We are at a loss when it is asking for a password, we have tried a number of them to no avail.

We are at a loss when it is asking for a password, we have tired a number of them would it behoove us to reset?

From iTunes, select the iPad and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad.

Similar Messages

  • When I try to reset my iPad mini it keeps asking for  a passcode! have tried restoring, connecting to iTunes and looked for the 'set up as new iPad' notification, but nothing is working? can anyone help please?

    I know my passcode is correct but when I try to reset my iPad mini it keeps asking for  a passcode! have tried restoring, connecting to iTunes and looked for the 'set up as new iPad' notification, but nothing is working? can anyone help please?

    If the iPad was running iOS 7,  iCloud: Find My iPhone Activation Lock in iOS 7
    http://support.apple.com/kb/HT5818
    How can I unlock my iPad if I forgot the passcode?
    http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • HT201270 i have just updated my old 3GS and now when i am on restore the window is comming up and asking for a password. i have not set up a password for restore, please help how i can restore my date???

    i have just updated my old 3GS and now when i am on restore the window is comming up and asking for a password. i have not set up a password for restore, please help how i can restore my date???

    capriz wrote:
    i have just updated my old 3GS ...
    To what... iOS 7 is Not supported on the 3 GS

  • Hey, I'm trying to install Adobe Flash on my Macbook Air. At a certain point it asks for my password but it doesn't take it. So I cannot continue installment. I have reset my password already. Still the same problem. How can I continue to install when it

    Hey, I'm trying to install Adobe Flash on my Macbook Air. At a certain point it asks for my password but it doesn't take it. So I cannot continue installment. I have reset my password already. Still the same problem. How can I continue to install when it keeps asking for a password it doesn't recognize over and over again? How many times do I have to reset it then? Advice please

    You have to provide your computer's administrator password in order to install Flash Player.

  • What do I do when logic is asking for a serial number

    What do I do when logic is asking for a serial number

    Where is the serial number? Is it on the actual "apple care protection plan".

  • Hi! Since I installed Mavericks, all the messages in mail I receive are marked as read, when they're not! Can anyone explain to me how to make them appear as not read, so I notice them? Thank's

    Hi! Since I installed Mavericks, all the messages in mail I receive are marked as read, when they're not! Can anyone explain to me how to make them appear as not read, so I notice them? Thank's

    I don't know if it will work, but try rebuilding the mailbox. This can take awhile if you have a lot of mail.
    Rebuild mailbox

  • HT4623 I updated my ipad but had to skip the update to the icloud because it was not finished within 2 hours. The ipad worked fine then, but I turned it off.  When I tried to turn it on again, it kept asking for the password over and over.  What do I do n

    I updated my ipad but had to skip the update to the icloud because it was not finished within 2 hours. The ipad worked fine then, but I turned it off.  When I tried to turn it on again, it kept asking for the password over and over.  What do I do now?

    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • HT4623 I installed iOS 7 last night and when I started the i-pad this morning, it ask for a password. I did not set a password and now my i-Pad is disabled and I can't use it, can you help?

    I up loaded iOS7 last night and when I opened my iPad this morning, I was ask for a password. The problem is, I did not set a password and when I used the 4 digits I would normally use, the i-Pad disabled and I cannot get it open. Can anyone help?

    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • I have a new email address which I have had verified, but when I try to update an app it asks for my password with the old email address and always comes back telling me it is an incorrect password.

    I Have a new email address which I have entered into settings and it has been verified. I no longer have the old email address. When I try to update an app, it comes up with my old email address and asks for my password. It always comes back with a message that the password is incorrect. What do I do to fix this?

    Hi Vivian Zollman,
    Welcome to the Support Communities!
    I'm not sure if you are referring to your Apple ID or just your email account in the Mail app.  So, I've included all of the articles that may be relevant for you.
    iOS: Setting up an email account
    http://support.apple.com/kb/ht4810
    If you already have an email account set up and you want to modify its settings, tap Settings > Mail, Contacts, Calendars, tap the name of your account, and then your email address. Then tap any information you want to adjust.
    iOS: Changing the signed-in iTunes Store Apple ID account
    http://support.apple.com/kb/HT1311
    iCloud: View or change your iCloud payment information
    http://support.apple.com/kb/PH2616
    Cheers,
    - Judy

  • I changed my Apple ID (other email address and password) and now I can not login to my account in the iPhone iCloud. When I open the tab iCloud displayed my old Apple ID (it was in the iCloud) and asks for a password, but neither the old nor the new passw

    I changed my Apple ID (other email address and password) and now I can not login to my account in the iPhone iCloud. When I open the tab iCloud displayed my old Apple ID (it was in the iCloud) and asks for a password, but neither the old nor the new password does not match. What to do?

