WDTV Live has lost all content, Root Directory no longer showing on PC - HELP

Hi All, I disconnected my WDTV Live last night from my TV and connected directly to my router with a network cable. When I click on the WDTV under networks in my computer there is nothing there at all! no root folder, none of my files etc. I have tried dropping a new folder in there but it wont let me and the option to right click add new folder is not availble. When plugged back to the tv there is no file contents either, everything is gone. Please help, I'm runnning Windows 7, the WD still turns on, I have no files no root directory, NOTHING!

A co-worker of mine is having a very similar problem with her WD Media Hub.  I was the one who helped her get it setup when she first purchased the media hub (a few years back) and so she came to me when she recently went to use it and it acted like as if there was no content on the thing at all.   She brought me the device to work and i was able to get it connected to the network and access it via IE (using the web page at http://10.70.0.86:80/) but any attempt to connect directly via windows explorer fails.  The hubs name is the default WDTVLiveHub and when I type in \\WDTVLIveHub\ in Windows Explorer it can’t find the device nor can I map a network drive to it.  This is how we originally setup her media hub with content, using Windows Explore to copy a bunch of content.   When I was able to access the device via IE at 10.70.0.86:80 I went to the System and selected Storage and in the drop down for device the drop down is blank with nothing to select.  In the top right there as a red exclamation mark and when I selected it I got a warning saying the drive's was near capacity.  This tells me the files are there but for some reason they can’t be accessed. I did a hard reset via the button on the bottom of the device but that did not fix the problem with accessing it via Windows Explorer.  I told her to take it home and see if it will work for her when she hooks it up to her tv,.It’s definitely not a firmware update issue because she's not had it connected to the internet so any firmware update would have had to been done manually. Any feedback or troubleshooting suggestions is most welcome.  

Similar Messages

  • I think my wife has lost all her data after Restoring incorrectly .. can anyone help? I will add a longer explanation

    Help ... My wife got an old laptop working again today. On there was an iTunes which she hadn't used for a year or more.
    1. Marie plugged her 6 month old iPhone 4s into iTunes (the first time she had done this)
    2. iTunes said she needed v 10.5 or above
    3. She downloaded iTunes 10.7
    4. She plugged iPhone back into iTunes
    5. her iPhone showed the iTunes install screen
    6. The screen message said an iPhone has already been synced with this iTunes (in fact it was an iPod Touch). She was asked whether she wanted to add this as a new iPhone, or if she wanted restore to "Marie's previous iPod Touch settings?"
    7. You can guess what happened next. Marie mistakenly pressed Restore.
    8. After she had done Restore, the phone asked her if she wanted to join iCloud and use location services etc. She clicked yes. However, by that time I am pretty sure she'd blanked the content on the iPhone by the mistaken restore from the old Touch.
    8. We now have no photos, videos, contacts or text messages on the iPhone.It has been Restored with the content on what was a more or less blank iPod Touch.
    QUESTION: I think she has replaced all of our content with, basically, nothing. We had many cherished photos and videos on there. Is there ANY way we can get our photos, videos etc back? Marie doesn't think she did a backup before Syncing her iphone.But would the phone have backed up previously, without her knowledge? Given that she had never plugged it into iTunesbefore...
    First time we've used the Community. Marie is utterly distraught at the thought that we've lost tons of videos of our 2 year old daughter.
    Can anyone help?
    Andy and Marie, United Kingdom

    Have you rebooted mac? Then don't, until you checked the temporary directories. If your Aperture library went offline for some reason, Aperture may have written the images to the temporary caches.
    Check these system folders, if you find any iPhone images
    Quit Aperture.
    Open a Terminal window and enter the following two line:
    open $TMPDIR
    This will open a Finder window with cryptically named folders. Dive into them and look for Aperture's Media cache folder. Are there any image files in the folder "com.apple.Aperture"?
    Sometimes Aperture will write to that directory, if it cannot write to the Aperture library.
    Also check the following location:
    open /tmp
    Added: Is there something special about the photos? Are they HDR photos, or taken i burst mode?

  • I run my iTunes via a external hard drive, however it has lost all it's contents and I haven't backed up! What can I do?

    I run my iTunes via a external hard drive, however it has lost all it's contents and I haven't backed up! What can I do?
    My iPad contents probably 75% of my iTunes library, but I'm scared to sync just in case in wipes the entire contents. I know I should of backed up but it was one of them jobs I never got round too (will def do now if my problem is solved)
    Can anyone help with a solution?
    Many thanks
    Cobwebs73

    If all of your media is from iTunes, don't worry about it. You can either transfer everything on your iPad from your iPad to your commputer; and/or you can redownload from iTunes all music and apps, and most of everything else.
    If any of your media is from other sources, that's not so easily recoverable. If it's on your iPad, you can transfer it to your computer via a third-party application such as Senuti. (There are many alternatives to Senuti, some work just as well and are free.) Anything from non-iTunes sources and not on your iPad is completely gone, unless you have CDs or other physical media from which you obtained it stored somewhere.
    At least now you know how important it is to have a backup.

