WD My Passport for Mac won't mount on my Mac Pro

My 1TB external hard drive is less than six months old and was working fine; now won't mount on my Mac. I don't remember disconnecting it without ejecting it but I do think I got a message about needing to eject before disconnecting. I checked in the forum for a possible solution and tried connecting it to a PC laptop; I could see it to eject it but it didn't show up anywhere else. I am not a computer expert! How can I access my files? I have a Mac Pro, Mac OS X ver. 10.6.8.

Historically, the problem has been that many USB-powered drives can't get enough power from a USB port after they begin to age. The Passport is bus-powered, getting all its power from a USB port. Not the best solution for a desktop computer.
To get such a drive going again, you need one of two workabouts:
1) a powered USB hub (has its own power supply to make up the shortfall) that goes between the external drive and the computer.
2) use a "Y" USB cable to get power from two USB ports simultaneously (such as http://eshop.macsales.com/item/OWC/USB2AYMBPB/)
Also, WD uses an odd proprietary formatting scheme that is of itself a problem area. WD makes very good bare drives but the enclosures into which they put them to make an external drive are not very good and not particually Mac-Friendly. The formatting makes them harder to use.
Once you get  the files you need off the external,  consider erasing and reformating it to Mac Extended Journaled using Disk Utility. That often makes the drive more reliable without having to revert to USB hubs or special cables. It gets rid of the proprietary formatting that seem to contribute to the problems.
I have three external drives. All have WD bare drives inside but none are in WD encosures. By far the best enclosures for Mac external drives are those from OWC:
http://eshop.macsales.com/shop/firewire/1394/USB/EliteAL/eSATA_FW800_FW400_USB
I have two of the desktop model shown and one of its portable version for my MacBook Pro. All three have given me superb service and zero problems.

Similar Messages

  • I have a MacBook Pro and an 1TB WD my passport for mac. I bought a second hard drive to act as back up and when I went to do this the original passport won't mount. It is showing in disc utility but it will not repair. I am told the mac cannot repair it.

    I have a MacBook Pro and an 1TB WD my passport for mac. I bought a second hard drive to act as back up and when I went to do this the original passport won't mount. It is showing in disc utility but it will not repair. I am told the mac cannot repair it and I need to back up the files and then restore the hard drive. But I can't open the hard drive to move the files onto the new one!
    Help me please. I am not very technical so please answer as if I have no clue!! This hard drive has my iPhoto on it and all my pictures of my son, wedding and my current photography course so I  desperate to get it back!
    Any help will he appreciated!

    disk0s2: I/O error.
    disk0s2: I/O error.
    The MBP's disk is damaged and requires replacement.
    Genius Bar Reservations: http://www.apple.com/retail/geniusbar/

  • Western Digital My Passport For Mac Won't Mount

    Hello everyone,
    I always try to find related articles prior to posting, but I haven't found anything quite like my situation listed. I have a "My Passport For Mac" that I recently reformatted on my Mac to use as a time machine (using 10.10.2). Prior to reformatting, it worked fine. I have it encrypted so any time I'd plug it in & it would request my password. All was great. I reformatted it & then used it to back up my Mac. However, days later, when I go to plug it in, the hard drive won't mount. A lot of folks with a similar situation are at least reporting that it's showing up in Disk Utility. However, mine is completely absent. I've tried it on multiple computers (including a PC). It's not showing up anywhere. But the disk is on & spinning. Does anyone have any idea what's going on? I'm stumped on this one. I'm not worried about recovering any data from this as it's just a Time Machine backup. I'd just like to get it to mount to my Mac again!
    Any help would be greatly appreciated!
    Thanks!

