WCS Map Editor Shows Big Black Box

Anyone seen this? I'm in WCS and I select my map, and then choose the map editor icon. When the editor loads, my map looks like this:

All -
Been playing phone tag with Cisco TAC (the results of global enconomization and time zone differences). In the mean time, my co-worker and I figured out that our problem was that the images were set to have a transparent background in GIMP before saving as PNG. We typically do this to keep the file size smaller, but WCS chokes on it. To test, I placed a white background and imported to WCS and it's all better! Now, is there a way to replace an exisiting background map that already has APs on it? I don't think so! I'll follow the case through with TAC and see what Rahul has to say.
Regards,
Scott

Similar Messages

Photoshop cursor show up as a BIG BLACK BOX?!! - HELP CS3

I'm not sure what happened, but when I select ANY tool other than the 'move tool' my cursor shows up a a solid black box of varying sizes. The move tool shows up correctly but any other tool shows up a a large solid square. If I hold the command, the black box converts back to the move tool... see screen shot below. I circled the 'cursor' in red to show the black box state.
Any help GREATLY appreciated. I'm not sure if my 2 year old pressed keys to turn something on/off or if my Macbook Pro is failing?
The black box in the red circle below IS my cursor...

Does turning off »Use Graphics Processor« in the Performance Preferences and restarting Photoshop have any bearing on the issue?

I took video with my iPhone. Downloaded video to my iMac. When I attach the video to an email, there is a big black box with no video. Why?

I took video with my iPhone. Downloaded video to my iMac. When I attach the video to an email, there is a big black box with no video. Why?

Have you solved this issue yet? I have the same problem using my Mac OS X Lion and iphone 5. Thanks!

It only show a black box during the input session.

If I selected double-character font to key-in and it can't show correctly during input on input area inside of any website. It only show a black box during the input session.　(Nightly V36.0a1)

You can right-click that input filed and select "Inspect Element" to open the Inspector (Firefox/Tools > Web Developer).
You can check what font is used for that text in the Font tab in the right pane of the Inspector.
If you know the correct font name that you can also try to set the correct font-family by clicking the element {} line in the Rule tab.
If that works then you can try to create a style rule for the userContent.css file or the Stylish extension.
<pre><nowiki>@-moz-document domain(ebay.com) {
input { font-family: "<font name>" !important; }
}</nowiki></pre>
The customization files userChrome.css (user interface) and userContent.css (websites) are located in the <b>chrome</b> folder in the Firefox profile folder.
*http://kb.mozillazine.org/Editing_configuration

WCS Map Editor Don't Load

Hi.
I have a 7.0.172.0 versipon of a wcs.
I´m trying to create a new floor and then edit the maps of my building's floors but I only see a white image on the map editor. I've already tried with png and jpg, also i've tried reducing dpi from 96dpi to 72dpi but i always get the white image.
I have another Floor creating ealier in the same version of wcs and the strange thing is that a image that is ok for editing but img is loaded in the dwg (autocad) format. I 've tried to convert jpg to dwg but have no luck. Previw image is showing ok but in the map editor is still a white paper. Please help.

I can publish cad file from autocad to pdf but having an error (not supported format) when I have tried to load PDF in the Floor Editor.
I have tried to load jpg image in very low res - no success - preview is showing but in map editor still "white paper".

Obsticles moving within WCS MAP Editor

I have an issue whereby I import a floor plan into WCS and then open the map editor and draw over the map the wall obsticles so as to have the heat maps and RF predictions reflect the attenuation characteristics of the walls.
I save the map and at a later date reopen it only to find that the obsticle layer has moved or offset to the map. Considering that the floor layouts I have been editing are in some cases 40,000 sq meters in area, the number of walls to re draw constitutes major work.
I picked this problem up originally when my heat maps would suddenly be cut off mid room where the was no obvious obsticle. On opeing up the map editor I find that the overlay is offset by the same amout of the error in the heat maps.
The maps in question, beign floor layouts have nopt been moved in reference to their offset to their respective building plan.
The versions of code I am runnign is as follows:-
WCS: 7.0.164.0
MSE: 7.0.105.0
WLC: 7.0.98.0

No mention of the number of obstacles. I too am very detailed on my map layouts. The only thing they came back to me was that I may have been inaccurately drawing the obstacles by not magnifying the floor plan enough. This was a bit of an insult.
I have had situaltions whereby I can open a map one day and it is out of sync, and next it appears fine ( or almost).
I also have problems whereby i cannot get to the lower right portions of the floor plans when magnified as it is off the screen. I currently have 9 major hospital campuses with numerous buildings in each, some with up to 12 floors. Each floor layour is as detailed as I can possibly make it, and the thought of re doing these maps is somethign i just do not want to go to!
What the TAC finally got me to do was to tunr on logging and record when instances happened. The only problem here is that if you do not know or cannot repeat an instance of teh map going out of sync, how do you record the logging.
As I stated, I have basically given up on finding a resolution as I think it goot all too hard for Cisco to identify the actual issue.