  • I have suddenly lost all content in my emails on my iPad.  Any thoughts anyone?

    I have an original ipad, which has suddenly ( a week ago) lost all content in the emails.  I can see who the email is from and the first couple of lines of content, but when opened the content box is empty.  Nothing has changed in the settings, or at least I haven't changed anything and there are no updates I have missed.
    Any help would be much appreciated
    Briony

    Try turning the account off and on : Settings > Mail, Contacts, Calendars , then tap the account on the right, slide Mail to 'off', exit settings and go back into the Mail app, and then go back to Settings and slide Mail back to 'on'
    If that doesn't fix it then try closing the Mail app via the iPad’s taskbar : from the home screen (i.e. not with the Mail app 'open' on-screen) double-click the home button to bring up the taskbar at the bottom of the screen, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Mail app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
    A third option is a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

  • ICal has lost all events after upgrade to 10.8.3.

    iCal has lost all events and calendars except for birthdays after upgrade to 10.8.3. If I sync to my iPhone, will it wipe them from the phone, or will it get the events from the phone?
    I have Time Machine working, but am unsure how to restore calendars from it.
    PLEASE HELP.   

    Not sure why you think having to re-authorize would indicate an incompatibility or problem with their software unless you meant you have to keep re-authorizing the plugin?
    Some plugins need re-authorization when you change a certain file or files in your system.. or if the file structure itself changes.. or the drive is renamed for example.. It could simply be that IK used a different form of authorization routine to their other plugins or versions of their plugins, with Amplitude 2.... Nothing to do with an incompatibility...or problems.
    Anyhow I am happy you got the matter resolved and yes, random bursts of white noise is a classic sign of a plugin running in demo mode and needing authorization or re-authorisation as I suspected in your case.

  • My Boyfriend has lost all of his contacts on his phone after down loading the new iphone soft wear why would this happen and how can he get them back                          how can you get back your contacts after down loading the new iphone soft wear

    My boyfriend has lost all of his contacts on his phone after downloading the new iphone softwear. why would this happen and how can he get it all back

    You don't have to post the same question at one minute intervals.  Somebody will answer it, but perhaps not in 60 seconds.

  • Upgrading to V4 has lost all of my Bookmarks, I still have the restore files in my profile data but they will not load, I have tried importing the html backup file too but it didn't work either. How can I get them back?

    Upgrading to V4 has lost all of my Bookmarks, I still have the restore files in my profile data but they will not load, I have tried importing the html backup file too but it didn't work either. How can I get them back?

    Ok this is bizzare!
    Thank you for your response, I went throught each and every step without any luck, even got the recovery programme, and painstakingly tried to sift through all that mumbojumbo to find what i needed. finally found the bookmark bit, but it had been fully overwritten :(, so on reading about previous ff versions, found the sqlite thingys, and they were relatively unscathed(partly written over, but saveable apparently TG), saved them to adiff drive, amongst other possibly good folders. Then looked up how to install them, and it said to close FF, and install to profile folder.
    So i tried to close FF, and the original problem from a few days ago, where it asked me if 'i was sure i wanted to close this window as it has X tabs open', popped up again. This is where 'open blank page' selection was set, over 'open previous tabs'. Wanting to save that info on how to sort out these friggin files, I reset the Option to 'open previous tabs', and closed FF. After unsucessfully searching for the profile folder on my laptop, i opened FF intending to search online for where i could find said folder.
    AND BANG, surprise surprise, the FF I had just closed with only tabs open about finding out what the heck to do, had disappeared, and instead my original saved tabs were up, and my bookmarks are there..... I am gobsmacked! what the heck just happened there???
    I have made 3 back up in different folders now, of those friggin bookmarks. I am weary now tho of shutting it all down.... what if its back to the other pages I had with no bookmarks, tomorrow :(

  • Firefox 5 has lost all my chrome tab's and capabilities which came with 4? how do I un install 5 and get back to my version 4?

    firefox 5 has lost all my chrome tab's and capabilities which came with FF4? how do I un install 5 and get back to my version 4 & retain all my bookmarks at least I's also like to retrieve my Chrome capabilities as well?

    Firefox 4 requires at least OS X 10.5 and an Intel Mac. There is a third party version of Firefox 4 that runs on OS X 10.4/10.5 and PPC Macs, for details see http://www.floodgap.com/software/tenfourfox
    If you prefer, you can get the latest version of Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html
    Mozilla are working to prevent Mac users with non-compatible systems from getting the notification about Firefox 4, and also not displaying the "Download Firefox 4" button on http://www.mozilla.com

  • My Contacts File in Applications has lost all name and addresses - how can I retrieve them?

