We are a two iPhone family, both on the same service provider. My wires iPhone is unable to connect to the home network where as mine is! In the settings her phone has no details for the IP address etc where as mine does! I cannot even enter the details.

We are a two iPhone family, both on the same service provider. My wires iPhone is unable to connect to the home network where as mine is! In the settings her phone has no details for the IP address etc where as mine does! I cannot even enter the details manually.
I have done resets on off and nothing? HELP!

What is that and how. I have 3 airports all configured identically and connected to one router via ethernet!
A power cycle is powering down for ~ 1 minute and powering back up.

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My software update screen has been frozen for weeks now and I can't update any software or even close the automatic update screen

My software update screen has been frozen for weeks now and I can't update any software or even close the automatic update screen. It says searching for updates and I can't cancel or do anything. Any help is greatly appreciated.

You cannot update iPhone 4 to IOS 8.1.2, the highest you can update is IOS 7.1.2.
Unless you've iPhone 4S (looks similar to iPhone 4)

TS1630 Hi have a problem with the speaker on my iPhone 4S. I can hear people during calls but phone has no sound for media or ringtones etc. any ideas?

HI
I Am having a problem with the sound/speaker on my iPhone 4S. Have no sound for media services ie iTunes but I can hear people when they ring me. Any ideas?
thanks

If you have a docking station try putting it on there. I lost my sounds, docked it and they came back immediately.

HT201077 My wife and I BOTH want to contribute to the same "family" photostream album. We both have our own iPhones. Is there a for both of us to contribute to the same album from our respective iPhones that we can then share with everyone?

My wife and I BOTH want to contribute to the same “family" photostream album. We both have our own iPhones. Is there a for both of us to contribute to the same album from our respective iPhones that we can then share with everyone?

Your question is almost too much a personal one, begging the question "do we (husband and wife) feel comfy sharing one account on the Mac" maybe thats why nobody answered you.
It doesnt complicate anything, but it adds steps for switching accounts on the Mac/ purchases etc. of course
since your question is mostly personal, ..I wont answer THAT part of it, but creating a new account is easy.....messing with switching back and forth is also a personal preference 'issue' as well. I prefer to keep things simple, but...........you and yours, I dont know.......
http://support.apple.com/kb/PH11468

My contacts disappeared for no apparent reason. However, all of my contacts (updated even to the last bit) in my Macbook Air are still there. How do bring my contacts back to my phone?

My contacts disappeared for no apparent reason. However, all of my contacts (updated even to the last bit) in my Macbook Air are still there. How do bring my contacts back to my phone?

Hi perriejunn!
They might actually be the same Apple ID. When you have an email and use it to log into iCloud it will create an iCloud alias for you. I have an @live.no appleID, which also has an @iCloud.com alias that are otherwise identical.
If you log into applied.apple.com with the @gmail.com account you should see the @iCloud.com as an "alternate" email address.
You might also have created a new iCloud account/Apple ID when you used iCloud the first time. Then this @iCloud.com will not be connected to you @gmail.com address or any other mail addresses. You can then log out of that Apple ID at Settings>iCloud and log in with this @gmail.com Apple ID and sync contacts.

HT204053 in my iphone settings, my phone has not allowed me to change the apple id account i want to use for icloud

in my iphone settings, my phone has not allowed me to change the apple id account i want to use for icloud
im using another id for my purchases, which was the same one set for icloud, but i wasnt using icloud, now i made a new id, and want to set it for icloud, but its not offering me the chance to change it in icloud settings

Welcome to the Apple Community Rozie.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")

TS3694 my phone has switched off for the second time this week, however when connecting to itunes the restore process wont complete. the error is 2006 however i have tried a number of USB cords, and none seem to be working.

my phone has switched off for the second time this week, however when connecting to itunes the restore process wont complete. the error is 2006 however i have tried a number of USB cords, and none seem to be working.
I am in the noerthern [parts of australia and accessing an apple store is not possiable for another month. this is my only soucrce or telecommunication. please help

This is what it says about error 2006
Error 2000-2009 (2001, 2002, 2005, 2006, 2009, and so on)
If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604 above. If the issue persists, it may be related to conflicting security software. If the errors persist on another computer and known-good USB cable, the device may need service.

Sound on my phone has gone so when someone calls me they can hear me but i cant hear them.The ticks cant be heard when you press the keyboard. I've checked the settings and they are ok. can still hear music thru headphones but not without. Any help pls.

sound on my phone has gone so when someone calls me they can hear me but i cant hear them.The ticks cant be heard when you press the keyboard. I've checked the settings and they are ok. can still hear music thru headphones but not without. Any help pls.

Hey shahbazfromgbr,
Thanks for the question, and welcome to Apple Support Communities.
I understand you are having issues with sound output on your iPhone 4S. For troubleshooting steps, the following article provides the best information:
iPhone: Can't hear through the receiver or speakers
http://support.apple.com/kb/TS1630
1. Verify that there is nothing plugged in to the headset jack, including headsets, headphones, or adapters.
2. Make sure the Ring/Silent switch is not switched to silent.
3. While on the Home screen, adjust the volume buttons. If you see the icon below, indicating that headphones are attached, there may be debris or an object lodged in the headset jack:
4. Check the headset jack. If there is an object lodged in the headset jack that is not easily removed, have the iPhone serviced to remove object.
5. For Original iPhone: If there is light debris, such as lint, in the headset jack, try connecting a pair of headphones to the headset jack and then remove the headphones. Repeat this several times to remove the debris.
6. If you have installed a protective film on the display, either ensure that the receiver is not covered or remove the film completely.
7. Check the receiver mesh (which is on the top front of the device, above the display). If it appears blocked, use a clean, small, dry, soft-bristled brush to carefully and gently brush away any debris.
8. If you have paired with a Bluetooth headset that is nearby, either use the headset or turn Bluetooth off (choose Settings > General > Bluetooth).
9. Restart the iPhone.
10. If restarting the iPhone doesn't resolve the issue, try restoring the device.
11. If the issue persists, go to the Service Answer Center - iPhone for information on service.
Thanks,
Matt M.