WCS Map editor offsetting walls

Hi,
WCS version: 7.0.230.0.
I import a map to WCS then open Map Editor, scale the floor and then draw the walls. But the next time (for example the next day) I open Map editor the walls have moved about 1-2 meters. Often to the left and/or up. This mess up my RF predictions.
I have tried Internet Explorer 8, Chrome, latest FireFox. Om rare occations the walls are in their correct place, but most often not.
Anyone had this problem and got a fix for it?
//Philip

I have experienced this exact problem before in WCS 7 a couple of years back and we are not the only ones it seems: https://supportforums.cisco.com/thread/2040769
I now run NCS 1.1 and this problem is still not resolved, all the walls in my drawn maps gets offset a couple of meter messing up my RF predictions.
I would also really like to find a fix for this or know what I might do wrong.
//Markus

Big black box where file chooser was, can't close or remove

I have a problem with Dreamweaver on my mac.
I have a Macbook running 10.6.2 with 4gb ram and plenty of HD space.
I am running DW CS4 Version 10.0 Build 4117. I have run both the Adobe updater and the Mac OSX undater.
Here is a screen grab of the Black Box that appears.
http://picasaweb.google.com/BenLeeke/DreamweaverGrab?feat=directlink
And a screen cast showing what happens.
http://www.youtube.com/watch?v=xxLX2SKtKA0
I have trashed the Cache file as per.
http://forums.adobe.com/thread/494811
One thing to note is that this problem does not occur in a different user account.
Only in my main account.
In my test user account there are no problems.
Any ideas?

Okay. With the folllowing one:
"Warning! The registry setting used by the iTunes drivers for importing and burning CDs and DVDs are missing. This can happen as a result of installing other CD burning software. Please reinstall iTunes."
... this was probably caused by them clearing the device filter drivers in your registry. (That's a fairly standard troubleshooting step with a boot-up failure.) If it's not fixed by getting iTunes properly installed again, we'll attend to it later on.
First we'd better get an itunes installed.
"The path C:\Documents and Settings\All users\Application Data\Apple Computer\Installer Cache\iTunes 7.1.1.5\iTunes.msi cannot be found. Verify that you have access to this location and try again or try to find the installation package "iTunes.msi" in a folder from which you can install the product iTunes."
Hmmmm. I'm thinking that your Windows Installer got confused by the general recovery efforts too.
Let's try the following procedure to try and get a fresh itunes in there.
First, head into your Add/Remove programs and uninstall your QuickTime. If it goes, good. If it doesn't, we'll just attend to it when we attend to iTunes.
Next, download and install the Windows Installer CleanUp utility. Use it to clear any existing iTunes and/or QuickTime installation configuration information from the PC. (Launch Windows Installer CleanUp, find any iTunes and/or QuickTime entries in the list of programs in CleanUp, select those entries, and click “remove”.)
Description of the Windows Installer CleanUp Utility
Next, use the the following document as a guide for manual removal of leftover iTunes and QuickTime program files:
Removing iTunes and QuickTime for Windows
Now try another iTunes install. Does it go through properly this time? If so, does itunes launch properly, without the "registry settings" message?

Cisco WCS Map Editor- Any suggestions???

Does anyone here on the forum have any suggestions to make the Map Editor function in Cisco's WCS easier to navigate?? I have been trying to set the "light walls" on the floor plan I uploaded and it keeps coming out a mess. Also, when I am done adding the interior walls how do I stop editor for outlining?
Any suggestions would be great. Ready to scream!
Thank you.
Rgds,
Vicky

I used to double click the mouse when i finish drawing a wall it seems to work but yea it is quite hard. You should be able to click save button on top of the editor to stop and you can outline. Is that what you want to know?
cheers

WCS map editor

Hi, we use WCS 7.0.240, with Wism controller to manage our wireless network. We try to import map in the WCS to place AP and see the propagation of the signal, but no matter if I import cad file, jpeg or png file, I see the it in the maps tool but when I try to edit the map with map editor to draw wall, the image is all white. So I can't see the imported image. I try different scale, resolution. nothing change.
In the last years or two, I import some map and these one we can edit it, but new one, we can't. The only change we made in past years is to update WCS.
How can I resolve that.

