"We are experiencing problems" - money paid, Creative Cloud app cannot be downloaded to use Photoshop. I want to cancel my membership.

I just have signed a contract @ $9.99 a month for Photoshop CC
and Lightroom. Adobe website did not let me download anything,
citing "We are experiencing problems, try again later". Needless to
say, I tried to find a way to retrieve the contract I just have signed,
and, of course, had no success. The whole thing became a big pain.
What I want now is this: cancel the contract and forget the name
"Adobe" for the rest of my life. This is not a way to treat (cheat)
customers.

Contact Adobe sales this is a user forum we do not work for Adobe. 

Similar Messages

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    CloudiAudi what error message is preventing the use of the CC Cleaner Tool? 
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    @tidepoolfilms - Are you still experiencing the blank page? If so please email me [email protected] with:
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    A chat session where an agent may remotely look inside your computer may help
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  • Literally Just installed the Creative Cloud app...downloaded one app, Photoshop,...

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    Description
    Faulting Application Path:    C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe
    Problem signature
    Problem Event Name:    BEX64
    Application Name:    Photoshop.exe
    Application Version:    15.2.2.310
    Application Timestamp:    5480338c
    Fault Module Name:    amdocl64.dll
    Fault Module Version:    2.4.650.9
    Fault Module Timestamp:    4e0a9cb0
    Exception Offset:    00000000003a6f7c
    Exception Code:    c0000417
    Exception Data:    0000000000000000
    OS Version:    6.1.7601.2.1.0.768.3
    Locale ID:    1033
    Additional Information 1:    c547
    Additional Information 2:    c547d3e81c0e23a196200563a1d41f0f
    Additional Information 3:    ed43
    Additional Information 4:    ed4375045034d56ba4b114aedb226813

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    Tklem are you on a managed network?  If not then I would recommend reviewing Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html.

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    Sign in, activation, or connection errors | CS5.5 and later
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