We can not login in to our account with Genbook. All other account have been fine so far.

When ever we use Firefox, we can not login to our account with Genbook (this is the only account we are having this issue with). I can go to Explorer and login without any problems. Please let me know how to correct this problem.

Not related to your question, but your plugins list shows outdated plugin(s) with known security and stability risks.
* Shockwave Flash 10.1 r53
* Java Plug-in 1.6.0_11 for Netscape Navigator (DLL Helper)
Update the [[Java]] plugin to the latest version.
*http://java.sun.com/javase/downloads/index.jsp#jdk (you need JRE)
Update the [[Flash]] plugin to the latest version.
*http://www.adobe.com/software/flash/about/
"Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).<br />
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]

Similar Messages

  • HT1146 I can not get my mail to send on my mac. It has been fine until about 2 hours ago, incoming mails are fine. I have jused all of my 3 accounts and I can't send from any og them (they are all on different servers) anyone have nay ideas on how I can f

    I can not get my mail to send on my mac. It has been fine until about 2 hours ago, incoming mails are fine. I have jused all of my 3 accounts and I can't send from any og them (they are all on different servers) anyone have nay ideas on how I can fix this?

    Jailbreaking violates the Apple warranty and licensing agreement and voids ALL support from Apple.  No one on here can help you as doing so is a violation of the Terms of Use of these Communities.  If you send the iPad to Apple they will just send it back to you as they are not permitted to work on a machine that has been jailbroken.

  • I have downloaded 2 rented movies. I can find then in my downloads but can not find then in iTunes. I read the others that have had the same problem an I can't find the rented in iTunes

    I have downloaded 2 rented movies. I can find then in my downloads but can not find then in iTunes. I read the others that have had the same problem an I can't find the rented in iTunes

    Hey rangermikegsm,
    Welcome to Apple Support Communities.
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    About renting movies from the iTunes Store - Apple Support
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  • TS2446 Hi I have a problem I can not purchase from the iTunes application with the knowledge that I have dollars I hope a solution to this problem and thank you

    Hi I have a problem I can not purchase from the iTunes application with the knowledge that I have dollars I hope a solution to this problem and thank you

    What happens when you try to buy something ?
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    If it's a different problem ... ?

  • I can not play the songs on my iphone 4s, the more they have been transferred to the cell, help please

    I can not play the songs on my iphone 4s, the more they have been transferred to the cell, help please

    Connect your iPod to your computer. When you get the message that it is linked to a different library and asking if you want to link to this one and replace all your songs etc, press "Cancel". Pressing "Erase and Sync" will irretrievably remove all the songs from your iPod. When your iPod appears in iTunes enable it for disk use, this is required for most if not all the utilities listed below so they can access the files: Using your iPod as a storage drive
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  • I can not login in my Mac Pro with my new apple ID?

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    TIA

    The password for logging into your computer is not the same as your Apple ID password. These Apple documents tell how to reset your password for you computer:
    OS X Mountain Lion: If you forget your login password
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    OT

  • HT2523 one of my documents suddenly converted to plain text can't get it back. it had charts etc all over it. have been working on it for about 5 months lost a lot of work. Help. can i get it back?

    One of my documents on textedit suddenly converted to plain text and i can't get it back. Help. Spent over 5 months working on it. Had tables etc. Can i get it back?

    TextEdit/Preferences/New Document - Rich Text selected?
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  • HT3775 why do i have an avi movie and it does not play ? all software updates have been done

    i have an avi movie and it will not play on my mac, updated to lion. all software updates have been done.

    ventibold wrote:
    Sorry about the iphone comments, i will address that seperately.
    I went to VLC media, downloaded that. However the .avi movie file comes in email and I have only one option to download the movie. So I click that and the movie tries to open and I get the message that apple cannot open that type of avi movie. I try to drag it to the VCL 'drag video here' box and it does not work.
    I went to mydlink and clicked on the 'set up for mac user' link and the page opens blank.
    thank you for your feedback. i didn't really think i was going to get any support but you all have been so nice.
    i will definitely provide more input when i make an inquiry next time.
    in any event, i still cannot get it to work =(
    There is also a good chance that the .avi is simply corrupt as often hapens with this format. I have often had .avis that simply will not open, no matter what program or converter you try using. It's a bummer, but being an older format, it is becoming more common.
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    Pete

  • I have an apple id but ı can not use it for sign in to itunes connect account while publishing my ibook document. Why ı can not login? What can ı do to figure out this problem?

    I have an apple id but ı can not use it for sign in to itunes connect account while publishing my ibook document. Why ı can not login? What can ı do to figure out this problem?

    As note already on the iBA forum [ AppleID for ibooks publishing ], you need two IDs. You can't use your developer ID.
    If you already signed up for books with that ID, you need to talk to Apple to straighten things out.

