We cannot get our wireless mouse to work on our Mac desktop, even after putting new batteries?

We cannot get our wireless mouse to work even after replacing the batteries, what should we do?  This makes it impossible to do anything on the computer as to try to problemsolve this issue.

Bluetooth devices become unresponsive

Similar Messages

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    Even after installing new batteries and switching it on my magic mouse does not work. Sometimes it works but switches off (indicator light goes off) on its own after a few minutes.

    Try resetting the PRAM and SMC.  Try making the device a favorite .
    Barry

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    Message was edited by: clown428

    Try this solution. First click on the bluetooth icon at the bottom of the windows screen. Then click show bluetooth devices, then click add new devices and when the new device shows up double click on the device. Then a windows shows up at the top of this window it says general and other. Chose other. Another window shows up and check the small box. This small box searches for windows drivers just for this bluetooth device. When done it should pair and work fine.

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    Sorry, i am trying to connect to it from an acer desktop running windows 8.  athlon II x2 215 dual core processor.  the router is a westell wireless router.   

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  • TS3048 My keyboard will connect wirelessly but my mouse will not. I've put new batteries in the mouse and the green light is blinking but it just won't connect!!! I don't have a 'wired' mouse so I can't get into preferences etc!!! Pls help

    My keyboard will connect wirelessly but my mouse will not. I have tried many times, put new batteries in etc. The Bluetooth appears to be on (as the wireless keyboard is working). I don't have a 'wired' mouse so I can't get into preferences etc. Is the mouse dead perhaps? The green light is flickering so it should be ok???
    Thank you for your help
    Sully (frustrated Irishman)

    From what you say I would suggest the batteries are not connecting properly.
    First, thoroughly clean all contacts, both inside the mouse and the contact points of the batteries.  Use an alcohol based cleaner (whisky will do, hic!)  dampen (not wet) cotton buds for cleaning.
    Then check to see if they fit firmly.   If you can shake your mouse and hear things are loose, that will be the batteries.   Check the make.   Apple and Duracell, in that order, are the best batteries.   Where slight undersizing has been reported they are with other than the foregoing.
    You can resolve the size problem with appropriate packing but that will always be a makeshift solution.  After, reassemble, turn on the mouse and with luck, away you go. 
    Hopefully this will solve your problem but in any case let us know how you get on.
    Message was edited by: seventy one

  • My wired Apple Magic Mouse is frozen and I am unable to move around on my Mini Mac.  I receive a window saying the computer cannot locate a wireless mouse.  How do I get my mouse to work again.

    My Magic Mouse is frozen.  How do I get it to work again?  Also I keep getting a window that says it cannot locate my wireless mouse.  I do not have a wireless mouse.

    Got confused between your header question about a wired mouse and the main question about a wireless mouse.  You said your magic mouse was frozen and added you do not have a wireless mouse.   Problem is ... the magic mouse is wireless.   The original mighty mouse was the corded version.
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    Using an alcohol moistened, not wet, cotton bud, scratch at the mouse ball for a minute or so.   Then turn it upside down and on a clean piece of thick white paper or card on a firm surface, vigorously rub the mouse ball on the paper in a regular figure of eight.  Do this for a minute or so and occasionally tap the mouse on the paper.   This will help dislodge bits of fluff etc.   Then try again

  • I cannot get wireless mouse to work in windows 7 using bootcamp

    I cannot get wireless mouse to work in windows 7 using bootcamp

    OK, that is a Bluetooth mouse so open Windows Devices and Printers>Add a Device Toggle the power (on the mouse) off and then on. he mouse should appear in the window, follow instructions to add it.

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  • After installing mountain Lion my wireless mouse stopped working

    After installing mountain Lion my wireless mouse stopped working my wireless keyboard still works so I can get to the Bluetooth menu via search but once I'm there I can not figure out how to scroll down and select the mouse that is still listed as a linked device. I have already tried restarting the computer and changing the batteries. Called apple thinking they would help since I just bought mountain Lion but silly me apple does not give anything away for free. I was I never payed $20 for this p.o.s So-called operating system

    You can bypass GateKeeper.

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    I pinged by router using my PC and got
    Microsoft(R) Windows DOS
    (C)Copyright Microsoft Corp 1990-2001.
    C:\DOCUME~1\OWNER>ipconfig/all
    Windows IP Configuration
    Host Name . . . . . . . . . . . . : james-5b00eefe4
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Unknown
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : myhome.westell.com
    Ethernet adapter Wireless Network Connection:
    Connection-specific DNS Suffix . : myhome.westell.com
    Description . . . . . . . . . . . : NETGEAR WG121 802.11g Wireless USB2.
    0 Adapter
    Physical Address. . . . . . . . . : 00-09-5B-A3-79-B5
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 192.168.1.47
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DNS Servers . . . . . . . . . . . : 192.168.1.1
    192.168.1.1
    Lease Obtained. . . . . . . . . . : Friday, December 29, 2006 6:55:47 PM
    Lease Expires . . . . . . . . . . : Saturday, December 30, 2006 6:55:47
    PM
    C:\DOCUME~1\OWNER>
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