"We are unable to validate this serial number for Adobe Premiere Pro CS6 Family."
I have bought and obtained a license serial number for Premiere CS6.
I have downloaded the files for Premiere CS6
PremierePro_6_LS7.exe PremierePro_6_LS7.7z
PremierePro_6_Content_LS7.exe PremierePro_6_Content_LS7.7z
I have run PremierePro_6_LS7.exe and, having specified load with serial number, reached the point of entering the serial number.
"We are unable to validate this serial number for Adobe Premiere Pro CS6 Family."
I have checked my account and the license is on file.
The serial number is 24 digits in 6 groups of 4 characters.
Please provide an answer to this.
I've been using Adobe Premiere since 2006 and currently have CS5.5.
This is the first time I have had problems trying to download and set up a version.
It has taken most of the day so far!
Peter
CS6 END USER ID 22298999
End User Name PETER JONES
Previous records under PETER FENNELL-JONES
No problems with CS5.5
I have not tried removing it (not until I have CS6 sorted)
Windows 7 Pro (64 bit)
I have installed CS6 in trial mode and entered the license number.
The Serial number appears to have been accepted.since Encode now starts up without a license message.
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Hi Glenn,
Kindly try the steps mentioned in the link below see if you are able to use the serial number.
https://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html
You can also try to install Lightroom 6 from the link below.
Digital photography software | Download free Adobe Photoshop Lightroom CC trial
To serialize Lightroom CC trial to activate as Lightroom 6:
https://helpx.adobe.com/lightroom/kb/serialize-lightroom-cc-trial-to-activate-as-lightroom -6.html
Thanks,
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Hi islandschool,
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I received my serial number online and went through the installation process. After it was successfully installed I wend to open Adobe Acrobat Pro XI and followed the prompt to enter my serial number and then received this error message "We are unable to validate this serial number for Adobe Acrobat Pro XI. Please Contact Customer Support."
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Please check your hosts file entries once
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