    Historically, the problem has been that many USB-powered drives can't get enough power from a USB port after they begin to age. The Passport is bus-powered, getting all its power from a USB port. Not the best solution for a desktop computer.
    To get such a drive going again, you need one of two workabouts:
    1) a powered USB hub (has its own power supply to make up the shortfall) that goes between the external drive and the computer.
    2) use a "Y" USB cable to get power from two USB ports simultaneously (such as http://eshop.macsales.com/item/OWC/USB2AYMBPB/)
    Also, WD uses an odd proprietary formatting scheme that is of itself a problem area. WD makes very good bare drives but the enclosures into which they put them to make an external drive are not very good and not particually Mac-Friendly. The formatting makes them harder to use.
    Once you get  the files you need off the external,  consider erasing and reformating it to Mac Extended Journaled using Disk Utility. That often makes the drive more reliable without having to revert to USB hubs or special cables. It gets rid of the proprietary formatting that seem to contribute to the problems.
    I have three external drives. All have WD bare drives inside but none are in WD encosures. By far the best enclosures for Mac external drives are those from OWC:
    http://eshop.macsales.com/shop/firewire/1394/USB/EliteAL/eSATA_FW800_FW400_USB
    I have two of the desktop model shown and one of its portable version for my MacBook Pro. All three have given me superb service and zero problems.

  • My imac won't recognize my passport for mac external drive

    I just bought a WD my passport for mac external drive to back up my imac with Snow leopard OS. the passport icon doesn't show on the desktop and when I look using disk utility the external drive isn't recognized. The external drive has nothing wrong with it as I plugged it into a newer imac running 10.9.5 and it works fine on that machine. I went through the troubleshooting steps from WD and the only one left is trouble with the OS. I have updated the software and downloaded the drivers from WD and still no change. Any suggestions? thanks!

    See the mount section of the first link.
    Disk Unmount Using Terminal
    Disk Utility – Force Mount Disk

  • Updated to Lion, My Passport for Mac won't back up.

    Hi all,
    Updated to Lion, all fine, but when I try to back up with WD My Passport for Mac it won't get past the "preparing backup" stage. Any ideas?
    Thanks!

    This resolved after I upgraded up to Mountain Lion.

  • My WD Passport for mac won't recognise its own password or show up on the desktop

    I have a Macbook Pro and have been using the Passport for 3 months without a problem. The cable was pulled out without ejecting the Passport the correct way. Now it doesn't show up on the desktop and a colourless window pops up and asks for the password. Im 100% sure the password is correct. The window thinks about it for about 20sec then shakes to not accept it.
    I have tried to repair the Passport and that has not worked. Does anyone have another solutations to access the HD?
    The passport still works, the light comes on and still spins.
    It seems as if it has forgotten its own password and not recognised by the computer.

    Allan,
    Thank you for your reply.
    Yes the WD Passport for Mac has its own password to access the drive. It is an option that i stupidly activated once it was installed. Previously as i plugged the Passport in it would pop up on my desktop and ask for the password. Which it would accept and then i could access the data. Now nothing comes up on my desktop but still asks for the password but does not accept it. The colour of the window for the password has also changed. It now looks like the "security and privacy" icon that you can find in your systems preferences.
    It seems as if it has forgotten its own password or there is some other security or problem blocking me.
    I obviously wasn't aware that this product had so many problems. I have not installed the Mavericks program to this computer yet as it takes time and im on the road without and solid internet connections.
    I will persist with searching forums and trying to recover the data
    Any information or help would be awesome!!!!

  • Backup fail on Time Machine and My Passport for Mac on Yosemite

    Cannot seem to get Time Machine to do a full backup of my NEW My Passport for Mac.
    I've:
    - Updated firmware on WD external drive (and formatted correctly for Apple)
    - Updated to latest IOS 10.10.3 (Yosemite)
    - Verified and repaired Mac HD via iOS Disk Utility and the WD Drive Utility (no issues found on either)
    Error message continues to be "Time Machine couldn't complete the backup to My Passport for Mac. An error occurred while copying files. The problem may be temporary. If the problem persists, use Disk Utility to repair your backup disk."
    I'm backing up about 250 GB and have done this numerous times on my Passport for Mac. Everything SEEMS to be fine during backup, until after about 2-3 hours, into a 4-hour backup, the error message appears without any error codes.
    Does anyone have any input?  I don't think it is on the WD side.  Anyone know if there an issue with Time Machine and this external drive?  Help!
    Thanks,
    Dave