  • I changed my Apple ID (other email address and password) and now I can not login to my account in the iPhone iCloud. When I open the tab iCloud displayed my old Apple ID (it was in the iCloud) and asks for a password, but neither the old nor the new passw

    I changed my Apple ID (other email address and password) and now I can not login to my account in the iPhone iCloud. When I open the tab iCloud displayed my old Apple ID (it was in the iCloud) and asks for a password, but neither the old nor the new password does not match. What to do?

    If you want to change your iCloud ID or password on your phone go to Settings>iCloud and tap Delete Account, then sign back in with your updated information.  Note: this only deletes the account and any synced data from your phone, not from iCloud.  Provided you are signing back into the same account and not changing accounts it will be synced back to your device when you sign back in.

  • I can not login to a certain account due to an error stating cookie not enabled, however my 3rd party cookies are enabled. How do I correct this?

    I can not login to a certain account due to an error stating cookie not enabled, however my 3rd party cookies are enabled. How do I correct this?

    COOKIE_DOMAIN=.hackers
    I think this is the problem. .hackers is no valid cookie domain. You have to use something like:
    .xy.ab
    (two points)
    I fear it is not possible to correct this easiely. First change the hostname to something allowed e.g. hackers.com
    Then open an ldap browser and edit ou=iplanetamplatformservice,ou=services,dc=hackers
    There is an entry with an xml. Copy the xml to an editor, search for .hackers, change it to a valid domainname.
    Im not sure if a restart of the webserver is necessary here.
    Another idea: You could also try to set the cookie domain to solnce.hackers, maybe this is accepted, even if it is not a cookie domain. But I dont know if this works...
    hth
    Chris

  • My question is- Why i can not login my yahoo account from yesterday?

    ''dupe of https://support.mozilla.org/en-US/questions/920319''
    I am cooljakaria from Bangladesh.I am a freelancer.
    Everyday i must use yahoo account.But i can not login my account form yesterday.As a freelancer, it is my great problem.
    Google account i can login.On the otherhand,I can login my yahoo account using google crome.
    Please solve my problem earlier.
    Thanks
    cooljakaria

    Hi,
    You may have to update Firefox to the latest version: https://www.mozilla.org/en-US/firefox/new/
    If Firefox is up to date, please try this: '''Tools''' ('''Alt''' + '''T''') > '''Clear Recent History''', choose '''Everything''' in '''Time range to clear''' and '''Cache''' and '''Cookies''' under '''Details'''. If the problem persists you may also have to [http://kb.mozillazine.org/Resetting_your_useragent_string_to_its_compiled-in_default reset] the corrupt [https://en.wikipedia.org/wiki/User_agent user agent] in [http://kb.mozillazine.org/About:config about:config].
    [http://kb.mozillazine.org/About:config_entries about:config Entries]

  • I can not login to any mail accounts using my browser...

    I can not login in any of my mail accounts (e.g. yahoo, hotmail, gmail) using safari, google chrome even messengers. However, I can browse easily. Moreover, apple mail is not working either. I have tried to reset all my three accounts but my MacBook Air can not contact with Incoming or Outgoing server. Please, help me in solving the problem.

    Hi
    It is because you are putting the www. in front of each of them
    Try:
    http://mail.unnayan.org
    http://mail.yahoo.com
    http://mail.google.com
    http://mail.live.com
    That should work

  • Apple tv 2 problem: I can not login with my ID account!!!!!

    apple tv does not login with my ID! Do you have a solution? Since a few weeks I can not login in with my password...
    I tried everything:
    - re-starting apple tv.
    - login on macbook with my apple ID with new password

    Signal Strengh on WiFi was great (its a new Apple Time Capsule and has to be reset often).  Checked the internet connectivity on other machines too (incase that was inop).   I checked the network first as that is typically a impediment to all other things working prior to my previous comment.  I logged in to iTunes and MobleMe to see that my password was correct and working.  hmmm.
    I reset the Apple TV next and again changed my iTunes password on my laptop, then ran a network test (which needs a itunes password to work).  Network check was successful and I am logged back in.
    Now it says...."Netflix is currently unavailable. Try again later".
    geez.

  • Can not login to Oracle Application Express after upgrade to 3.2

    I installed oracle database express and then I upgrade APEX to 3.2 on it. I got the login page but I can not login by using any account, like SYS, SYSTEM. From the document, internal ADMIN account should exist but I did not see it from dba_users table.
    Thanks,
    Julie

    HI Don,
    I did run apxchpwd.sql to change the Application Express ADMIN user password. Then I invoked http://mymachine:8080/apex and got the Application Express login page. I put ADMIN in workspace and ADMIN in Username and the new password. But I still cannot login. I also tried http://mymachine:8080/apex/apex_admin page login. I typed ADMIN as username and the new password. Then I clicked on Login button. Nothing happened. No error message.
    Any idea?
    By the way, what does apxxepwd.sql do?
    Thanks,
    Julie

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