WD Smartware locking up the computer

WD My Passport Ultra A few days ago I erased the drive with the utilities tool to start fresh. The drive firmware was updated as well. Initially, WD Smartware did not find the unit even though ejecting was an option. and the drive did not appear in Windows Explorer. I re-installed WD Smartare. WD Smartware now stops and locks up the computer during the backup process. The Smartware screen turns white. Sometimes when I try to “End Process” in Windows Task Manager, it restarts, but still does not complete the backup before locking up again. I bought the unit new at Best Buy I think October 2014. Suggestions, fixes, options? Thank you. Windows 7 64 bitSmartware 2.4.12.1 new installWD SES Driver x64 new install

Hi there and welcome tot he WD community.
Try to reinstall the software on the computer again to see if it perhaps was a corrupt installation.

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    Operating System: Windows 7 64-bit
    Version: 6.1 Service Pack 1
    System architecture: Intel CPU Family:6, Model:13, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
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    Logical processor count: 8
    Processor speed: 3600 MHz
    Built-in memory: 16338 MB
    Free memory: 13543 MB
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    Memory used by Photoshop: 70 %
    Image tile size: 128K
    Image cache levels: 4
    OpenGL Drawing: Enabled.
    OpenGL Drawing Mode: Basic
    OpenGL Allow Normal Mode: True.
    OpenGL Allow Advanced Mode: True.
    OpenGL Allow Old GPUs: Not Detected.
    Video Card Vendor: NVIDIA Corporation
    Video Card Renderer: GeForce GTX 560 Ti/PCIe/SSE2
    Display: 2
    Display Bounds:=  top: 0, left: 1920, bottom: 1080, right: 3840
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    Video Card Number: 1
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    Driver Date: 20130507000000.000000-000
    Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    Video Mode: 1920 x 1080 x 4294967296 colors
    Video Card Caption: NVIDIA GeForce GTX 560 Ti 
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    Video Rect Texture Size: 16384
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    Temporary file path: C:\Users\VIDEO\AppData\Local\Temp\
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    Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
    Additional Plug-ins folder: not set
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       A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  
       ACE.dll   ACE 2012/01/18-15:07:40   66.492997   66.492997
       adbeape.dll   Adobe APE 2012/01/25-10:04:55   66.1025012   66.1025012
       AdobeLinguistic.dll   Adobe Linguisitc Library   6.0.0  
       AdobeOwl.dll   Adobe Owl 2012/02/09-16:00:02   4.0.93   66.496052
       AdobePDFL.dll   PDFL 2011/12/12-16:12:37   66.419471   66.419471
       AdobePIP.dll   Adobe Product Improvement Program   6.0.0.1654  
       AdobeXMP.dll   Adobe XMP Core 2012/02/06-14:56:27   66.145661   66.145661
       AdobeXMPFiles.dll   Adobe XMP Files 2012/02/06-14:56:27   66.145661   66.145661
       AdobeXMPScript.dll   Adobe XMP Script 2012/02/06-14:56:27   66.145661   66.145661
       adobe_caps.dll   Adobe CAPS   6,0,29,0  
       AGM.dll   AGM 2012/01/18-15:07:40   66.492997   66.492997
       ahclient.dll    AdobeHelp Dynamic Link Library   1,7,0,56  
       aif_core.dll   AIF   3.0   62.490293
       aif_ocl.dll   AIF   3.0   62.490293
       aif_ogl.dll   AIF   3.0   62.490293
       amtlib.dll   AMTLib (64 Bit)   6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00)   1.000000
       ARE.dll   ARE 2012/01/18-15:07:40   66.492997   66.492997
       AXE8SharedExpat.dll   AXE8SharedExpat 2011/12/16-15:10:49   66.26830   66.26830
       AXEDOMCore.dll   AXEDOMCore 2011/12/16-15:10:49   66.26830   66.26830
       Bib.dll   BIB 2012/01/18-15:07:40   66.492997   66.492997
       BIBUtils.dll   BIBUtils 2012/01/18-15:07:40   66.492997   66.492997
       boost_date_time.dll   DVA Product   6.0.0  
       boost_signals.dll   DVA Product   6.0.0  
       boost_system.dll   DVA Product   6.0.0  
       boost_threads.dll   DVA Product   6.0.0  
       cg.dll   NVIDIA Cg Runtime   3.0.00007  
       cgGL.dll   NVIDIA Cg Runtime   3.0.00007  
       CIT.dll   Adobe CIT   2.0.5.19287   2.0.5.19287
       CoolType.dll   CoolType 2012/01/18-15:07:40   66.492997   66.492997
       data_flow.dll   AIF   3.0   62.490293
       dvaaudiodevice.dll   DVA Product   6.0.0  
       dvacore.dll   DVA Product   6.0.0  
       dvamarshal.dll   DVA Product   6.0.0  
       dvamediatypes.dll   DVA Product   6.0.0  
       dvaplayer.dll   DVA Product   6.0.0  
       dvatransport.dll   DVA Product   6.0.0  
       dvaunittesting.dll   DVA Product   6.0.0  
       dynamiclink.dll   DVA Product   6.0.0  
       ExtendScript.dll   ExtendScript 2011/12/14-15:08:46   66.490082   66.490082
       FileInfo.dll   Adobe XMP FileInfo 2012/01/17-15:11:19   66.145433   66.145433
       filter_graph.dll   AIF   3.0   62.490293
       hydra_filters.dll   AIF   3.0   62.490293
       icucnv40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  
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       image_flow.dll   AIF   3.0   62.490293
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       JP2KLib.dll   JP2KLib 2011/12/12-16:12:37   66.236923   66.236923
       libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  
       libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   10.0  
       LogSession.dll   LogSession   2.1.2.1640  
       mediacoreif.dll   DVA Product   6.0.0  
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       msvcm90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  