    Hi Linc,
    I hope this helps you.
    Thanks,
    Dave
    4/21/15 2:30:48.894 PM com.apple.backupd[696]: Starting manual backup
    4/21/15 2:30:48.924 PM com.apple.backupd[696]: Backing up to /dev/disk3: /Volumes/My Passport/Backups.backupdb
    4/21/15 2:30:50.165 PM com.apple.backupd[696]: Forcing deep traversal on source: "Macintosh HD" (device: /dev/disk1 mount: '/' fsUUID: FAA966F2-1745-37AB-9FF9-CF4C23D771E4 eventDBUUID: B2005948-1DDE-40E6-ABC9-46245CA94AD1)
    4/21/15 2:30:50.175 PM com.apple.backupd[696]: Didn't get valid migration dates.
    4/21/15 2:30:50.180 PM com.apple.backupd[696]: Found 1181547 files (63.52 GB) needing backup
    4/21/15 2:30:50.187 PM com.apple.backupd[696]: 77.33 GB required (including padding), 819.06 GB available
    4/21/15 2:30:55.943 PM mdworker[699]: code validation failed in the process of getting signing information: Error Domain=NSOSStatusErrorDomain Code=-67062 "The operation couldn’t be completed. (OSStatus error -67062.)"
    4/21/15 2:30:56.050 PM mdworker[700]: code validation failed in the process of getting signing information: Error Domain=NSOSStatusErrorDomain Code=-67062 "The operation couldn’t be completed. (OSStatus error -67062.)"
    4/21/15 2:32:39.865 PM com.apple.mtmd[688]: low disk space thinning needed for volume Macintosh HD with 2.8 <= 10.0 pct free space , no snapshots can be thinned
    4/21/15 2:32:39.866 PM com.apple.mtmd[688]: volume Macintosh HD is now in an emergency freespace condition
    4/21/15 2:34:39.000 PM kernel[0]: nspace-handler-set-snapshot-time: 1429641281
    4/21/15 2:34:39.893 PM com.apple.mtmd[688]: Set snapshot time: 2015-04-21 14:34:41 -0400 (current time: 2015-04-21 14:34:39 -0400)
    4/21/15 2:34:44.894 PM com.apple.mtmd[688]: attempting to thin because of low free space on Macintosh HD by removing 2015-04-21 14:30:39 -0400, estimate 18498 bytes to recover, 1 snapshot can be thinned
    4/21/15 2:36:51.268 PM com.apple.backupd-helper[687]: Not starting scheduled Time Machine backup: Backup already running
    4/21/15 2:37:01.460 PM com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
    4/21/15 2:37:02.384 PM com.apple.iCloudHelper[838]: objc[838]: Class FALogging is implemented in both /System/Library/PrivateFrameworks/FamilyCircle.framework/Versions/A/FamilyCircl e and /System/Library/PrivateFrameworks/FamilyNotification.framework/Versions/A/Famil yNotification. One of the two will be used. Which one is undefined.
    4/21/15 2:37:02.402 PM com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
    4/21/15 2:37:02.662 PM com.apple.xpc.launchd[1]: (com.apple.auditd[840]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.auditd
    4/21/15 2:37:02.673 PM david81968[844]: audit warning: soft /var/audit
    4/21/15 2:37:02.673 PM david81968[845]: audit warning: allsoft
    4/21/15 2:37:02.676 PM david81968[846]: audit warning: closefile /var/audit/20150421183034.20150421183702
    4/21/15 2:37:02.839 PM com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
    4/21/15 2:38:59.000 PM kernel[0]: CoreStorageGroup::completeIORequest - error 0xe00002ca detected for LVG "Macintosh HD" (D6FA6085-F105-4739-8C98-5794D7B5F901), pv 0759D4F3-CB92-452D-98FD-C34240DB00A7, near LV byte offset = 60459065344.
    4/21/15 2:38:59.000 PM kernel[0]: disk1: I/O error.
    4/21/15 2:38:59.999 PM com.apple.backupd[696]: Error: (-36) SrcErr:YES Copying /Users/david81968/Pictures/iPhoto Library.migratedphotolibrary/Masters/2011/10/08/20111008-103336/SAM_0979.JPG to (null)