    Out of the blue my Contacts File in Applications has lost all my names and addresses.  Is there any way I can retrieve them?  On my back-up systems they don't appear either.  Panic!
    Lecia

    Hello again
    Alothogh I could not find help on any of the Communities (that I could acyually understand) - I haven't a clue what I have just done but ALL my addresses have now shown up in Contacts.  Wish I knew what I had 'clicked" to achieve this - but as I have been "clicking" just about everything in sight - I am not sure what did the magic trick.
    Maybe, although I have answered my own query, someone could perhaps tell me what may have happened?  I THINK it was something to do with iCloud --- which is something I don't understand AT ALL!
    Cheers,  Lecia
    CHEER

  • HT203167 I lost all content on my laptop and had to revert to original settings - how do I get my music from the Ipod to the computer?

    I lost all content on my laptop and had to revert to original settings - how do I get my music from the Ipod to the computer?

    Empty/corrupt library after upgrade/crash
    Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping.  Note that in iTunes 11 an "empty" library may show your past purchases with links to stream or download them.
    In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
    See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
    When you get it all working make a backup!
    Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS device.
    Would you mind telling me which anti-virus package you use? It may be that it is disturbing iTunes when it tries to write out the fresh database, as it does after almost any activity with your library. I'm noticing more of this type of problem than usual and trying to see if there is any pattern. It may help to prevent a repeat of the problem if you look at the advanced options for your AV package and see if you can find a way to exclude the iTunes folder from any real-time scanning process.
    tt2

  • HT1414 'Restore iPhone in Recovery' iPhone 4 has lost all my music.

    After following the 'Restore iPhone in Recovery mode' instructions and resettiong all setting my iPhone 4 has lost all my music.  It is in ICloud on home Mac desktop but cannot find how to re import it to my phone. Please help.

    Thanks but...umm.. Its on the home Mac all 203 songs, now it says I have just 50???  tries to download, then says that it can't download each song, moves on to next..unable to down load and so on and so forth.them .
    Itunes Library just has a search bar... to buy music.... how do I sync?  Thought that I had... thats why icloud/library had all the songs...

  • I updated to Mountain Lion and Mail has lost all my RSS feeds. Where are they?

    I updated to Mountain Lion and now Mail has lost all my RSS feeds. What happened and where are they?

    -------- "Your RSS data is not lost. You can find it in ~/Library/Mail/V2/RSS folder."
    it's just as good as lost, if there is no way to load the info in that folder into a new reader.
    i followed that path, ~/Library/Mail/V2/RSS, and I have almost 40 rss feeds. that means
    there are nearly 40 folders that I would have to go into, one by one, and extract the pertinent
    information, and import, one by one, into a new reader.
    this is a problem that Apple created. I would have never used the mail.app as a reader
    if I knew Apple was going to do this to us. And it makes you wonder what else Apple is
    going to do to screw us loyal customers over. (why would they discontinue a feature, knowing
    that it would mean lost data and a headache to their customers?)
    does anyone have an automated solution to importing these files into a new reader?

  • I am running iPhoto version 9.6 on a 2012 iMac using OS X Yosemite 10.10.1. One event in iPhoto has lost all photo information, and the photos are viewed very small.

    One event in iPhoto version 9.6 has lost all the original photo information, and views the photos as very small.

    started in 2007 and transferred to my latest Mac in 2012.
    How did you transfer the library to the new Mac?
    How did you upgrade the iPhoto application and library after upgrading to Yosemite?

  • HT4539 My 3g iphone has lost all data when trying to sync with itunes, put icloud for ipad and iphone but didnt allow to sync with computor as not very techy!Thought if messed up it wouldnt effect computor! Now Phone not responding to icloud to collect da

    My iphone has lost all data when trying to sync with my computor.
    I have an pad with most info on, but not keen to sync with that incase that data gets lost!
    I joined icloud but cannot retreive from there as its not accepting my icloud account! Help!
    If I sync phone with ipad is it likely to work safely to retrieve info as both are apple devices?.

    ps when syncing it jumps through steps 1 - 4 real fast, i seem to remeber iphone showing the number of tracks transferring and names, but i see nothing? then it sits on 5 saying "waiting for changes to be applied"

  • Blackberry Playbook has lost all its Wi-Fi connection​s

    My 2011 Playbook has lost all it's Wi-Fi connections.  I have tried reconnecting at home and at work and no luck.  I was advised to do a reset/security wipe which I did and now I can't even get past trying to set up a Wi-Fi connection.  Any solutions or is it the bin for the Playbook?

    I'm hoping that you don't have a hardware issue with the wifi card in the tablet.
    I referenced http://supportforums.blackberry.com/t5/BlackBerry-​PlayBook/How-to-Set-Up-Playbook-without-WiFi/td-p/​...
    You have to connect to a wifi network in order to get setup.  I don't think you can skip it.
    Also referenced http://supportforums.blackberry.com/t5/BlackBerry-​PlayBook/Setting-up-new-playbook-without-wi-fi-con​...
    Please click the Thumbs Up icon if this comment has helped you!
    If your issue is resolved, please click the solution button on the resolution!
    Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!

Maybe you are looking for