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       msvcp90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  
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       msvcr80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  
       msvcr90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  
       pdfsettings.dll   Adobe PDFSettings   1.04  
       Photoshop.dll   Adobe Photoshop CS6   CS6  
       Plugin.dll   Adobe Photoshop CS6   CS6  
       PlugPlug.dll   Adobe(R) CSXS PlugPlug Standard Dll (64 bit)   3.0.0.383  
       PSArt.dll   Adobe Photoshop CS6   CS6  
       PSViews.dll   Adobe Photoshop CS6   CS6  
       SCCore.dll   ScCore 2011/12/14-15:08:46   66.490082   66.490082
       ScriptUIFlex.dll   ScriptUIFlex 2011/12/14-15:08:46   66.490082   66.490082
       tbb.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406  
       tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406  
       TfFontMgr.dll   FontMgr   9.3.0.113  
       TfKernel.dll   Kernel   9.3.0.113  
       TFKGEOM.dll   Kernel Geom   9.3.0.113  
       TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  
       updaternotifications.dll   Adobe Updater Notifications Library   6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   6.0.0.24
       WRServices.dll   WRServices Friday January 27 2012 13:22:12   Build 0.17112   0.17112
       wu3d.dll   U3D Writer   9.3.0.113  
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       Accented Edges 13.0
       Adaptive Wide Angle 13.0
       ADM 3.11x01
       Angled Strokes 13.0
       Average 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Bas Relief 13.0
       BMP 13.0
       Camera Raw 7.4
       Chalk & Charcoal 13.0
       Charcoal 13.0
       Chrome 13.0
       Cineon 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Collada 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Color Halftone 13.0
       Colored Pencil 13.0
       CompuServe GIF 13.0
       Conté Crayon 13.0
       Craquelure 13.0
       Crop and Straighten Photos 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Crop and Straighten Photos Filter 13.0
       Crosshatch 13.0
       Crystallize 13.0
       Cutout 13.0
       Dark Strokes 13.0
       De-Interlace 13.0
       Dicom 13.0
       Difference Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
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       Displace 13.0
       Dry Brush 13.0
       Eazel Acquire 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Embed Watermark 4.0
       Entropy 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Extrude 13.0
       FastCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
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       Film Grain 13.0
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       Flash 3D 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Fresco 13.0
       Glass 13.0
       Glowing Edges 13.0
       Google Earth 4 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Grain 13.0
       Graphic Pen 13.0
       Halftone Pattern 13.0
       HDRMergeUI 13.0
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       Ink Outlines 13.0
       JPEG 2000 13.0
       Kurtosis 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
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       Lens Correction 13.0
       Lens Flare 13.0
       Liquify 13.0
       Matlab Operation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
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       Mezzotint 13.0
       Minimum 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       MMXCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
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       Multiprocessor Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Neon Glow 13.0
       Note Paper 13.0
       NTSC Colors 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Ocean Ripple 13.0
       Oil Paint 13.0
       OpenEXR 13.0
       Paint Daubs 13.0
       Palette Knife 13.0
       Patchwork 13.0
       Paths to Illustrator 13.0
       PCX 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Photocopy 13.0
       Photoshop 3D Engine 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Picture Package Filter 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Pinch 13.0
       Pixar 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Plaster 13.0
       Plastic Wrap 13.0
       PNG 13.0
       Pointillize 13.0
       Polar Coordinates 13.0
       Portable Bit Map 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Poster Edges 13.0
       Radial Blur 13.0
       Radiance 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Range 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Read Watermark 4.0
       Reticulation 13.0
       Ripple 13.0
       Rough Pastels 13.0
       Save for Web 13.0
       ScriptingSupport 13.0
       Shear 13.0
       Skewness 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Smart Blur 13.0
       Smudge Stick 13.0
       Solarize 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Spatter 13.0
       Spherize 13.0
       Sponge 13.0
       Sprayed Strokes 13.0
       Stained Glass 13.0
       Stamp 13.0
       Standard Deviation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Sumi-e 13.0
       Summation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
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       Texturizer 13.0
       Tiles 13.0
       Torn Edges 13.0
       Twirl 13.0
       U3D 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
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       Vanishing Point 13.0
       Variance 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
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       Water Paper 13.0