    4/21/15 2:40:50.969 PM imagent[281]: <IMMacNotificationCenterManager: 0x7fd518c317e0>: notification observer: com.apple.FaceTime   notification: __CFNotification 0x7fd518f10980 {name = _NSDoNotDisturbEnabledNotification}
    4/21/15 2:40:50.970 PM identityservicesd[285]: <IMMacNotificationCenterManager: 0x7f801a5487f0>: notification observer: com.apple.iChat   notification: __CFNotification 0x7f801a41a7a0 {name = _NSDoNotDisturbEnabledNotification}
    4/21/15 2:40:51.010 PM imagent[281]: <IMMacNotificationCenterManager: 0x7fd518c317e0>:    NC Disabled: NO
    4/21/15 2:40:51.011 PM identityservicesd[285]: <IMMacNotificationCenterManager: 0x7f801a5487f0>:    NC Disabled: NO
    4/21/15 2:40:51.025 PM imagent[281]: <IMMacNotificationCenterManager: 0x7fd518c317e0>:   DND Enabled: YES
    4/21/15 2:40:51.025 PM identityservicesd[285]: <IMMacNotificationCenterManager: 0x7f801a5487f0>:   DND Enabled: YES
    4/21/15 2:40:51.025 PM imagent[281]: <IMMacNotificationCenterManager: 0x7fd518c317e0>: Updating enabled: NO   (Topics: (
    4/21/15 2:40:51.025 PM identityservicesd[285]: <IMMacNotificationCenterManager: 0x7f801a5487f0>: Updating enabled: NO   (Topics: (
    4/21/15 2:40:51.025 PM identityservicesd[285]: <IMMacNotificationCenterManager: 0x7f801a722240>: notification observer: com.apple.iChat   notification: __CFNotification 0x7f801a533500 {name = _NSDoNotDisturbEnabledNotification}
    4/21/15 2:40:51.033 PM identityservicesd[285]: <IMMacNotificationCenterManager: 0x7f801a722240>:    NC Disabled: NO
    4/21/15 2:40:51.041 PM identityservicesd[285]: <IMMacNotificationCenterManager: 0x7f801a722240>:   DND Enabled: YES
    4/21/15 2:40:51.041 PM identityservicesd[285]: <IMMacNotificationCenterManager: 0x7f801a722240>: Updating enabled: NO   (Topics: (
    4/21/15 2:40:51.120 PM WindowServer[155]: device_generate_desktop_screenshot: authw 0x7fd09e980ad0(2000), shield 0x7fd099f396d0(2001)
    4/21/15 2:40:51.156 PM WindowServer[155]: device_generate_lock_screen_screenshot: authw 0x7fd09e980ad0(2000)[0, 0, 1440, 900] shield 0x7fd099f396d0(2001), dev [1440,900]
    4/21/15 2:41:03.172 PM loginwindow[90]: CoreAnimation: warning, deleted thread with uncommitted CATransaction; set CA_DEBUG_TRANSACTIONS=1 in environment to log backtraces.
    4/21/15 2:45:23.309 PM com.apple.backupd[696]: Stopping backup.
    4/21/15 2:45:23.310 PM com.apple.backupd[696]: Error: (-43) SrcErr:NO Copying /Users/david81968/Pictures/Photos Library.photoslibrary/Masters/2011/10/08/20111008-103336/SAM_0979.JPG to /Volumes/My Passport/Backups.backupdb/David’s MacBook Air/2015-04-21-143049.inProgress/442FA756-4F11-4553-B1AD-FD0D08D9DDF3/Macintosh HD/Users/david81968/Pictures/Photos Library.photoslibrary/Masters/2011/10/08/20111008-103336
    4/21/15 2:45:23.464 PM com.apple.backupd[696]: Copied 22884 items (437.4 MB) from volume Macintosh HD. Linked 90492.
    4/21/15 2:45:23.546 PM com.apple.backupd[696]: Copy stage failed with error:11
    4/21/15 2:45:23.605 PM com.apple.backupd[696]: Backup failed with error 11: 11
    4/21/15 2:45:23.644 PM com.apple.xpc.launchd[1]: (com.apple.auditd[1026]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.auditd
    4/21/15 2:45:23.658 PM david81968[1030]: audit warning: allsoft
    4/21/15 2:45:23.658 PM david81968[1031]: audit warning: soft /var/audit
    4/21/15 2:45:23.660 PM david81968[1032]: audit warning: closefile /var/audit/20150421183702.20150421184523
