We changed our password on our email and now I can't send emails I can receive them.
We changed our email password and now we can't send emails.
Hey there Darlene E,
It sounds like after you changed your email password you can send email, but cannot receive them. Try out the troubleshooting in this article named:
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Try these basic troubleshooting steps first
Tap Safari and attempt to load a webpage (try any webpage). If you can load a webpage, then your device has Internet access. If you are unable to load a webpage, follow these troubleshooting steps.Try to use an alternate Internet connection if available:
Try a different Wi-Fi connection
If your iOS device has an active cellular data plan, tap Settings > Wi-Fi and turn off Wi-Fi.
If the affected email account is provided by your Internet provider, see if your issue is resolved while connected to your home Wi-Fi network.*
Log in to your email provider's website to ensure that the account is active and the password is correct.
Restart your iOS device.
Delete the affected email account from your device.
Tap Settings > Mail, Contacts, Calendars.
Choose the affected email account, then tap Delete Account.
Add your account again.
Thank you for using Apple Support Communities.
Cheers,
Sterling
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