We are unable to connect to the content you've requested (message when I try to view a DVD)

"we are unable to connect to the content you've requested."  I'm trying to view a DVD, but I'm getting this message on both my iMac and my MacBookAir.  There are two DVD's and I'm getting the same message using either DVD on both computers.  I was sent a Flash drive w/ the same video, but I am getting the same message again.  One of the DVD's was a replacement, because I thought it was a DVD problem, but now I think it's a computer problem,  but I have no idea what to do.  It must be a setting, but I know nothing about hardware.  If there is a solutiion, I need a step by step answer that I can print out and follow.

My apps are updating OK. This may be an iTunes/App Store server issue, but you can try restarting the iPad and see if that helps. You can also try quitting the app store, restart and try again,
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
In order to quit or close apps - Go to the home screen first by tapping the home button. Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the apps. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.

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