My iphone 5 randomly shut off and when I plugged it into my laptop, it says it is in recovery mode. however, i keep getting error 9 when it's attempting to restore. my phone has been off for 24 hours now and i can't get it to successfully restore

my iphone 5 randomly shut off and when I plugged it into my laptop, it says it is in recovery mode. however, i keep getting error 9 when it's attempting to restore. my phone has been off for 24 hours now and i can't get it to successfully restore

Hey p0507!
Here is an article that addresses your error message, and can help you troubleshoot this issue:
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
Configure your security software
Check your security software and settings, which can block ports and prevent connection to Apple servers during update and restore.
Common errors: 2, 4, 6, 9, 1000, 1611, 9006, 9807, 9844. Sometimes as a result of this issue, a device might stop responding during the restore process.
Thanks for using the Apple Support Communities!
Cheers,
Braden

I just tried updating my iPhone 5 to the new iOS7 and it keeps saying the activation server can not be reached...My phone has been down for almost an hour now. Can anyone help? thank you

I just tried updating my iPhone 5 to the new iOS7 and it keeps saying the activation server can not be reached...My phone has been down for almost an hour now. Can anyone help? thank you

Too many people are flooding Apple's servers, everyone is having this issue, try every so often, or wait until tomorrow.

I am using Iphone 5. Since the last 3 weeks the phones has been acting weird. on dialling a call it get hung on disconnecting it stays on the call ending screen only. this happens for atleast 5 to 7 minutes and then it gets to normal

I am using Iphone 5. SInce the last 3 weeks the phones has been acting weird. on dialling a call it get hung on disconnecting it stays on the call ending screen only. this happens for atleast 5 to 7 minutes and then it gets to normal or the other way is to turn the device off and then turn it on. the phones also running slow and therefore at times becomes very cumbersome. a few of my friends have also been having the same problems.
I have taken the phone to the service outles but the best they did was to reboot the phone it works fine for a day or two but again the same issue.
Can anyone share any info on it?

I'm glad to hear that they replaced your phone. Any experience I have had with Apple customer service and/or Genius bar has been extremely positive. While I have had positive outcomes from trouble with other phones in the past, they are not as quick and friendly. I had a Motorola phone and a Samsung phone go bad several years ago and warranty work through AT&T required that I wait for a replacement unit and then mail back the original unit to keep from being charged for the device. This usually meant almost a week without a phone. Nice to walk into Apple and walk out with a replacement device. Enjoy your phone.

HT5624 my apple id account has been disabled for security reasons. I have re-set my password numerous times but the system still will NOT let me sign in. It continues to say your account has been disabled.

my apple id account has been disabled for security reasons. I have re-set my password numerous times but the system still will NOT let me sign in. It continues to say your account has been disabled.

CALL
1-800-MY-APPLE (1-800-692-7753) let them know and they will helo you enable the account. even if you change the password 50 times the account will stay disable till you call them
good luck

I have the iPhone 4, recently installed ios6 now my phone constantly turns itself off, keeps freezing and then 2 or 3 times in the space of 24hrs it has to be restored to factory settings. This has gone on for over a week.

I have the iPhone 4, recently installed ios6 now my phone constantly turns itself off, keeps freezing and then 2 or 3 times in the space of 24hrs it has to be restored to factory settings. This has gone on for over a week.

If all basic troubleshooting has been tried and a restore as new does not resolve, take it to Apple for evalation and possible replacement.

Hello. I have an old G4 Tower at 10.4.11. The password for Keychain has been lost. How can I generate a new password for Keychain? Every time I use Safari it want me to enter the password. Any suggestions? Thank you

Hello. I have an old G4 Tower at 10.4.11. The password for Keychain has been lost. How can I generate a new password for Keychain? Every time I use Safari it wants me to enter the keychain password. Any suggestions? Thank you

See if this helps...
Open Keychain Access in Utilities, use Keychain First Aid under the Keychain Menu item, then either check the Password under that item, change it, or delete it and start over.
Keychain Access asks for keychain "login" after changing login password...
http://support.apple.com/kb/HT1631
Resetting your keychain in Mac OS X...
If Keychain First Aid finds an issue that it cannot repair, or if you do not know your keychain password, you may need to reset your keychain.
http://support.apple.com/kb/TS1544

Under settings my phone has my apple id logged in, when I go to update on the app store it asks for a friends apple id, how do i fix this?

Under settings my phone has my apple id logged in, when I go to update on the app store it asks for a friends apple id, how do i fix this?

The app must have been purchased using your friends account. This means that the app belongs to your friend.
You need to buy your own copy.

We are a two iPhone family, both on the same service provider. My wires iPhone is unable to connect to the home network where as mine is! In the settings her phone has no details for the IP address etc where as mine does! I cannot even enter the details.

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