We are new IPad users and can't access games. The message is invalid address

We are new users trying to access games. We are getting an error about an invalid address or no address or something similar. Can someone tell us how to get into the games.

You can't access what games?  Where can you not access these games. Where are you seeing this error message?  What exactly does it say?
We aren't mind readers here so until you actually provide some specifics as to exactly what you're talking about, nobody could even begin to offer a suggestion.

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    <Edited by Host>

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