We could not complete your I tunes Store request. An unknown error occurred (0x800B0101).

why am i getting this error?

Windows error
http://support.microsoft.com/kb/2801987
or try that
https://discussions.apple.com/thread/3901065?start=0&tstart=0

Similar Messages

  • We could not complete your Apple iTunes Store request. Unknown error 5002.

    I upgraded to iTunes 7.7.0.43 and am no longer able to connect to the iTunes Store with my AppleID. Here is the exact message I receive:
    +"*We could not complete your Apple iTunes Store request. An unknown error occurred (5002).*+
    +There was an error in the iTunes Store. Please try again later."+
    Well...I've tried for two+ days now. I've been through all of the help/debugging suggestions (e.g., flushed dns, checked firewall, etc.) but still no luck. Please note that I AM able to connect to the iTunes Store using an older AppleID, but it's not the one that has an account balance.
    Please help!!

    FYI - I don't think this is a PC configuration/firewall issue. I went to the local Apple store last night and asked them if I could try connecting to the iTunes Store using my AppleID from one of their systems. I still received the same error:
    +"*We could not complete your Apple iTunes Store request. An unknown error occurred (5002).+*
    +There was an error in the iTunes Store. Please try again later."+
    Since I can connect to the iTunes Store from my PC using other AppleID's, it stands to reason that this particular problem is with the iTunes Store servers and not with the PC configuration.
    APPLE TECHS: Any updates/suggestions you might have would sure be helpful.
    null

  • TS1363 when i try to update my apps from itunes on my laptop i keep getting an error saying "we could not complete your itunes store request an unknown error occurred (0x800b0101)."

    when i try to update my apps from itunes on my laptop i keep getting an error saying "we could not complete your itunes store request an unknown error occurred (0x800B0101)."  this has been happening for a few weeks ive tried downloading the new version of itunes and checked the firewall settings but it still wont let me upgrade apps??

    Thanks jdnjo.  Your fix also worked in Windows 8!

  • We could not complete your itunes store request. an unknown error occurred (0x800b0101)?  plz halp!!

    this problum {we could not complete your itunes store request. an unknown error occurred (0x800b0101) }  and not cerated account same problum?? plz help!!!!

    What version of windows are you running on your computer ?
    If you are on XP then there are instructions on this page for how to set the date and time on your computer to 'internet time' i.e. go into Start > Control Panel > Date, Time, Language, and Regional Options > Date and Time and ticking 'Automatically synchronize with an Internet time server' and then clicking Update Now.  I think that you can also get into that setting by clicking on the clock on your taskbar.
    I think that Windows 7 is similar

  • TS3221 we could not complete your itunes store request. an unknown error occurred (0x800b0101)

    we could not complete your itunes store request. an unknown error occurred (0x800b0101)
    plz help me all xpat

    What version of windows are you running on your computer ?
    If you are on XP then there are instructions on this page for how to set the date and time on your computer to 'internet time' i.e. go into Start > Control Panel > Date, Time, Language, and Regional Options > Date and Time and ticking 'Automatically synchronize with an Internet time server' and then clicking Update Now.  I think that you can also get into that setting by clicking on the clock on your taskbar.
    I think that Windows 7 is similar

  • TS1368 Im trying to authorize my windows 8 pc and receive the following message:We could no complete your I tunes store request.The I tunes store is temporarily unavailable. Please try again later.

    Im trying to authorize my windows 8 pc and receive the following message:We could no complete your I tunes store request.The I tunes store is temporarily unavailable. Please try again later.

    Hi there PheeneyM,
    I would recommend taking a look at the troubleshooting steps found in the article below.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    -Griff W.

  • I am running Windows 7 (64bit) , and an error message appears following a recent update to iTunes v 11.1.2:  "iTunes could not connect to the iTunes store. An unknown error occured (-3212). Make sure your network connection is active and try again." help!

    I am running Windows 7 (64bit) , and an error message appears following a recent update to iTunes v 11.1.2:  "iTunes could not connect to the iTunes store. An unknown error occured (-3212). Make sure your network connection is active and try again." I have dug a little bit into possible problems but haven't found a solution yet, one note is that the network connection is OK. A response would be highly appreciated!  Thanks in advance.

    Hi c1r1g1,
    If you are having an issue connecting to the iTunes Store, you may find the following article helpful:
    Apple Support: Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Regards,
    - Brenden

  • Hi, so I keep having problems logging onto the iTunes store in iTunes and I get this error message: "iTunes could not connect to the iTunes Store. An unknown error occurred (0x80090318) Make sure your network connection is active and try again."

    Hi,
    So I keep having problems logging onto the iTunes store in iTunes where an error message pops up saying: "iTunes could not connect to the iTunes Store. An unknown error occurred (0x80090318) Make sure your network connection is active and try again."
    How do I fix this?

    Hey thatssoivi,
    If you are having an issue with being unable to connect to the iTunes store, I would suggest that you troubleshoot using the steps in this article - 
    iTunes for Windows: iTunes Store connection troubleshooting - Apple Support
    Thanks for using Apple Support Communities.
    Be well,
    Brett L 

  • When trying to connect to the itunes store on my MacBook Pro, I get the following error message: "iTunes could not connect to the iTunes Store.  An unknown error occurred (-54) Make sure your network connection is active and try again."

    When trying to connect to the itunes store on my MacBook Pro, I get the following error message: "iTunes could not connect to the iTunes Store.  An unknown error occurred (-54) Make sure your network connection is active and try again."

