We are getting a pop up that says we need to install flash player plug in. we tried everything, nothing works

we can't play any games. it says we need to install additional plug in, for flash player. when we attempt to install, it says we already have the newest version installed. but nothing works. can not find the install anywhere. we had a computer person working on it and she could not figure it out. she tried everything. Do we need to uninstall firefox and reinstall it?

Could you review your plugins list and see which (if any) Adobe/Shockwave plugins you have now:
orange Firefox button (or Tools menu) > Add-ons > Plugins category
When you go to the following download page and choose "Flash Player 11 for Other browsers" and download the installer, what is the actual name of the file that gets saved?
http://get.adobe.com/flashplayer/otherversions/
Mine's called "install_flashplayer11x32_mssd_aih.exe"
Occasionally software installs are not completed until you restart Windows. You might want to try that at some point if you haven't already.
Adobe has a cleanup tool described in this article where you can scrub out all Flash versions and start again. [[Flash Plugin - Keep it up to date and troubleshoot problems]]
I do not recommend uninstalling Firefox.
You can refresh your Firefox installation or update to Firefox 20 by running the Firefox installer. You do not need to remove the old version first. You can get that download here:
https://www.mozilla.org/en-US/firefox/fx/#desktop

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Ive migrated my apps from an old mac to my new mac. When i try to open my CS5 programs it get a pop up that says i need to install the legacy java SE 6. Ive done that and it still does not open?

Ive migrated my apps from an old mac to my new mac. When i try to open my CS5 programs it get a pop up that says i need to install the legacy java SE 6. Ive done that and it still does not open?

I'm having a similar problem...but mine results from an OS upgrade from 10.6.4 to 10.8.5.
Where did you access a clean copy of Java SE 6? The link at adobe for archicval plug-ins is a dead download (and it doesn't appear to contain Java SE 6.).
Jerry

SAYS I NEED TO INSTALL FLASH PLAYER BUT WONT DOWNLOAD

SAYS I NEED TO INSTALL FLASH PLAYER. I'M RUNNING 8-64 BIT AND FLASH PLAYER IS INSTALLED WITH THIS,
SAYS FLASH PLAYER IS DISABLED, BUT CHECKED AND IS ENABLED.
NEW FLASH PLAYER WILL NOT DOWNLOAD.
HELP ANYONE!!!

Please check this,
http://helpx.adobe.com/flash-player/kb/flash-player-issues-windows-8.html

If Facebook games say you need to install flash player but my phone service says it can't download f

My Facebook games say that I need to install flash player in order to play the games, but my windows phone says it doesn't support flash player

You need to check with Window to see what alternative they have for Windows phone to use in place of Flash Player.

I cannot watch Directtv on my computer. I run XP and have mozilla ver 32. Says i need to install flash which I download and open then nothing happens...blank b

When attempting to watch Direct tv on my computer (runs XP) i needed to9 download a program from Direct TV which then tells me that I need to install Adobe Flash and provides a link. I get a message stating that I cannot install and refers to Internet Explorer. I then went to the Adobe website and proceeded to download flash which I did. When I clicked on the file a box came up which states install Flash but the box is empty and nothing happens. Pls help

Hello,
I notice in your system details that you have an outdated version of the Flash plugin for Firefox. In Firefox, can you try going to the following link and updating as appropriate:
* https://www.mozilla.org/en-US/plugincheck/
Alternatively you can go here and select Windows 7/Vista/XP/2008/2003 and Flash for Other Browsers (and deselect McAfee if you do not want that bundled in your Flash):
* https://get.adobe.com/flashplayer/otherversions/
If you download Flash in Internet Explorer and not select the correct options, it might download the installer for Internet Explorer as opposed to for Firefox.

I keep getting a pop up that says I need to update, but when I click on the button it simply continues to load saying, "conecting to the update server" What is the deal?

There is also a "Hide" button at the bottom, but if I click that the window disappears. I have tried leaving it open, but nothing happens.

had a lot of trouble with this too. I had tried everything, from the internet time zone changing, restarting computers, physical time zone changing, firewalls, all that, and nothing worked.
but i just tried this and it worked.
1. in iTunes, go to Store, then go to authorize computer
2. sign in with your AppleID, and authorize your computer to purchase iTunes stuff.
that's it.
I scoured the internet and found nothing that said that had that as a solution.
hope it helps

I keep getting a pop up that says I need to update firefox yet when I click to download, it just continues to search for the website to get update download. I have a MacBookPro. Can ya help me get the update?

In other words, the update never begins. Is there another way to go about updating my Firefox browser?

Try the alternate and easiest way from downloading
* getfirefox.com

I just got my mac air and i'm trying to do homeworl, but it's saying I need the adobe flash player plug in...I went to the website it took me to and downloaded it but no good. still can't do the hw. any ideas??

I'm new to having a mac so if anyone could help me out that'd be great. Is there anything different with plug ins for the internet when it comes to mac? so confused

If you have already downloaded it, have you installed it yet? I know the most recent Flash plug-in isn't optimized for Chrome, but Safari works just fine with it. There should be an arrow pointing down in your upper right hand corner of the screen. If you tap on that, it will list your downloads. Tap on the Flash download and you should be able to follow the prompts to install the plug-in.

Why do I sometimes get a pop up that says I cannot get mail because my user name or password are incorrect. But they are correct.

Sometimes when I am not at home and I Am trying to get my email I get a pop up that says "cannot get mail because user I'd or password is incorrect". But they are entered correctly.