Hi,
have you tried different browsers?
Rating useful replies is more useful than saying "Thank you"

HELP My font list doesn't appear in FCP X. All I see is a big black box with no fonts.

When I go to change my font on a title in FCP X - all I get is a big translucent black box with no listing of my fonts. As I move my mouse within the empty black box, the fonts do appear to change in the title, but I can't see the fonts's names etc. Is anyone experiencing this problem??? ANy way to fix this????

Have you tried trashing your preferences?
Unexplained faults like this can often be fixed by clearing out FCP X's preferences (for some reason, they get knotted up from time to time).
Download Digital Rebellion's Preference Manager (free, simple to use, and perfectly safe, both to download and use).
http://www.digitalrebellion.com/prefman/
With Preference Manager, you can backup the Prefs when FCP X (or any of the Apple Professional Applications) are working normally. Then when either of the applications are acting strangely, Trash the Preferences, then Restore from your backups (just a mouse-click).
If you trash the prefs and don't restore them, you will need to manually restore all your FCP X settings again, so it's a great idea to backup Preferences from time to time when FCP X is working well, then your backups are up to date.
Doesn't fix every problem, but it fixes a lot.
Andy

? I opened the "get started" page and "How to edit a photo-" but I just see a big black box and some text and no way to work with anything. I downloaded the photos and opened them and there they are.

Is there supposed to be a video in that black box?

Yes those are supposed to be videos. I can see them now. These videos are hosted on Youtube. Some people have experienced temporary issues but later have been able to view the videos. I suggest coming back and trying again, or try another browser.

Why my youtube video show me "black Box"

my adobe flash player update updated
its happend with explorer too
please help me . thank you and good day
FakeClown

Thank you for your question, the black box can be from drivers or hardware acceleration.
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
If you have Windows on your computer: You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/viruses/disinfection/5350 Anti-Rootkit Utility - TDSSKiller]
* [http://general-changelog-team.fr/en/downloads/viewdownload/20-outils-de-xplode/2-adwcleaner AdwCleaner] (for more info, see this [http://www.bleepingcomputer.com/download/adwcleaner/ alternate AdwCleaner download page])
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us!Hello,
Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.
You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).
Then perform these steps:
#Open Firefox ''Options'' window (''Preferences'' on Mac or Linux) as follows:
#* In Firefox 29.0 and above, click the menu button [[Image:New Fx Menu]] and select ''Options'' for Windows or ''Preferences'' on Mac or Linux.
#* In Firefox 28.0 and previous versions, click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
#In the Firefox Options (or Preferences) window, click the ''Advanced'' tab, then select ''General''.
#In the settings list, you should find the ''Use hardware acceleration when available'' checkbox. Uncheck this checkbox.
#Now, restart Firefox and see if the problems persist.
Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:
* [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]
* [[Upgrade your graphics drivers to use hardware acceleration and WebGL]]
Did this fix your problems? Please report back to us!
Thank you.

I just put up a new iWeb website and firefox is putting BIG BLACK BOXES around all my photos. Why has this not been fixed yet? I have to tell everybody who views my site NOT to use Firefox. This is unacceptable. Please fix ASAP. This is my site below.

with 3.6.19 it works well, no black boxes
with 5.0.1 there are black boxes

You will have to wait for Firefox 6 to get this fixed. It is a bug only in Firefox 5. That bug existed when the Firefox 5 code was split off and Firefox 5 didn't get the fix that later version got.

WCS Map Editor cuts off portion of map

I have imported a floor plan as a jpg file and in the floor view, I see the building plan in its entirety just fine. But, when I go to the map editor to add walls and such, it cuts off a portion of the map. It is a small portion but a far corner of the building is missing. Trying to troubleshoot this behavior but not sure where to start.
Anyone seen this before. I have not encountered this before and I have imported several maps.

Hi,
You may be hitting the known bug CSCti28776:
http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCti28776
Regards,
Fede
If this helps you and/or answers your question please mark the question as "answered" and/or rate it, so other users can easily find it.

WCS Map Editor Shows Big Black Box

Similar Messages

Maybe you are looking for