    If you want to change your iCloud ID or password on your phone go to Settings>iCloud and tap Delete Account, then sign back in with your updated information.  Note: this only deletes the account and any synced data from your phone, not from iCloud.  Provided you are signing back into the same account and not changing accounts it will be synced back to your device when you sign back in.

  • When updating to IOS5 restore did not complete and now it is asking for a password to carry on restoring back up and I can't remember password! Would appreciate any help?

    Whilst updating to IOS5 on my iphone 4 it was interrupted whilst restoring the contents of my iphone!!!  Now when I try and restore it asks for a password to unlock my iphone backups - I have tried several but it states password is incorrect and accordingly I cannot restore backups and have lost loads of important information!!
    I would really appreciate your suggestions on what to do.
    Many thanks

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased. Some glitch occured and you have to restore/erse the iPod. Y will have to restore from an existing backup if y ohave one.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • Mac Mail no longer asks for a password when opening gmail

    Hello all,
    When I try and open my email account the password box no longer pops up.Don't know what happened.I use gmail and it always worked fine.Can anyone help me with this?Thank you very much.All reponses are apreciated.

    In Mail Preferences, Accounts item: I tried to delete the password (but that did not save). I got this idea from some Mail Help item that I cannot seem to find again. I cannot recall how I did it in Snow Leopard, but I had it set to ask for a password that was used solely for Mail. It would not download anything until I entered that password. Note: I am not on a network; just the single user of the MacPro. Thank you for any guidance you might be able to offer.

  • Asking for my password when I try and delete a file

    I have a few files that I can't seem to delete without the computer asking for my password. When I try and delete them, it shows this message:
    Authenticate
    Finder requires that you type your password
    Then the window has fields for my name and password. Under the Details arrow it says this:
    Requested right: com.apple.desktopservices
    Application: /System/Library/CoreServices/Finder.app
    I'm not happy with having to provide my password just to delete a file. And not all files produce this result. Why does it do this?
    Cheers,
    Tina

    Select the folder containing the file in the Finder and choose Get Info from the File menu; if the file is on the desktop, click on the desktop so that no icon is selected. Under Ownership & Permissions, change the settings so you have Read & Write access to the folder. This should not be done in system-level folders.
    You will be asked to enter your password when you try to delete the file in the following circumstances:
    1. If the folder you're deleting the file from is set not to allow you write access. This is the most common case.
    2. If the folder containing the file has the Locked checkbox set. This cannot be turned on or off in the Finder in versions of Mac OS X older than 10.4. If this was the case, you would be told that you didn't have permission to delete the file even after entering your password.
    3. If the enclosing folder has the sticky bit set and neither the file nor the enclosing folder are owned by your account. No item in your home folder should have the sticky bit set, but other parts of the hard disk(such as /Users/Shared/ and the hard disk itself) do.
    (11194)

  • I am unable to connect my ipad to the internet via wifi, when asked for my password I get message "unable toI ge join network" however my laptop is able to access the internet using similar procedures and in the same physical location.?

    I am unable to connect my IPad to the internet via WiFi, when asked for a password then attempt to join I get the messag "unable to join the network" however  if I use my laptop in  the same physical locationand using similar procedures I am able to conect.?

    What router are you using? make/model/version
    What security type are you using? If it is WEP then symbolic (non hex) keys may be converted to hex in different ways by different operating systems. Is your laptop a Windows PC?
    If you are using WEP then drop it and move to WPA2. WEP has been deprecated by the WiFi alliance since 2004 as insecure (it can be hacked in seconds).

  • I am unable to connect to my WIFI.It keeps asking for a password and when i enter the password it says that is unable to connect or i have entered an incorrect password

    I am not able to connect to my Wifi. It keeps asking for a password and when i enter the password it either says Unable To Connect or Incorrect Password.
    This occurred only after installing a new Wifi router from Qtel (service provider). any assisyance is greatly appreciated.

    You should call Qtel technical support and ask for help.
    Where did you get the password that you are trying? What does it look like? (Length, type of characters)
    Do you know what type of security is being used? WEP, WPA, WPA2

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