We are unable to process your request at this time......​.

After logging in , i get the following message when trying to access anything other than email via "My Verizon"
"We are unable to process your request at this time.
Please try again later. We apologize for any inconvenience."
the strange thing is my last login shows September 11, 2014, even though i have logged in today and previous days after this date.

Your login procedure sounds different from mine.
Try this link:
https://www.verizon.com/foryourhome/myaccount/ngen​/upr/nlogin.aspx
If you put your userid in the box provided, then select My Services on the pull down, then click on Sign In, and then enter your password to continue, does the problem still occur?

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