       Watercolor 13.0
       Wave 13.0
       Wavefront|OBJ 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       WIA Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Wind 13.0
       Wireless Bitmap 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       ZigZag 13.0
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    Operating System: Windows 7 64-bit
    Version: 6.1 Service Pack 1
    System architecture: Intel CPU Family:6, Model:13, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
    Physical processor count: 4
    Logical processor count: 8
    Processor speed: 3600 MHz
    Built-in memory: 16338 MB
    Free memory: 13817 MB
    Memory available to Photoshop: 14678 MB
    Memory used by Photoshop: 70 %
    Image tile size: 1024K
    Image cache levels: 3
    OpenGL Drawing: Enabled.
    OpenGL Drawing Mode: Basic
    OpenGL Allow Normal Mode: True.
    OpenGL Allow Advanced Mode: True.
    OpenGL Allow Old GPUs: Not Detected.
    OpenCL Version: 1.1 CUDA 4.2.1
    OpenGL Version: 3.0
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    OpenGL Memory: 2047 MB
    Video Card Vendor: NVIDIA Corporation
    Video Card Renderer: GeForce GTX 560 Ti/PCIe/SSE2
    Display: 2
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    Display: 1
    Display Bounds: top=0, left=0, bottom=1080, right=1920
    Video Card Number: 1
    Video Card: NVIDIA GeForce GTX 560 Ti 
    Driver Version: 9.18.13.2014
    Driver Date: 20130507000000.000000-000
    Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    Video Mode: 1920 x 1080 x 4294967296 colors
    Video Card Caption: NVIDIA GeForce GTX 560 Ti 
    Video Card Memory: 2048 MB
    Serial number: 90970809965929129572
    Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\
    Temporary file path: C:\Users\VIDEO\AppData\Local\Temp\
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    Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
    Additional Plug-ins folder: not set
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       ACE.dll   ACE 2012/06/05-15:16:32   66.507768   66.507768
       adbeape.dll   Adobe APE 2012/01/25-10:04:55   66.1025012   66.1025012
       AdobeLinguistic.dll   Adobe Linguisitc Library   6.0.0  
       AdobeOwl.dll   Adobe Owl 2012/09/10-12:31:21   5.0.4   79.517869
       AdobePDFL.dll   PDFL 2011/12/12-16:12:37   66.419471   66.419471
       AdobePIP.dll   Adobe Product Improvement Program   7.0.0.1686  
       AdobeXMP.dll   Adobe XMP Core 2012/02/06-14:56:27   66.145661   66.145661
       AdobeXMPFiles.dll   Adobe XMP Files 2012/02/06-14:56:27   66.145661   66.145661
       AdobeXMPScript.dll   Adobe XMP Script 2012/02/06-14:56:27   66.145661   66.145661
       adobe_caps.dll   Adobe CAPS   6,0,29,0  
       AGM.dll   AGM 2012/06/05-15:16:32   66.507768   66.507768
       ahclient.dll    AdobeHelp Dynamic Link Library   1,7,0,56  
       aif_core.dll   AIF   3.0   62.490293
       aif_ocl.dll   AIF   3.0   62.490293
       aif_ogl.dll   AIF   3.0   62.490293
       amtlib.dll   AMTLib (64 Bit)   6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00)   1.000000
       ARE.dll   ARE 2012/06/05-15:16:32   66.507768   66.507768
       AXE8SharedExpat.dll   AXE8SharedExpat 2011/12/16-15:10:49   66.26830   66.26830
       AXEDOMCore.dll   AXEDOMCore 2011/12/16-15:10:49   66.26830   66.26830
       Bib.dll   BIB 2012/06/05-15:16:32   66.507768   66.507768
       BIBUtils.dll   BIBUtils 2012/06/05-15:16:32   66.507768   66.507768
       boost_date_time.dll   DVA Product   6.0.0  
       boost_signals.dll   DVA Product   6.0.0  
       boost_system.dll   DVA Product   6.0.0  
       boost_threads.dll   DVA Product   6.0.0  
       cg.dll   NVIDIA Cg Runtime   3.0.00007  
       cgGL.dll   NVIDIA Cg Runtime   3.0.00007  
       CIT.dll   Adobe CIT   2.1.0.20577   2.1.0.20577
       CoolType.dll   CoolType 2012/06/05-15:16:32   66.507768   66.507768
       data_flow.dll   AIF   3.0   62.490293
       dvaaudiodevice.dll   DVA Product   6.0.0  
       dvacore.dll   DVA Product   6.0.0  
       dvamarshal.dll   DVA Product   6.0.0  
       dvamediatypes.dll   DVA Product   6.0.0  
       dvaplayer.dll   DVA Product   6.0.0  
       dvatransport.dll   DVA Product   6.0.0  
       dvaunittesting.dll   DVA Product   6.0.0  
       dynamiclink.dll   DVA Product   6.0.0  
       ExtendScript.dll   ExtendScript 2011/12/14-15:08:46   66.490082   66.490082
       FileInfo.dll   Adobe XMP FileInfo 2012/01/17-15:11:19   66.145433   66.145433
       filter_graph.dll   AIF   3.0   62.490293
       hydra_filters.dll   AIF   3.0   62.490293
       icucnv40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  
       icudt40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  
       image_compiler.dll   AIF   3.0   62.490293
       image_flow.dll   AIF   3.0   62.490293
       image_runtime.dll   AIF   3.0   62.490293
       JP2KLib.dll   JP2KLib 2011/12/12-16:12:37   66.236923   66.236923
       libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  
       libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  
       LogSession.dll   LogSession   2.1.2.1681  
       mediacoreif.dll   DVA Product   6.0.0  
       MPS.dll   MPS 2012/02/03-10:33:13   66.495174   66.495174
       msvcm80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  
       msvcm90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  
       msvcp100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  
       msvcp80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  
       msvcp90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  
       msvcr100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  
       msvcr80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  
       msvcr90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  
