We could not complete your iTunes Store request An unknown error occurred (4002)
Anyone knows what it means?
It's an error with Genius, iTunes match.
Store > Turn off iTunes Match
Store > Update Genius (update and wait for it to complete)
Store > Turn on iTunes Match
Should work.
Similar Messages
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Movie Rental error - i keep getting the message "We could not complete your Itunes store request. an unknown error occured (-42110). There was an error in the Itunes store. Please try again later.... any help?
Perhaps try the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting -
I downloaded a HD movie for rental and every time i go to play it i get a error saying we could not complete your Itunes store request. a Unknown error occurred (-42110)
Perhaps try the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting -
i am trying to download one app and here is my result (WHY?) this app is just free for today and i have to sownload it.
"We could not complete your iTunes Store request. an unknown error occurred. (-50) there was an error in the iTunes Store. Please try again later."I restarted the computer and this error message did not return. Anyone else having this issue may want to simply try restarting their computer.
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when i try to update my apps from itunes on my laptop i keep getting an error saying "we could not complete your itunes store request an unknown error occurred (0x800B0101)." this has been happening for a few weeks ive tried downloading the new version of itunes and checked the firewall settings but it still wont let me upgrade apps??
Thanks jdnjo. Your fix also worked in Windows 8!
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I purchased Itunes Match and every time i try to run it, it doesnt even finish step 1, it just says "We could not complete your itunes store request, an unknown error occured (4007" what do i do because i need itunes match to work!
- Try manually placing the iPod in recovery mode and then restoring. For recovery mode:
iPhone and iPod touch: Unable to update or restore
- Next try DFU mode:
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
We could not complete your itunes store request. an unknown error occurred (-1202) what to do??
yup! i m new to itunes! and now as i installed it, the itunes store opened, wheni went to create a id, then i a page appeared, then when i clicked "continue" to create a apple id it showed "we could not complete your itunes store request. an unknown error occurred (-1202)"
heloo????
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We could not complete your itunes store request. an unknown error occurred (0x800b0101)? plz halp!!
this problum {we could not complete your itunes store request. an unknown error occurred (0x800b0101) } and not cerated account same problum?? plz help!!!!
What version of windows are you running on your computer ?
If you are on XP then there are instructions on this page for how to set the date and time on your computer to 'internet time' i.e. go into Start > Control Panel > Date, Time, Language, and Regional Options > Date and Time and ticking 'Automatically synchronize with an Internet time server' and then clicking Update Now. I think that you can also get into that setting by clicking on the clock on your taskbar.
I think that Windows 7 is similar -
We could not complete your itunes store request. an unknown error occurred (-1001)? plz halp!!
we could not complete your itunes store request. an unknown error occurred (-1001)?
anyone can help me plz.Hi there Abozaid,
I would recommend taking a look at the troubleshooting steps found in the article below.
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
-Griff W. -
TS3221 we could not complete your itunes store request. an unknown error occurred (0x800b0101)
we could not complete your itunes store request. an unknown error occurred (0x800b0101)
plz help me all xpatWhat version of windows are you running on your computer ?
If you are on XP then there are instructions on this page for how to set the date and time on your computer to 'internet time' i.e. go into Start > Control Panel > Date, Time, Language, and Regional Options > Date and Time and ticking 'Automatically synchronize with an Internet time server' and then clicking Update Now. I think that you can also get into that setting by clicking on the clock on your taskbar.
I think that Windows 7 is similar -
have itunes vouchers and each time i click redeem , I get error "we could not complete your itunes store request, an unknown error occured 1202, try again later. I have tried this for 4 days running and get same error.
I have this same problem. It's like it is not Authorizing this Mac.
What happens when you try to listen to a preview on the Music Store?
Mine asks me to authorize again and gives me the error exactly as you said above.
What happens when you try to view your account information (in Music Store, click on your account name in the top right corner)?
Mine lets me authorize sucessfully and shows me my account information.
I have emailed iTunes support about this and they replied with a generic answer about Deauthorizing and re-authorizing the computer.
I even tried, to no avail, the tips here...
http://discussions.apple.com/thread.jspa?threadID=471237&tstart=30
If anybody reads all this and has any new info for us, please take the time to post it here!
PowerMac G4 Mac OS X (10.4.6) -
i restored my ipod and then it said for me to connect my ipod to my computer and it says error could not complete your itunes store request an unknown error occurred (-9808)?
This covers your symptom:
http://support.apple.com/kb/TS2753 -
Want to get a free app but keep getting this response ' we could not complete your itune store request an unknown error occured (-9808)'?
I've done a search on here and haven't found any solutions posted for it for windows computers. You could try posting in the iTunes For Windows forum and see if you get any suggestions in there (are you able to download other items from the store e.g. a free app ?) - I use a Mac, the only things that I could think of to suggest trying is see if you get the same error on a different iTunes library :
creating and/or opening a different iTunes library : http://support.apple.com/kb/HT1589
or using a different user account on your computer in case it's a problem with that user account.
But you may want to try the iTunes For Windows forum first, apart from anything else you are likely to get better help for the above -
Authorization - 'we could not complete your iTunes store request. an unknown error occured (-42408)
I was having problems connecting my iPhone 4s to my iTunes, so I was advised to restore my phone as I had everything backed up to my laptop.
I have restored my phone 3 times now and cannot sync anything to it as i need 'authorization' but whenever I enter my apple ID and password to complete the authorization i get a pop-up saying
'we could not complete yout iTunes store request. an unknown error occured (-42408) there was an error in the iTunes store. please try again later'
like I said, I've restored my iphone 3 times now and get this every time and in doing so I have lost everything that was on my phone (that im not worried about) i just want to know how I can authorize my laptop so I can sync music to my iphone.
I am up to date with the latest itunes and all softward on my phone.Doublechecking. In the course of your troubleshooting to date, have you worked through the following document?
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
(If not, perhaps first try the "Remove the SC Info folder" instructions from the document.) -
Can anyone Help me with this message? We could not complete your itunes store request an uknown error occurred (-1201)?
You have to unplug your ipod and reload the page.
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