WCS Map Editor Don't Load

Hi.
I have a 7.0.172.0 versipon of a wcs.
I´m trying to create a new floor and then edit the maps of my building's floors but I only see a white image on the map editor. I've already tried with png and jpg, also i've tried reducing dpi from 96dpi to 72dpi but i always get the white image.
I have another Floor creating ealier in the same version of wcs and the strange thing is that a image that is ok for editing but img is loaded in the dwg (autocad) format. I 've tried to convert jpg to dwg but have no luck. Previw image is showing ok but in the map editor is still a white paper. Please help.

I can publish cad file from autocad to pdf but having an error (not supported format) when I have tried to load PDF in the Floor Editor.
I have tried to load jpg image in very low res - no success - preview is showing but in map editor still "white paper".

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Anyone seen this? I'm in WCS and I select my map, and then choose the map editor icon. When the editor loads, my map looks like this:

All -
Been playing phone tag with Cisco TAC (the results of global enconomization and time zone differences). In the mean time, my co-worker and I figured out that our problem was that the images were set to have a transparent background in GIMP before saving as PNG. We typically do this to keep the file size smaller, but WCS chokes on it. To test, I placed a white background and imported to WCS and it's all better! Now, is there a way to replace an exisiting background map that already has APs on it? I don't think so! I'll follow the case through with TAC and see what Rahul has to say.
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Does anyone here on the forum have any suggestions to make the Map Editor function in Cisco's WCS easier to navigate?? I have been trying to set the "light walls" on the floor plan I uploaded and it keeps coming out a mess. Also, when I am done adding the interior walls how do I stop editor for outlining?
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I save the map and at a later date reopen it only to find that the obsticle layer has moved or offset to the map. Considering that the floor layouts I have been editing are in some cases 40,000 sq meters in area, the number of walls to re draw constitutes major work.
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No mention of the number of obstacles. I too am very detailed on my map layouts. The only thing they came back to me was that I may have been inaccurately drawing the obstacles by not magnifying the floor plan enough. This was a bit of an insult.
I have had situaltions whereby I can open a map one day and it is out of sync, and next it appears fine ( or almost).
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WCS version: 7.0.230.0.
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//Philip

I have experienced this exact problem before in WCS 7 a couple of years back and we are not the only ones it seems: https://supportforums.cisco.com/thread/2040769
I now run NCS 1.1 and this problem is still not resolved, all the walls in my drawn maps gets offset a couple of meter messing up my RF predictions.
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Hi,
have you tried different browsers?
Rating useful replies is more useful than saying "Thank you"

WCS Map Editor cuts off portion of map

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Hi,
You may be hitting the known bug CSCti28776:
http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCti28776
Regards,
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If this helps you and/or answers your question please mark the question as "answered" and/or rate it, so other users can easily find it.

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Error(s): You must correct the following error(s) before proceeding:
Error:
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Kind regards
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I Have the same problem. Could you help me?
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1. Stop WCS services
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Hi,
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http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCti28776
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lemme know if this answered your question..
Regards
Surendra
====
Please dont forget to rate the posts which answered your question and mark it as answered or was helpfull

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WCS Map Editor Don't Load

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