WD Smartware and time machine error -1 accessing backup disk

I saw a lot of postings in here but didn't see this solution addressed, so I'm documenting it for others.
After I upgraded to Lion, time machine on my MBP stopped working.  It gave me an error message window that
Time Machine could not complete the backup
The backup disk image could not be accessed (error -1).
I was getting this message, but my buddy who has the same MBP model, was not having any backup problems.
After calling apple support, it turned out that I had two issues.  First, Lion is incompatible with WD Smartware, which I had installed on my MBP (but my buddy did not).  You can't even have WD Smartware sitting in your trash bin.  I used the WD uninstaller to remove the software and then emptied the trash bin.
Second, a new firmware update was available for my Time Capsule.  It was apparently released in the last week or month.  I guess I had not run Airport Utility since installing Lion and missed the new version.  After installing the firmware update, Time Machine was able to backup my MBP.  The support rep said this firmware update also included fixes that may address the intermittent wireless problems we have been having with our TC router since upgrading to Lion.

Spent the whole day speaking to AppleCare on getting this solved.
Migration did not work on the DNS or Doman and the Priviledges were lost.
Look a lot of repair, but backup and running.

Similar Messages

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    While backing up to Time Machine, I receive this message: time machine error says: The backup disk image “/Volumes/Data/Apple ’s iMac G5.sparsebundle” could not be accessed (error -1).

    Welcome to Apple Support Communities
    That message is caused by several reasons. Read the Pondini's site to fix the problem > http://pondini.org/TM/C17.html

  • Time Machine error message: The backup disk image is already in use.

    Hi,
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    Welcome to Apple Support Communities
    Restart your iMac and Time Capsule. In most of cases, this should solve the problem. If it doesn't work > http://pondini.org/TM/C12.html

  • Time Machine error message: The backup disk image could not be created

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    Try #C9 in Pondini's Time Machine Troublshooting
    http://pondini.org/TM/Troubleshooting.html

  • Time Machine Error Message: "The backup disk image could not be mounted"

    I just installed Time Capsule and the initial back up was going smoothly. Now
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    This works, if there is no corruption in the sparse image. But after weeks of backups, my sparse image on a USB disk attached to an Airport Extreme was corrupted.
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  • Time machine error says: The backup disk image "/Volumes/Data/Apple 's iMac G5.sparsebundle" could not be accessed (error -1).

      I've been having the same problem that my Time Machine can't be back up to my iMac for last few months. It said," The backup disk image... sparsebundle" cannot be acessed -(error 1) . When i looked into my TC, it does connected to my iMac; but not in devices and when i clicked into imac.sparsebundle and it is no mounted file system.
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       I need help for this annoying issue!!

    Welcome to Apple Support Communities
    That message is caused by several reasons. Read the Pondini's site to fix the problem > http://pondini.org/TM/C17.html

  • Time Machine error: could not backup, Disk Utility Error: Couldn't unmount disk

    I recently bought a WD for Mac 1TB external drive which has been set up as Time Machine.  This was as a result of my internal hard drive failing and being replaced.  Time machine has worked a treat for last 3 weeks, but today I get a message:
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    Why would I need to reboot the whole computer? 
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  • My time machine error message "The backup disk image "/Volumes/Richard Searson's Time Caps/Richard's iMac.sparsebundle" is already in use." Any suggestions please?

    The backup disk image “/Volumes/Richard Searson's Time Caps/Richard’s iMac.sparsebundle” is already in use. It hasnt backed up for over 24 hours now and I am concerned as only in May my whole system crashed and the time machine was not able to recover any data. I do not want this to happen again.  Thanks

    This is our most common problem.. and you are number 2 today.
    Look on the right..
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    This is just poor networking from Apple.
    Whenever you have TM issues.. this is the place to check.
    http://pondini.org/TM/Troubleshooting.html
    Your issue is C12.

  • Time Machine error while creating backup folder

    Several times today I have gotten a popup message. "Time Machine error while creating backup folder".  I click OK, and then the message appears again after a hour or so.  I am using a WD My Book external drive as my backup media.  I looked at the drive in Finder and the older (yesterday and beyond) backup folders are there.

    always a pleasure doing business with you, dear sir
    JGG
     

  • HT3275 Can some HELP, I keep getting this error with my Time Machine Back up, "The backup disk image "/Volumes/JKPN Safe/JKPN IMAC.sparsebundle" is already in use.

    Can some one HELP me , I keep getting this error with my Time Machine Back up, "The backup disk image “/Volumes/JKPN Safe/JKPN IMAC.sparsebundle” is already in use.

    See > http://pondini.org/TM/C12.html

  • I just bought and backed up my computer and time machine with a "Seagate BackUp Plus for Mac". Now my time machine is empty. Panicked. can anyone help?

    I just bought and backed up my computer and time machine with a "Seagate BackUp Plus for Mac". Now my time machine is empty. Panicked. can anyone help?

    Lets start over...
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    If the TC does not show up on the computer, in finder.. then we need more info.. what OS are you running?
    Does the TC show up in Airport utility? Are you running wireless or ethernet?
    If you still have issues.. plug the TC directly into the computer by ethernet.
    Do a full factory reset of the TC.. and see if it now shows up.
    Please tell us exactly what model TC it is and how old.. the A1xxx model number from the base will help if you don't know.
    You take a screen shot of the TC opened in finder.
    eg..
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  • IPhoto '11 and Time Machine Error

    After installing iPhoto '11 the Time Machine reports "The backup is too large for the backup disk..."
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    My Time Machine backups on a Time Capsule (first generation, 1 TB) have become extremely slow recently. The disk is almost full, but I don't think that should be a problem as Time Machine deletes the oldest backups by itself. It has been, so I don't think that in itself should cause a problem.
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    Florian M. wrote:
    Thank you. Did that, and it seems to be working now - though it actually seemed to have got better even before I ran Disk Utility. Before, even rebooting didn't help.
    Yes, if there's a problem inside he sparse bundle, rebooting (the Mac and/or TC) won't help.
    Time Machine is a great technology, but it seems to have strange quirks sometimes
    It does indeed!
    Once again, thank you.
    You're quite welcome, and thanks for the star!

  • What do I do when I get this Time Machine message?  The backup disk image "/Volumes/Mark McConnell's Time Capsu/Mark's MacBook Pro.sparsebundle" is already in use.

    What do I do when I get this Time Machine error message?
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    Unplug your Time Capsule from power. Wait 10 seconds and then power it on again. When the light goes green try backing up again.

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