       pdfsettings.dll   Adobe PDFSettings   1.04  
       Photoshop.dll   Adobe Photoshop CS6   CS6  
       Plugin.dll   Adobe Photoshop CS6   CS6  
       PlugPlug.dll   Adobe(R) CSXS PlugPlug Standard Dll (64 bit)   3.0.0.383  
       PSArt.dll   Adobe Photoshop CS6   CS6  
       PSViews.dll   Adobe Photoshop CS6   CS6  
       SCCore.dll   ScCore 2011/12/14-15:08:46   66.490082   66.490082
       ScriptUIFlex.dll   ScriptUIFlex 2011/12/14-15:08:46   66.490082   66.490082
       svml_dispmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  
       tbb.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406  
       tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406  
       updaternotifications.dll   Adobe Updater Notifications Library   6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   6.0.0.24
       WRServices.dll   WRServices Friday January 27 2012 13:22:12   Build 0.17112   0.17112
    Required plug-ins:
       3D Studio 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Accented Edges 13.0
       Adaptive Wide Angle 13.0
       Angled Strokes 13.0
       Average 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Bas Relief 13.0
       BMP 13.0
       Camera Raw 7.4
       Chalk & Charcoal 13.0
       Charcoal 13.0
       Chrome 13.0
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       Clouds 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Collada 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Color Halftone 13.0
       Colored Pencil 13.0
       CompuServe GIF 13.0
       Conté Crayon 13.0
       Craquelure 13.0
       Crop and Straighten Photos 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Crop and Straighten Photos Filter 13.0
       Crosshatch 13.0
       Crystallize 13.0
       Cutout 13.0
       Dark Strokes 13.0
       De-Interlace 13.0
       Dicom 13.0
       Difference Clouds 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Diffuse Glow 13.0
       Displace 13.0
       Dry Brush 13.0
       Eazel Acquire 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Embed Watermark 4.0
       Entropy 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Extrude 13.0
       FastCore Routines 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Fibers 13.0
       Film Grain 13.0
       Filter Gallery 13.0
       Flash 3D 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Fresco 13.0
       Glass 13.0
       Glowing Edges 13.0
       Google Earth 4 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Grain 13.0
       Graphic Pen 13.0
       Halftone Pattern 13.0
       HDRMergeUI 13.0
       IFF Format 13.0
       Ink Outlines 13.0
       JPEG 2000 13.0
       Kurtosis 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Lens Blur 13.0
       Lens Correction 13.0
       Lens Flare 13.0
       Liquify 13.0
       Matlab Operation 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Maximum 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Mean 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Measurement Core 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Median 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Mezzotint 13.0
       Minimum 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       MMXCore Routines 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Mosaic Tiles 13.0
       Multiprocessor Support 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Neon Glow 13.0
       Note Paper 13.0
       NTSC Colors 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Ocean Ripple 13.0
       Oil Paint 13.0
       OpenEXR 13.0
       Paint Daubs 13.0
       Palette Knife 13.0
       Patchwork 13.0
       Paths to Illustrator 13.0
       PCX 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Photocopy 13.0
       Photoshop 3D Engine 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Picture Package Filter 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Pinch 13.0
       Pixar 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Plaster 13.0
       Plastic Wrap 13.0
       PNG 13.0
       Pointillize 13.0
       Polar Coordinates 13.0
       Portable Bit Map 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Poster Edges 13.0
       Radial Blur 13.0
       Radiance 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Range 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Read Watermark 4.0
       Reticulation 13.0
       Ripple 13.0
       Rough Pastels 13.0
       Save for Web 13.0
       ScriptingSupport 13.1.2
       Shear 13.0
       Skewness 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Smart Blur 13.0
       Smudge Stick 13.0
       Solarize 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Spatter 13.0
       Spherize 13.0
       Sponge 13.0
       Sprayed Strokes 13.0
       Stained Glass 13.0
       Stamp 13.0
       Standard Deviation 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       STL 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Sumi-e 13.0
       Summation 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Targa 13.0
       Texturizer 13.0
       Tiles 13.0
       Torn Edges 13.0
       Twirl 13.0
       Underpainting 13.0
       Vanishing Point 13.0
       Variance 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Variations 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Water Paper 13.0
       Watercolor 13.0
       Wave 13.0
       Wavefront|OBJ 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       WIA Support 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Wind 13.0
       Wireless Bitmap 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       ZigZag 13.0
    Optional and third party plug-ins: NONE
    Plug-ins that failed to load: NONE
    Flash:
       Mini Bridge
       Kuler
    Installed TWAIN devices: NONE

