We are unable to re-install Illustrator 5.1 (from CS 5.5) after having uninstalled it.
We keep on getting error messages followed by the message that Illustrator could not be installed. Anybody knows what could cause this problem? We use a Macbook pro with OS X 10.9.3 installed
The error messages are as follows:
Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 7 error(s), 7 warning(s)
WARNING: DW031: Payload:{6A2E619B-E4AC-433B-A648-D458CE543A96} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {5C0FEBDA-5A0E-4FC8-91CB-229A4C1561E9} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{6A2E619B-E4AC-433B-A648-D458CE543A96} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {5C0FEBDA-5A0E-4FC8-91CB-229A4C1561E9} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.
----------- Payload: {A516708E-EC03-40F5-B82E-0851A44B3780} Adobe Illustrator CS5.1 15.1.0.0 -----------
ERROR: DF006: The path "/Applications/Adobe Illustrator CS5.1/Plug-ins.localized/Illustrator Filters.localized/AddAnchor.aip" already exists and is not a directory, Please rename or delete and retry(Seq 4558)
ERROR: DF016: Unable to create directory "/Applications/Adobe Illustrator CS5.1/Plug-ins.localized/Illustrator Filters.localized/AddAnchor.aip/Contents" with mode 775(Seq 4558)
ERROR: DF006: The path "/Applications/Adobe Illustrator CS5.1/Plug-ins.localized/Illustrator Filters.localized/AddAnchor.aip" already exists and is not a directory, cannot create path "/Applications/Adobe Illustrator CS5.1/Plug-ins.localized/Illustrator Filters.localized/AddAnchor.aip/Contents",Please rename/delete "/Applications/Adobe Illustrator CS5.1/Plug-ins.localized/Illustrator Filters.localized/AddAnchor.aip" and retry(Seq 4558)
ERROR: DW063: Command ARKCreateDirectoryCommand failed.(Seq 4558)
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Illustrator CS5.1_AdobeIllustrator15_1en_USLanguagePack: Install failed
ERROR: DW050: - Adobe Illustrator CS5.1: Failed due to Language Pack installation failure
No harm in trying, just a precaution.
If you have other Adobe software's also installed then you may have to double-check that you remove just the Illustrator CS5.1 and nothing else while running the cleaner tool.
Also, a high time probability could be that it may not list Illustrator CS5.1 at all hence then simply quit the cleaner tool and manually delete the folder,
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