Thanks in advance,
Chris

Yes and yes. From WCS you can pull the role for lobby admin and use that to create the group with the proper attributes.
Then on the WCS you build the template you want them to use. There you can create the restrictions of how long.
Steve
Sent from Cisco Technical Support iPhone App

Lobby Ambassador account

I am running WCS 6.0.132. I have a Guest User account where I as the Administrator change the password. I setup a Lobby Ambassador account so I can have our helpdesk change the password. However When I login as the Lobby Ambassador I can not see the guest user account.
What am I missing in the configuration?

There was a version of WCS where they changed how the accounts were visible. I do believe there was a bug in it. I'm just going off of memory of us having a similiar issue and that version is a few rev's old. I would recommend upgrading to the newest version and see if it resolves the problem.

Lobby Ambassador - Selecting Profile

We have a WCS version 5.2.130 and WLC version 4.2.130.0
Not very familiar with it. The issue here is although the WLC is reachable from WCS, I can't seems to select a profile when we want to create guest users from lobby ambassador. The WLC has been configured with 2 wlans - wlanguest and wlan01 but I can't select this profile to assign the user to.
Hope someone can shed some light.

For guest users and lobby admins, the WLAN profiles that can be selected from the WLC are only those that are using WEB-AUTH as security policy.
Make sure the WLAN profile for guest user is using web-auth on your WLC, that will address your issue.

Lobby Ambassador TACACS denied to create Guest Users

Hi,
I read some threads but I found no answer.
I use WCS 7.0.172.0 an ACS 5.2
I configured in ACS a Shell Profile for Lobby Ambassador Accs like I did for Admins.
If I login as such lobby ambassador, I see just what i have to see. But if i'm going to create a guest user I got the message:
Permission Denied
You do not have privileges for the requested operation.
After Forum reading I created a local user with exact the same name, differnt pw, with no success.
The shell profile:
role0 | mandtory | LobbyAmbassador
task0 | mandtory | Configure Guest Users
task1 | mandtory | Lobby Ambassador User Preferences
Thx 4 reading!
btw: I just can authenticate with tacas+/pap, if I configure chap I've got a failure. chap is allowed in ACS...

OK I fixed it.
I had to add:
virtual-domain0 | mandatory | root
to the top of the shell profile, like described in:
http://www.cisco.com/en/US/docs/wireless/wcs/7.0/configuration/guide/7_0admin.html
now it works...
The WCS "Task List" output of the group hasn't list it...
But the CHAP probleme still wasn't fixed. Anyone who use TACACS/CHAP auth?

WCS Lobby Ambassador

Similar Messages

Maybe you are looking for