    4/21/15 2:47:24.762 PM SystemUIServer[258]: Attempt to use XPC with a MachService that has HideUntilCheckIn set. This will result in unpredictable behavior: com.apple.backupd.status.xpc
    4/21/15 2:47:24.764 PM com.apple.prefs.backup.remoteservice[683]: Attempt to use XPC with a MachService that has HideUntilCheckIn set. This will result in unpredictable behavior: com.apple.backupd.status.xpc
    4/21/15 2:48:21.585 PM WindowServer[155]: CGXDisplayDidWakeNotification [1669794395052]: posting kCGSDisplayDidWake
    4/21/15 2:48:21.586 PM WindowServer[155]: handle_will_sleep_auth_and_shield_windows: Deferring.
    4/21/15 2:48:21.706 PM imagent[281]: <IMMacNotificationCenterManager: 0x7fd518c317e0>: notification observer: com.apple.FaceTime   notification: __CFNotification 0x7fd518c34ab0 {name = _NSDoNotDisturbDisabledNotification}
    4/21/15 2:48:21.706 PM identityservicesd[285]: <IMMacNotificationCenterManager: 0x7f801a5487f0>: notification observer: com.apple.iChat   notification: __CFNotification 0x7f801a531dd0 {name = _NSDoNotDisturbDisabledNotification}
    4/21/15 2:48:21.750 PM identityservicesd[285]: <IMMacNotificationCenterManager: 0x7f801a5487f0>:    NC Disabled: NO
    4/21/15 2:48:21.750 PM imagent[281]: <IMMacNotificationCenterManager: 0x7fd518c317e0>:    NC Disabled: NO
    4/21/15 2:48:21.771 PM identityservicesd[285]: <IMMacNotificationCenterManager: 0x7f801a5487f0>:   DND Enabled: NO
    4/21/15 2:48:21.771 PM imagent[281]: <IMMacNotificationCenterManager: 0x7fd518c317e0>:   DND Enabled: NO
    4/21/15 2:48:21.771 PM imagent[281]: <IMMacNotificationCenterManager: 0x7fd518c317e0>: Updating enabled: YES   (Topics: (
        "com.apple.ess",
        "com.apple.private.ac"
    4/21/15 2:48:21.771 PM identityservicesd[285]: <IMMacNotificationCenterManager: 0x7f801a5487f0>: Updating enabled: YES   (Topics: (
        "com.apple.private.alloy.icloudpairing",
        "com.apple.private.alloy.continuity.encryption",
        "com.apple.private.alloy.continuity.activity",
        "com.apple.private.alloy.idstransfers",
        "com.apple.private.ids",
        "com.apple.private.alloy.phonecontinuity",
        "com.apple.ess",
        "com.apple.madrid",
        "com.apple.private.alloy.continuity.auth",
        "com.apple.private.ac",
        "com.apple.private.alloy.idsremoteurlconnection",
        "com.apple.private.alloy.sms",
        "com.apple.private.alloy.screensharing",
        "com.apple.private.alloy.maps",
        "com.apple.private.alloy.callhistorysync",
        "com.apple.private.alloy.continuity.tethering"
    4/21/15 2:48:21.772 PM identityservicesd[285]: <IMMacNotificationCenterManager: 0x7f801a722240>: notification observer: com.apple.iChat   notification: __CFNotification 0x7f801a41a7a0 {name = _NSDoNotDisturbDisabledNotification}
    4/21/15 2:48:21.782 PM identityservicesd[285]: <IMMacNotificationCenterManager: 0x7f801a722240>:    NC Disabled: NO
    4/21/15 2:48:21.788 PM identityservicesd[285]: <IMMacNotificationCenterManager: 0x7f801a722240>:   DND Enabled: NO
    4/21/15 2:48:21.789 PM identityservicesd[285]: <IMMacNotificationCenterManager: 0x7f801a722240>: Updating enabled: YES   (Topics: (
        "com.apple.madrid"
    4/21/15 2:48:26.347 PM com.apple.xpc.launchd[1]: (com.apple.auditd[1095]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.auditd
    4/21/15 2:48:26.357 PM david81968[1100]: audit warning: soft /var/audit
    4/21/15 2:48:26.357 PM david81968[1099]: audit warning: allsoft
    4/21/15 2:48:26.374 PM david81968[1102]: audit warning: closefile /var/audit/20150421184523.20150421184826

