We cannot get our HP 4630 to print........what are we doing wrong?

We have tried and tried and tried to install our HP Officejet 4630 to no avail.  What are we doing wrong?

Go to this site, select you Windows operating system and download the Product Installation Software.  Follow the on screen instructions.
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4058&lc=en&cc=us&dlc=en&sw_lang=&product=5305...
Please mark my post as SOLVED if it has resolved your problem. It helps others with similar situations.

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