    I've had the same problem for a month and yet I still cant get iTunes to work, I've heard different solutions but none have worked for me
    This may or may not work for you but its worth a try even though it didnt seem to work for me, Good Luck!
    Control Panel
    Internet Options
    Connections Tab
    Click LAN Settings
    Uncheck "Use A Proxy Server"

  • I received this error: "iTunes could not connect to the iTunes Store. An unknown error occurred (-3212). Make sure your network connection is active and try again." We are connected. Any ideas on how to solve this?

    I downloaded iTunes. I was going to put an MP3 lecture on iTunes so I could put it on our new iPad but I got the message:
    "iTunes could not connect to the iTunes store. An unknown error occurred (-3212). Make sure your network connection is active and try again." I was able to get on this site so I know the connection is fine. Any ideas how to fix this?
    Thanks.

    Hello Buck
    If you are having issues with the iTunes store, check out the article below.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • "iTunes could not connect to the iTunes Store. An unknown error occurred (-3212). Make sue your network connection is active and try again." What can I do to fix it?

    Help! I'm getting the following error message:
    "iTunes could not connect to the iTunes Store. An unknown error occurred (-3212). Make sue your network connection is active and try again."
    I'm obviously connected to the internet since I'm typing this. What can I do to fix the problem? Thank you for your help!

    Hello Buck
    If you are having issues with the iTunes store, check out the article below.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • Help error message - iTunes could not connect to the iTunes Store.  An unknown error occurred (0x80092013)

    This message keeps coming up everytime I try and log in on iTunes:
    iTunes could not connect to the iTunes Store.  An unknown error occurred (0x80092013)
    I have have looked at my proxy and unclicked the box.
    I have enabled iTunes on my firewall. 
    I have uninstalled it and reinstalled the update. 
    I'm at a loss, can anyone help me know where I have gone wrong?
    Thank-you

    If like me you have concluded that this is not a connectivity issue.
    In my case it is a problem with Webkit2 and they way it handles SSL certificates.
    To test if this is the case install Safari for windows 5.1.7(if not already installed) and try to access a secure site, like facebook or your banking, if you receive a certificate dialog box saying 
    "Safari can't verify the identity of the website"
    If you hit "Continue" and the page loads but does not render correctly ........
    Then try using another browser (IE/FF/Chrome) and see if you are able to access the site without prompts and the page renders correctly.
    From Safari 4.04 onwards (as well as iTunes) it uses the windows root certificate store, to test uninstall Safari 5.1.7 and go back as far as Safar 3.2.3 (oldapps.com) and then try to access a secure site, if it renders correctly (back then Safari handled it's own certificates) you have the same problem as me
    If you also look in the logs for itunes when you're accessing (attempting) the store if you find a reference to webkit2 and certificates that should further help clarify the problem. btw - don't bother with windows root certificate updates if your other browsers work ok

  • I just recently downloaded iTunes and whenever I try to access the store It says "iTunes could not connect to the iTunes Store. An unknown error occurred (0x80096004)

    I just recently downloaded iTunes and whenever I try to access the store It says "iTunes could not connect to the iTunes Store. An unknown error occurred (0x80096004). I have windows xp and it's running on service pack 2. I have downloaded and redownloaded iTunes many times. I'm getting very frustrated!  Please help!

    I have the same error for Windows Vista.  I read all the community posts and followed the suggested fixes including numerous uninstalls and installs, clearing cache, choosing various SSL TL options, turning off all spyware and nothing has worked.  My internet works fine for all my other programs so not sure what is going on with Itunes.  I will not buy anymore products through
    Apple Itunes.

  • TS1538 itunes could not connect to the itunes store. An unknown error occurred (0x80090318

    I get this message everytime I click on iTune Store itunes could not connect to the itunes store. An unknown error occurred (0x80090318.
    I tried doing a clean install of the OS incase there was a bug messing with the preferences in itunes but its still not connecting to the itunes store

    Hello paulosdad,
    Thank you for using Apple Support Communities.
    For more information, take a look at:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Have a nice day,
    Mario

  • I have never been able to connect to the itunes store. It always says"itunes could not connect to the itunes store. An unknown error occurred.(306)  So what does this mean and how can I fix it?

    I have never been able to connect to the itunes store. It always says"itunes could not connect to the itunes store. An unknown error occurred.(306) " So what does this mean and how can I fix it?

    Hello zabetnz
    Start with the article below to get access to the iTunes Store. If it does not work, then there are some links towards the bottom of the article for additional troubleshooting.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Regards,
    -Norm G.

Maybe you are looking for

  • Project Error - files unable to open

    I have a large project, complex file structure, using RoboHelp 8.0. Here is a history of the problem: 1. The application suddenly quit, and I received the error message: "Adobe RoboHelp 8 has encountered a problem and needs to close. We are sorry for

  • ISight failure on 3.06 iMac

    Hi Everyone, I have just received my latest 24 inch iMac a 3.06 Ghz with 8800 GS graphics. Its really fine but there is just one problem with the iSight camera I do not get with my two white 2.16 Ghz 24 inch iMacs. I have Skype on all three machines

  • Finding a word within a string

    Hey everyone, Just having a little trouble with something. I'm trying to find a word -- that is, not a substring, an actual word as defined by the english language -- within a string. For example I don't want "hell" to be found in "hello".. only "hel

  • Co-Product Costing

    Dear Experts, We have a Discrete Manufacturing scenario. The Production orders are created manually. The BOMs consist of only 1 RM and relation to FG is 1:1 with respect to weight. (UOM is tonnes) Now, upon processing the RM, the FG material is recei

  • ADF Application error when deploy on WebLogic Cluster

    Hello, I setup a WebLogic 10.3.5 Cluster, but I have problems to deploy my ADF application (ADF 11.1.2). I am getting the following java.lang.NoClassDefFoundError: oracle/adf/share/logging/ADFLogger The problem does not occur if I deploy the same app