  • HT201250 I just did my first back up with TM and My Passport for Mac, when done adn went into the box ....options...to try and fidn how to delete trash. Then I went back to see if it was erady to do its next scheduled back up and it says there is an error

    I just did my initial back up to hard drive (My Passport for Mac 1TB) with TIme Machine on Snow Leopard. I had wanted to omit trash but couldn't find it. All went great and finished in an hour. Then said would restart at 6pm. I went into options about 20 minutes before (when it was done initially) to try and find how to delete trash from being backed up next time.. THis messed things up and now it doesn't recognize the disk and won't let me manually back up...says error. What do I do?
    JD in AZ

    For all things Time Machine See Pondini's Excellent information here...
    http://pondini.org/OSX/Home.html
    Start Here  >  http://pondini.org/TM/Troubleshooting.html
    Also see the FAQs

  • Can't add files/folders to 'My Passport for Mac'

    I just bought a My Passport for Mac 2 or 3 TB (can't remember and unimportant).  I have just installed it on my MacBook Pro (it's 6 months old w/built-in CD/DVD drive) and the first file I tried to add to My Passport was a GoPro folder of pictures.  Error code -50 came up.  So I tried just one photo and the same thing.  I then tried to create a folder on My Passport for Mac and again it wouldnt let me. 
    I have had both PC and Mac's.  I havent had a computer for years and everything I try to do on this bloody Mac is trouble for me.  I am honestly getting sick of Mac.  My iPhone 4S has been nothing but headaches as well.  The biggest Problem I have with my iPhone is the sound comes and goes as it pleases, very frustrating!  Now this with My Passport.... come on....
    Can anyone help me with the My Passport issue?  Regarding the other issues, any suggessions would be great!

    Thank you very much. The problem was, because I have System Preferences set up not to show hard drives and volumes on the desktop, the mounted volume wasn't appearing there, even 'though I could see it was mounted in Disk Utility.
    Prompted by your answer, I found the volume in my Finder and was able to drag and drop contents to it there. Ta-da!

