We bought a new prepaid phone on 10/5/14 at a Verizon store had an existing phone number transfered and the phone can not be activate. When will the system be updated? We have lost 2 days of service.

We bought a new prepaid phone on 10/5/14 at a Verizon store. Had an existing phone number transfered and the phone can not be activatde. When will the system be updated? We have lost 2 days of service and now cannot use the original phone due to moving service to Verizon.

The exact same thing has happened to me! The customer service reps keep saying there is nothing they can do until their system upgrades are complete and they can't tell me when that will be! I need my phone number back!!! Somebody please help with this issue!

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I have just created a new username and bought a new prepaid phone. I am being toldf I am not the account owner. Why is this?

I have just created a new username and bought a new prepaid phone. I am being toldf I am not the account owner. Why is this

Owner status on POST PAID is not the same as PRE PAID.
on prepaid you can get any device you like.
But you pay upfront.
People on post paid get the advantage of reduced priced devices on contracts. Prepaid is no contracts.
Any carrier will function the same way. Go online and check out Verizon pre paid policy and then look at the other carriers.
Maybe prepaid from Walmart or Boost Mobile, or Cricket etc. would be best for you. Pay for all you can eat calling, texting and data for one low price. Say $45-$55 and buy the phones they offer.
Good Luck

I probably misclicked when I activated the security lock on the iPhone and now I can not figure out what password I entered. Moreover, I have patches and funky looking phone so I can not restore iphine pres itunes. Please advice.

I probably misclicked when I activated the security lock on the iPhone and now I can not figure out what password I entered. Moreover, I have patches and funky looking phone so I can not restore iphine pres itunes. Please advice.

Your only recourse is to force it into DFU mode:
Turn your phone off and connect your cable to the computer, but not the device just yet. Start up iTunes. Now, hold down the home button on your phone and plug it in to the cable - don't let go of the button until iTunes tells you it's detected a phone in recovery mode. Now you can restore to factory settings.

HT4993 i have bought iphone 5 with no cotract,and activate it with Sprint sim card,I am outside US now , and the phone can't be activate with non sprint sim card. i dont have sprint acount because i bought it from private store,what can i do ?

Hello,
I have bought Iphone 5 with no contract (649$ + Tax) and i've activated it with nano sim of sprint (without having sprint account)
i am outside US now , and i was discover that the phone can't be used because the activation with other sim is failed.
Sprint says that can't do anything if i dont have sprint account (no sure why they cant locate it VIA SN\IMEI).
what should i do in order to unlock it ?
Thanks

You bought a Sprint phone. Sprint phones are NOT unlocked. Sprint will only unlock the SIM slot for current Sprint customers in good standing for use while travelling internationally.
You bought the wrong phone. Since you're not a Sprint customer, you can not get it unlocked. Sell it to someone in the US and buy a phone you can use.

New i-phone 4 not showing up when I try to sync to i-tunes

I just purchased the new iphone 4 today. When I came home to sync it, it said my desktop was too old of a model and I would need to upgrade. Called the store and they said I had to come back to purchase a Mac Box Set to upgrade. Brought that home and installed successfully. When I plugged my old i-phone in to sync first, it will only come up as a camera. When I open i-tunes, it is not showing up on the left side as a device. It's not recognizing it. They are telling me I have to either call tech support at 8 in the morning, or drag my desktop and phones in to the store at 9. I am going on a trip tomorrow and would love to get this solved tonight!!!! Anyone out there know how to tell me how to get the old phone to show up and sync it?

1st: Try uninstalling iTunes
2nd: Restart your computer (to make sure all iTunes services shut down).
3rd: Install iTunes (using the newest version from the apple website)
Then try again. Good luck

After the Ios 6 update, I have lost my Sound for Music, Tweets. i have restored the phone, tried adjusting the settings, and even have Docked and undocked the Iphone 4S, thinking it might be in Dock mode. Headphones work, Dock plays Sounds. Ideas?

Lost Sound after Ios Upgrade to 6.0.1. All worked before upgrade. Has to be a problem with Software upgrade.
Tried adjusting Settings. Same Problem
Tried restoring Phone. Same Problem
Read some Forums. Tried suggestions such as buying an Song from ITUNES, Docking and undocking Device. Same Problem
Ideas?
Sound will be heard when Docked or through Headphones. Even Volume Bar doesn't appear either when playing music without Headphones or being docked.
Similar to others, this phone worked 100% prior to the Upgrade to Ios 6.0.1

Do you have the mute switch engaged? It's the little slider over the volume buttons on the side. If you can see orange, it's engaged. Slide it the other way.

Bought a new Mac Pro, purchased a Firewire to Thunderbolt adapter, then hooked up Epson Stylus Photo R2400 printer but the system preferences does not see the printer. Started, restarted, hit the " " to add a printer but no go.

How to connect via Firewire/Thunderbolt adapter an Epson Stylus Photo R2400 printer to a new Mac Pro

When you switch from USB to FireWire, you have essentially installed a new (i.e., different) Printer.
In the Add-a-Printer dialog, delete[-] the existing Printer queue which is set up for USB. Then, with the Printer connected via FireWire, Add [+] a new Printer queue and it should set it up correctly this time.
To go back to USB, you would have to delete and re-add in a similar fashion later.

