We bought a movie on itunes and would like to play it on our TV screen. For that I wold like to transfer it onto a USB stick so I can play it directly on our TV. Its saying the file is too large for my stick although that is not true. What to do?
We bought and downloaded a movie from Itunes and trying to transfer it onto an USB some can play it back on a TV. We cannot move it onto the stick. It says the stick is too small but thats actually not the case. Rainer
Films from the iTunes store have digital-rights-management on them, they can only be played via a computer's iTunes or device (iPhone, iPad, iPod Touch, Apple TV). If you don't have Apple TV then do you have a iOS device, and the relevant cables, to connect it to your TV and apply it via the device - or if you bought it on a computer is that close enough (and you have the relevant cable) to connect it to your TV ?
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I get an error message saying the file is too large. It is smaller than 1GB.
I am trying to open a Keynote presentation on the icloud and I get an error message saying the file is too large. It is 56.76MB so it should open right?
Hi jltaylor6,
Welcome to the Support Communities! What is the size of your available iCloud storage? It sounds like this may be the issue in opening the document?
Size limits of iWork for iCloud beta documents - Apple Support
http://support.apple.com/en-us/HT202900
All iWork for iCloud beta apps
Up to 100 people can edit a document at the same time. Each document can be up to 1 GB. These documents use your iCloud storage, so the size of all your files on iCloud.com can’t be more than your total storage limit.
Manage your iCloud storage - Apple Support
http://support.apple.com/en-us/ht4847
I hope this information helps ....
- Judy -
Hi
I have downloaded a tv episode from itunes, I would like to watch it on my tv, not the computer.
My tv has a usb port, what I would like to do is copy tv episode to usb flash drive and then play on my tv.
I have tried dragging the episode from the library to the usb drive, I thought I had been successful but when I looked it was just text.
Can anyone advise if it is possible please ?It won't work, they are linked to your account and can only be played via iTunes on a computer, an iOS device or Apple TV. You might be able to get a cable to link your Mac to your TV so that you can play/mirror it through your TV e.g. if it's a Macbook with an HDMI socket and your TV also has an HDMI socket then you could try an HDMI to HDMI cable (Apple do them, and electrical stores should also have them) - I've used one to play iTunes TV programmes on my TV (though I don't think that I got sound through my TV, only my Mac).
Message was edited by: King_Penguin -
I have a 3rd gen ipod shuffel, it only works when plugged into mains and also I moved from windows to apple and the ipod was formated for windows can I transfer the music to the mac and if so how do i convert, and transfer i have a new ipod touch I would like to trf the old tunes to and no longer have the cd's used to put of the old ipod.
Download a free app called expod( Click on the link or google search, as this app is not available through the app store.
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HT3702 I didn't authorize a movie on iTunes and would like for to be removed thank you
PLease remove the last movie that was purchased on my account , I didn't approve of it, thank you
Hi iShep242,
Sorry to hear you are having issues with your iTunes Store purchase. The following information should help you with this:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
Find the email receipt for your purchase.
Click Report a Problem under the item that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
Hope this helps ....
- Judy -
I tried wiping out my music but it's still there and it's annoying.
If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases > http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service > Apple Support iTunes Store Contact Us -
hard
Hi Nicole,
What is the format of the video you are trying to insert and its size.
Regards,
Rave -
I have been using Elements 12 on my PC but I now have a Mac and want to know if I can transfer the product over. I still have the authorisation Key.
See this -> http://support.apple.com/kb/HT1386
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I purchased a movie by mistake, and would like to return it.
I purchased a movie on iTunes and would like to return it.
All sales are final.
You can try contacting itunes support and asking for an exception.
Click Contact Us at the bottom of this page. -
i bought a movie on itunes and i deleted the download to the movie because i did not want it. How do i get my money back ?
Welcome to the Apple Community.
Apple's policy on sales of digital content is that all sales are final. If however you wish to appeal to Apple, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer. -
I bought a movie on itunes and it is fully downloaded. I tried playing it and after a few minutes, my computer would freeze. I then shut down my computer and tried to start over. However, all that I am able to play is the movie's extras (deleted scenes, backstage pass, etc). I need to know why this won't play because I paid $15 for the movie. Help
How to report an issue with Your iTunes Store purchase
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I bought a movie on itunes and when i try to play it on my apple tv it says the device is not autorized. My apple tv is the older one with an actual hard drive that is full. Tha apple tv is logged into my itunes account.
ATV2 does not have permanent storage. The rental is flushed when the device is turned off or other content accessed. You would need to use your computer to rent (and home-share to ATV) if you wish to store for a later time.
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I bought a movie on iTunes and when it loads up I can only play the bonus features and not the actual film. The title screen is also glitched and merges with the scene selection. I don't think it downloaded properly. what can I do?
It happens sometimes. Delete the current copies, don't hide from iTunes in the cloud if prompted, close iTunes, reopen, download from iTunes Store > Quicklinks > Purchased > Music > Not on this computer.
While downloading click the download icon at the top right and uncheck Enable simultaneous downloads. You may find it more reliable that way.
tt2 -
I bought a movie on iTunes and it plays half the movie and stops. I can not get it to play after it stops. What can I do to get it to play the rest of the movie?
Hi, Jjenjen30.
Thanks for the question and I believe we have a solution. The best option would be to delete the movie that is giving you an issue and redownload it via the iTunes store past purchase option. I have included a couple articles that will show you how to process these steps.
Deleting files from the iTunes library and your computer
http://support.apple.com/kb/ht3842
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
If this does not resolve the issue, then iTunes might need to be notified to let them know there is a problem with the content. I have included the steps on how to let them know.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Cheers,
Jason H. -
I bought a movie on itunes and it will not play even after re-downloading it.
I bought a movie on itunes, it would not play. I contacted apple support people, and they told me to delete and re download it, I did that and it still will not play, I don't know if I'm doing something wrong or if my itunes isn't up to date, or maybe it's because I'm not trying to play it on an apple device. Whatever the case me be, I just really want to watch this movie, or get a refund.
You should be able to play films on windows computers, if it wasn't compatible with it (e.g. you should have got an error if you tried to buy an HD film on non-HD compatible computer).
The current version of iTunes is 11.4 - you can see if there are any updates available via the Help > Check For Updates menu option.
Or you can download the current version of iTunes from here : http://www.apple.com/itunes/download/
What happens when you try to play the film, and do other videos that you have in your iTunes play ok ?
If you can't get it to play but other videos play ok then contact iTunes Support (these are user-to-user forums) : http://reportaproblem.apple.com
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