  • Passport for mac doesn't show

    Hi all,
    I just purchased a WD Passport for Mac the other day to back up my computer.
    I plugged it in yesterday and it worked great.  Time Machine did it's thing and backup the data and everything.
    Unplugged it today and tried to plugging it back in and nothing happens.
    Time Machine doesn't recognize it.  It won't show up in Utilities.  The passport lights up and runs, but nothing happens on the computer side of things.
    Anyone have any ideas?
    Thanks in advance!

    Your WD drive has likely failed. I would recommend replacing the drive with a higher quality device such as an OWC (www.macsales.com) Mercury Elite Pro. You can find these by clicking:
    http://eshop.macsales.com/shop/firewire/1394/USB/EliteAL/eSATA_FW800_FW400_USB

  • Icon bounces, then disappears from dock "Portable driveMy Passport for Mac"

    Hi all, I've been having some recent problems with my portable hard drive "http://www.wdc.com/en/products/products.asp?driveid=717" When i Click the application It try's to launch and as soon as it shows in the dock, bouncing, it disappears as fast, and app won't launch.
    Now my portable hard drive "My Passport for Mac" use to work as i use to back up my mac once a week with this , but recently i got a new hard drive fitted to my macbook pro as it was getting a bit sluggish so the apple tech guy transferred all my files from my old hard drive to my new one he fitted . Other programs work so im confused !!!!
    I dont get why the application for my "My Passport for Mac portable hard drive" wont load up now , i have made sure everything to do with the "My Passport for Mac" was uninstalled from my new hard drive and i went on the western digital website and downloaded the new firmware and software for it but after installing the new software and firmware i still have the same problem when loading the application "it shows in the dock, bouncing, it disappears as fast, and app won't launch.
    PLEASE HELP SOMEONE I NEED TO BACK UP MY MAC BOOK PRO !!!!
    Thankyou everyone for reading .
    Regards Rob

    Hi Rob, and welcome to Apple Discussions.
    I am not familiar with WD software, so I cannot help you with that (maybe WD has tech support?), but why not use Time Machine or cloning software such as SuperDuper! or CarbonCopyCloner? Actually, I recommend either partitioning the external HD into at least two partitions, or using at least two external HDs, and running TM on one, and doing a regular clone to the other.

  • I have an external drive - WD My Passport FOR MAC. I want to format it to work on both mac and windows. Which format do you think I should use? Will either one cause damage to the files on the hard drive?

    I have an external hard drive - WD My Passport FOR MAC. I want to format it to work on both mac and windows. I also want to be able to connect it to my TV and watch movies.
    I read up and I think I am supposed to use exFAT or FAT32? I also saw MS-DOS. Which format should I should use? Will any of them cause damage to the files on the hard drive?
    My little memory stick uses MS-DOS and it works on both mac and windows.
    Please can you just tell me a little about each and suggest which one to use.
    I know how to change it once you tell me so don't waste your time writing about changing it.

    Will any of them cause damage to the files on the hard drive?
    WARNING: FORMATTING A DRIVE ERASES IT COMPLETELY !!
    If you need to carry large files (e.g., larger than about 4GB) back and forth, you may need ExFAT. Otherwise MS-DOS works for smaller files.
    The Mac can Read, but not write Windows New Technology File System (NTFS) without an add-on program such as Paragon NTFS.

  • New MacBook Pro (first Mac). I need to move my itunes library from my pc to a networked external hd (wd passport for mac). I have an ipod with all my media (including video) and i have itunes match. What is the best way to do this? PC to Mac HD ...

    Can I just consolidate and copy to the journaled hard drive over the network?  Will a pc recognize a Mac formatted hard drive?  I have searchd the forum and online for hours and can't seem to find anything that specifically address this.  Does anyone know the best solution?
    Itunes library on PC -> WD Passport for Mac (connected via airport extreme to new MacBook Pro).  I plan to use this as the default location for my library because the new Pro only has 256 GB onboard.
    Any help is greatly appreciated.