I recently bought a new i phone 4 as my other one had seen beter days and for the last sevral days have been trying to transfer my photos ect from my old phone to my new one after I've plugged my old iPhone into iTunes to back it up i then plug in my i

I recently bought a new i phone 4 as my other one had seen beter days and for the last sevral days have been trying to transfer my photos ect from my old phone to my new one after I've plugged my old iPhone into iTunes to back it up i then plug in my one to transfer it over I've had no luck I've tryed restoring my new phone to the last time i backed up my old files the phone restores but always to its own backup point wen i first connected it to iTunes can anyone help me please?

Since this is the second computer you've had this problem with, I recommend you look for answers on the iPhone forum. My thinking is it is an iPhone issue rather than a computer issue (unless it is some software incompatibility).

I updated my Iphone4 and had the m.calendar app with all of my daily temperatures saved, since the update after even after synching the iphone to itunes I have lost months of tracking I am devastated!! can anyone help get it back

I updated my Iphone4 and had the m.calendar app with all of my daily temperatures saved, since the update after even after synching the iphone to itunes I have lost months of tracking I am devastated!! can anyone help get it back

I don't understand this answer. What do you mean " your contacts should be in whatever program/service you have selected to sync."? The address book is created on the phone not in Itunes or any other program/service. When Itunes says backing up phone I have to assume it backs up everything on the phone. Most of what's on my phone does not come out of itunes. I download apps directly on the phone. When the software updates it does not bring those apps back. I have to go into the appstore and install them all over again. Itunes music library syncs with whatever is on the device your linked up to BUT the phone book just dissappears after you update the phone. There is no way to save it anywhere else.

I lost my iphone in the water I bought a new one 4S now I have 2 back ups in Icloud, the one for the new Iphne and the old Iphone where I have the most info I need. How I can download my old backup?

I lost my iphone in the water I bought a new one 4S now I have 2 back ups in Icloud, the one for the new Iphne and the old Iphone where I have the most info I need. How I can download my old backup?

Welcome to the Apple community.
You cannot download a backup from iCloud, the only way to access it is to restore to the backup with your new phone, which you should have done when you first connected it. If you restore now, you will lose all the new information you have added to your new phone.

HT4623 hi sir/madam i have a problem with my icloud acount.my brpther has bought a iphone 4 from europa.since 2 years i was using my phone.i have made hard reset and now i can not activate my phone.denn i do not know the icloud acoud what i see there.

hi sir/madam i have a problem with my icloud acount.my brpther has bought a iphone 4 from europa.since 2 years i was using my phone.i have made hard reset and now i can not activate my phone.denn i do not know the icloud acoud what i see there.pilease help me about that problem...

You need to use the credentials for the iCloud account that was used to turn on the Find my iPhone service.
If you can't remember yours, you can recover it here: https://iforgot.apple.com/appleid
If you've been walking around for 2 years with someone else's account set up for Find my iphone, then you'll have to get hold of that individual. If you can't, there is no way to bypass activation lock.

Record about my phone (bought in Verizon store and connected to Verizon for 4 years) has been corrupted and now I can not make any changes to my data plan. Several sessions with the technical support and management have not resolved this issue. Each time

Record about my phone (bought in Verizon store and connected to Verizon for 4 years) has been corrupted and now I can not make any changes to my data plan. Several sessions with the technical support and management have not resolved this issue. Each time technical people and top managers promised that this issue will be resolve tomorrow and they will cal me. Nothing happend!! I can not even cancel my service not just to upgrade it. Completely locked.
Any advice?
Thanks.
Alex.

Cannot figure out what your talking about since it makes no sense.
If you are the account owner you can go to the My Verizon web portal http://www.verizonwireless.com
You must log in with your cell number and your my Verizon portal password. Not the account pin.
Once there you can change your plan and services. However repeated incorrect login attempts will lock you out of the site. It a fraud prevention measure.
1-800-922-0204 call support with your cell number and or account number and account pin and they can assist you.
If you don't have the information then there is nothing they can do.
If you can verify who you are they may be able to reset your account access. But only if you are the account owner.
Good Luck

I tried to down load photos to my computer, but accedently click update setting as well. Now the phone is frosen and the computer shows that I have to restore the phone, in this case I will loss all the photos. right? what should I do?

I tried to down load photos to my computer, but accedently click update setting as well. Now the phone is frosen and the computer shows that I have to restore the phone, in this case I will loss all the photos. right? what should I do?

Follow this very helpful user tip by wjosten:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive

I just bought a new iMac 27'' a week ago and been having problems every morning when i come to the office with turing the system on. I have to unplug the power cord for 10 secs and replug for it to turn on. Kindly pls advise

I just bought a new iMac 27'' a week ago and been having problems every morning when i come to the office with turing the system on. I have to unplug the power cord for 10 secs and replug for it to turn on. Kindly pls advise
Anyone having the same problem?

Makes no difference if anyone is having the same problem. The important thing is that it's happening to YOU!
You have 14 days to return the computer w/no questions asked.
Strongly suggest that you take FULL advantage of the above before it runs out. Let Apple deal w/the problems.

Hello,i have updated to the new 11,and now i tunes will not open,error pops up,says Data Execution Prevention,and other error we can not complete ur i tune request,unknown error 4002,i have uninstalled and reinstalled ,has been not help.

hello,i have updated to the new 11,and now i tunes will not open,error pops up,says Data Execution Prevention,and other error we can not complete ur i tune request,unknown error 4002,i have uninstalled and reinstalled ,has been no help.

- Try restoring on another computer.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

We bought a new prepaid phone on 10/5/14 at a Verizon store had an existing phone number transfered and the phone can not be activate. When will the system be updated? We have lost 2 days of service.

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