We are unable to continue with your activation at this time
Hi, I'm getting the error message in iTunes:
We are unable to continue with your activation at this time. Please try again later, or contact customer care.
I have phoned 3 and they said that the apple servers are down and I'll 95% be able to activate it soon. After reading some posts on here I don't quite believe that will be the case. Who has honestly solved this problem and how? My phones just a dead brick at the moment.
Also the signal bar in the top left corner is none existant and just says searching. I want to know if it's meant to not find the network until after activation? Or should it already be finding it?
Thanks
I know its been a while since this question was posted, but i've just had the same message and it took me ages to work out how to resolve it - and I didn't see the solution on any other post so i thought i'd share mine. This may not resolve everyone's problem, and there is a post from jhidrowoh that gives other solutions, but my solution turns out to be simple.
I simply hadnt put the sim card in the phone. i suspect that the same problem may happen if the phone has no signal. once i put a valid sim card in the phone, the itunes activation screen came up.
i presume they do this to ensure the phones are tied to a particular network?
Anyway, I'm now a happy bunny on Xmas day!
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Then later on within the same day it after turning my phone on and putting it on charge it comes to the screen stating to connect to iTunes/emergency calls only/no service so I connect it iTunes and it says we are unavailable to continue with your activation at this time. Please try again later, or contact customer care.
HELP!the same problem but i used it already for 3 years my iphone 4, when i update to ios 6.1.3 version, now is failure like said.
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Hmm, well... iTunes trys to activate your iPod using the Apple server to make sure you have bought it legit.
Two things come into my mind:
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That's just my cents, maybe anyone else has an idea. -
need help with my iphone 4 i try to update last five days but after updating to 6.1.2 it says that
We're sorry, we are unable to continue with your activation at this time. Please try again later, or cIf the iPhone was hacked and unlocked via unofficial means, it has become locked again. Insert original SIM in the phone to activate with iTunes.
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when i try to activate itunes on my iphone it continues to say "We're sorry, we are unable to continue with your activation at this time." and now my phone has stuck. what happened?
Hello mzpartia,
I found an article from Apple that specifically outlines how to try and troubleshoot this issue. It's called iPhone: Troubleshooting activation issues found here: http://support.apple.com/kb/ts3424.
Resolution
Perform the following steps if you receive one of the messages above:
Restart the iPhone.
Try another means of reaching the activation server and attempt to activate.
Try connecting to Wi-Fi if you're unable to activate using a cellular data connection.
Try connecting to iTunes if you're unable to activate using Wi-Fi.
Restore the iPhone.
If you receive an alert message when you attempt to activate your iPhone, try to place the iPhone in recovery mode and perform a restore. If you're still unable to complete the setup assistant due to an activation error, contact Applefor assistance.
Take care,
Sterling -
I can't sync music to my iphone. It just says "We're sorry, we are unable to continue with your activation at this time."
I am in exactly the same problem here as this person. Exactly the same problem.
No, it was not jailbroken. And now because it's in this loop, there's no ability to restore and such on itunes as the only option now is ever 'eject'. -
I have ipad 2
Win I tray to upgrade to iso6 it gave me this massage after finish
we're sorry we are unable to continue with your activation ay this time
customer care
so what I can doIf you don't know exactly where it came from, then odds are you have a hacked, gray market phone.
Call AppleCare and give them the serial number. They should be able to tell you if it's carrier locked in their database. If it is, the only hope of it ever working again would be to get the original carrier to authorize unlocking it. If they won't, it's a brick. Even if they do, there's a chance it may never activate properly again because of the hack. -
Now update ios 6.1 through itunes, but it is not activating
We're sorry, we are unable to continue with your activation at this time.This frequently occurs when the phone has been hacked or jailbroken. Was your phone jailbroken before trying to update? If so you'll have to go elsewhere for assistance because the terms of Use for this forum prohibit discussing support for jailbroken phones.
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HT1414 error: *we are unable to continue with your activation at this time*
is there anyone can help me how activate my iphone 3gs when i have tried to update it from IOS 4.1 to IOS 6 , but now there is just an activation form on my iphone screen that i need to connect to WIFi to be able to activate it or connect to I TUNES. i don't have any access to WiFi and when i connect my Iphone to ITunes an error comes : we are unable to continue with your activation at this time
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if anyone can tell me what to do i'll be happyGenerally this is a sign that the iPhone had previously been
hacked/modified/jailbroken and the update relocked it to the
original wireless carrier. If this is the case, only that wireless
carrier can unlock your iPhone. You must contact them to see
if they offer unlocking and if you qualify.
Where did you acquire this iPhone?
What wireless carrier did you use before this problem?
Does the app Cydia appear on your iPhone?
What does it say when you look at Settings=>General=>About=>Carrier?
Unauthorized modification of iOS
http://support.apple.com/kb/HT3743 -
Gents
i forgot my IPhone 3gs passcode , i done the restore thru ITune , restore was ok for 6.1, when i start to configure my device , i stuck on the activition step
I can't activing me IPhone 3gs after restore following message showen in iTune :
We're sorry, we are unable to continue with your activation at this time.
I done some internet seach , most of the stuff said use the RedSn0w uploadf following IPSW or something like that :
IPHONE2.1_6.0_10A403_restore.Ipsw
PS. if update the above , every reboot your Iphone device should reboot from same IPSW using computer for upload
your advise please how can i activite my Iphone back
apprecite your help
KnofalHi
i sure my sone done it , how can i resolve this please, is there way to activite it again
Thanks
KNOFAL -
I was trying to update operating system of my iphone but it gives the following error(We're sorry, we are unable to continue with your activation at this time) Now my phone is not work working can anyone help?
Is your iphone hacked/jailbroken?
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Trying to sync an old iPhone to iTunes and error message in iTunes appears: "We are sorry, we are unable to continue with your activation at this time" so unable to sync.
How long has this been going on?
If more than 48 hours, then try a different computer. -
"We're sorry, we are unable to continue with your activation at this time"
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Could this have anything to do with the fact that I've changed network provider, and it's going to take about 10 days for the new SIM-card to work?Hope you already found a solution, if not try this:
https://discussions.apple.com/thread/3928478 -
Help me!!! I can't activate my iphone 4!!! iTunes say: Were sorry, we are unable to continue with your activation at this time. Please try again later, or contact customer care! What me do?! =((((
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when i connect my iphone 3Gs to itunes in my computer they say, they have an update for my iphone ios 5 to ios 6.1, this is the message that apear in my itunes, We're sorry, we are unable to continue with your activation at this time.Ask your question. what should i do for now for iphone didnt activate of itunes?
Ask the person who owns the iPhone.
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