    A PC cannot read a Mac formatted drive without using special software (MacDrive).
    iTunes: How to move [or copy] your music to a new computer [or another drive] - http://support.apple.com/kb/HT4527
    Macworld - How to transfer iTunes libraries between PC and Mac - http://www.macworld.com/article/46248/2005/08/shiftitunes.html
    Move an iTunes library from a Windows PC to a Mac - http://www.macworld.com/article/1146958/move_itunes_windows_mac.html

  • I have a WD My Passport for Mac (2 TB).  It quit backing up my mac mini (8/2013) stating that it needed to be repaired.  Our IT person reformatted it.  Now time machine states that it can't back up 234 GB,  because there's not enough space.

    I have erased the passport for Mac and started all over. When there is ~15 minutes left in the initial backup of the mac mini hard drive (234 GB total), it gets weird and time machine states that it it calculating the time remaining.  24 hours later, it is still backing up but shows that <200 GB of 2 TB are available and it quits backing up stating that there is not enough room.  HELP!  The WD My Passport for Mac and the Mac mini are less than a year old.

    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    The title of the Console window should be All Messages. If it isn't, select
    SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
    View ▹ Show Log List
    from the menu bar at the top of the screen.
    In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the word "Starting" (without the quotes.) You should now see log messages with the words "Starting * backup," where * represents any of the words "automatic," "manual," or "standard."
    Each message in the log begins with the date and time when it was entered. Note the timestamp of the last "Starting" message that corresponds to the beginning of an an abnormal backup. Now
    CLEAR THE WORD "Starting" FROM THE TEXT FIELD
    so that all messages are showing, and scroll back in the log to the time you noted. Select the messages timestamped from then until the end of the backup, or the end of the log if that's not clear. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    ☞ If all you see are messages that contain the word "Starting," you didn't clear the text field.
    If there are runs of repeated messages, post only one example of each. Don't post many repetitions of the same message.
    ☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. Don't post more than is requested.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    ☞ Some private information, such as your name, may appear in the log. Anonymize before posting.

  • Disk Utility can not repair My Passport for Mac

    I'm still learng much about Macs. I have a MacBook Air with a 1TB My Passport for Mac as an external HD. A few things have been acting a little strange, so I decided to run the Disk Utility. After running the Verify disk, it says that the volume needs to be repaired. When I try running the Repair Disk, I get a message saying :
    Verify and Repair volume “My Passport for Mac”
    Volume repair complete.
    Updating boot support partitions for the volume as required.
    Error: Couldn’t unmount disk.
    Is this OK, do I need to do something more?
    I used the HD as extra storage as the SSD on the MBA isn't enough for my needs. I store 2nd libraries for iTunes and iPhoto on the My Passport. I ocasionally get error messages where neither will work and I end up having to dismount the HD and sometimes restart the MBA in order to make either work. My problems could be more than my original question, but I don't know enough yet on where else to start.

    Repair the Hard Drive and Permissions - Lion/Mountain Lion
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Repair
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu. Select Restart from the Apple menu.

  • My Passport for Mac external Hard drive is not recognized

    I recently had to purchase a new MacBook Pro, and when I tried to get files off of my Passport for Mac external hard drive.  I get an error stating "The disk you inserted was not readable by this computer."  And when I try to initalize, and verify disk, I get this message "Partition map check failed because no slices were found.".  I have already updated firmware for the external hard drive.  One site I found stated that it could be that the USB port is not strong enough, and I would need a 2.0 Booster cable.  Does anyone know if this would work? 

    What did you old Macbook die from?  Likely the HD in it is still ok,  yes?
    You can remove the HD inside your old dead Mac and put it into a $20 HD enclosure or HD dock, and remove the photos that way, very easy.........IF your old Macbook died from something other than ALSO a bad HD.
    You said----my OLD Macbook pro which recently lost video
    What happened with your old "dead" macbook?  Still have it?

Maybe you are looking for