My Gmail account did the same to me, I had just downloaded pictures from my camera memory card and thought it had something to do with it. My son said his Gmail has done this to him off and on for three years. He said he just leaves it and comes back a hour or more later and it works fine. I tried to change my password and got my whole Gmail account snarled up in a big fur ball!! It took two weeks to get it all straightened out. I will try leaving it alone next time or just start a new account. Good Luck

I'm a MAC beginner; embarrassed to ask: Although Word, Pages,Key note show in my app list, they won't open. With Word, I get a pop-up that says it won't open, and then has numerals 1712. Just downloaded Flip Player 2 days ago..what should I do pls??

I'm a MAC beginner; embarrassed to ask: Although Word, Pages,Key note show in my app list, they won't open. With Word, I get a pop-up that says it won't open, and then has numerals 1712. Just downloaded Flip Player 2 days ago..what should I do pls??

It is possible the versions you have are not compatible with your new Mac. Could you please tell us the following:
1. What OS are you running.
To get this info, click on the Apple on the top left, then select About This Mac. The OS X version is there.
2. What are the versions of the apps that are giving you problems?
To get this info, double click on the hard drive icon and open the Applications folder. Select an application and right click on it. Then select Get Info. The version number is there.
Version number:
Not sure I understand your reference to Flip Player - this is not related to the "won't open" problem, is it?

How do you open a Numbers file sent from another Mac user with same operating system, i get a pop up that says I'm missing an index.hml file??? HELP PLEASE

how do you open a Numbers file sent from another Mac user with same operating system, i get a pop up that says I'm missing an index.hml file??? HELP PLEASE

The operating system may be the same but the Numbers applications are likely different. You need to get the apps in sync. Unfortunately, the Numbers (and Pages as well) saga is pretty confusing (and frustrating). Here's some info from the iWork resident version expert (PeterBreis0807):
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5.2 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Older versions of Pages 5 can not open files from later versions of Pages 5.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Anything that is saved to iCloud and opened in a newer version of Pages is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Apple has removed almost 100 features from Pages 5 and added many bugs.

When I try to get on the internet thru safari at home, on my network, I get a pop up that says Safari cannot open the page because it is not connected to the Internet. How can this be and how do I fix it?

when I try to get on the internet thru safari at home, on my network, I get a pop up that says Safari cannot open the page because it is not connected to the Internet. How can this be and how do I fix it?

Does the iPod connect to other networks?
Do other device connect?
Did the iPod connect to this network before?
Try:
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>GeneralReset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup
- Restore to factory settings/new iPod.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

TS4036 I recently got the new iPhone 5c I used icloud to back everything up from my 4s to my new 5c. Now, I keep getting a pop up that says Continue Restoring? (This iPhone has not been backed uprecently because it has not finished being restored. Would

I recently got the new iPhone 5c I used icloud to back everything up from my 4s to my new 5c. Now, I keep getting a pop up that says Continue Restoring? (This iPhone has not been backed uprecently because it has not finished being restored. Would you like to finish downloading any remaining purchases and media before backing up, or delete them along with any app date?)
I seleted to finish downloading because I didn't want to lose anything. It still will not finish downloading and I have tried this several times.
What do I need to do to that I can get my iphone to back up and so that I can install the new iOS?

Hello there, Brandifoote24.
The following Knowledge Base article offers up an explanation of what you're error signifies:
iCloud: Understanding Backup alert messages
http://support.apple.com/kb/TS4576
"This iPhone has not been backed up recently because it has not finished being restored. Would you like to finish downloading any remaining purchases and media before backing up, or delete them along with any app data?"
This message is displayed if your iOS device has been trying to complete a restore for more than three days. This can occur if your restore has been interrupted due to network connectivity issues or some other problem occurs.
Being that this is the case, you would want to go back to the article it seems you were referred to us from and try to restore from your icloud backup again:
iCloud: Troubleshooting restoring an iCloud backup
http://support.apple.com/kb/TS4036
How do I restore an iCloud backup if my device is already set up for use?
You'll need to erase all data and settings from your device, so first confirm that you have an iCloud backup to restore:
Go to Settings > iCloud > Storage & Backup > Manage Storage, then tap the name of your device to view a list of iCloud backups.
Check the date of the backup you want to restore, because you'll be restoring only what iCloud backed up on that date.
After confirming that an iCloud backup is available, follow these steps:
Connect your device to a power source and make sure that it is connected to the Internet via Wi-Fi.
Follow the instructions for restoring your iOS device from an iCloud backup, which include making sure that your device is using the latest version of iOS.
If the issue persists, then I would troubleshoot Wi-Fi using the following article:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

When i plug my itouch into my computeri get a pop-up that says "this ipod cannot be used because the apple mobile device service is not started." and when i plug it it my itouch name does not come up on my itunes, how do i start it and fix this?

When I plug my iPod Touch 4g into my computer I get a pop-up that says "This iPod cannot be used because the Apple Mobile Device service is not started." And when I plug in my iTouch the name of the iTouch does not come up on my iTunes. How do I start the Apple Mobile Device? How do I fix this?

I'd start with the following document with that one:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

TS1717 All of a sudden I keep getting a pop up that says this song can't be played because Itunes can't find the file...Over 11,000 songs can't be played...Please help..thanks

All of a sudden I keep getting a pop up that says this song can't be played because I tunes cannot find the file...Over 11,000 songs can't be played ....I really don't want to transfer all the songs over again...Please help...Thanks

Someone please reply cuz I have the same problem. Help Thanks.

We are getting a pop up that says we need to install flash player plug in. we tried everything, nothing works

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