  • CC aplications go to white screen and lock up the computer when switching between apps

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    I am unable to get into the chat.  I tried explorer and chrome and neither will allow us to access the chat.  It continues to go around and around.
    De: John T Smith 
    Enviado el: Thursday, November 20, 2014 8:41 PM
    Para: Beatriz Neto
    Asunto:  CC aplications go to white screen and lock up the computer when switching between apps
    CC aplications go to white screen and lock up the computer when switching between apps
    created by John T Smith <https://forums.adobe.com/people/JohnTSmith>  in Adobe Creative Cloud - View the full discussion <https://forums.adobe.com/message/6949285#6949285>

  • My daughters itouch is locked and the computer it was sync with has been replaced - what now?

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    Hi CBrown5414,
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    Last edited by Incite-Admins (2011-11-28 02:46:15)

  • Ipod was locked and was asked by the computer to make a reset. All programs were erased. Is there any chance to restore?

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  • The computer my iTunes account was locked to no longer works

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    Content is not locked to a single computer. You do, however, get only one download per purchase for any content other than apps and iBooks. So unless you have a backup, as iTunes itself advises you to make, or have those shows on an iOS device, you may indeed have to repurchase them.
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  • How can I reset my lock passcode without plugging it into the computer or restoring it or resetting any data?

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