We could not complete your Music Store request.  There is not enough memory

I have been using iTunes successfully on my PC, Mac Mini and MacBook Pro. I upgraded to the latest iTunes on my MacBook and Mini and then bought an album. iTunes on my MacBook asked me to authorize the computer (which it was already, weird). When I tried to do this, I got the following error:
We could not complete your Music Store request. There is not enough memory available.
There was an error in the Music Store. Please try again later.
Every time I try to authorize after getting this message, my authorization number goes down from 5 to 0. What gives? This was working yesterday.

I have this same problem. It's like it is not Authorizing this Mac.
What happens when you try to listen to a preview on the Music Store?
Mine asks me to authorize again and gives me the error exactly as you said above.
What happens when you try to view your account information (in Music Store, click on your account name in the top right corner)?
Mine lets me authorize sucessfully and shows me my account information.
I have emailed iTunes support about this and they replied with a generic answer about Deauthorizing and re-authorizing the computer.
I even tried, to no avail, the tips here...
http://discussions.apple.com/thread.jspa?threadID=471237&tstart=30
If anybody reads all this and has any new info for us, please take the time to post it here!
PowerMac G4   Mac OS X (10.4.6)  

Similar Messages

  • TS3297 When I try to download music an error message appears that says "We could not complete your itunes store request.  An unknown error occured (-1202)

    When I try to download music an error message appears that says "We could not complete your itunes store request.  An unknown error occured (-1202)

    Perhaps try the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
    iTunes: Advanced iTunes Store troubleshooting

  • I keep getting the follow error messages when I try to sign into iTunes store or redeem a song code: We could not complete your iTunes store request. The network connection could not be established. There was an error in the iTunes store, please try again

    I keep getting the following error messages on my Mac when I try to redeem a song code: "We could not complete your iTunes store request. The network connection could not be established. There was an error in the iTunes store, please try again later."  and then, "We could not complete your iTunes Store request. An unknown error occurred (-50)."

    Hello, constance132. 
    Thank you for visiting Apple Support Communities. 
    Here are some troubleshooting steps that I could recommend when receiving error -50. 
    "Error -50," "-5000," "8003," "8008," or "-42023"
    These alerts occur due to timeouts or conflicts trying to write a file during download.
    If you encounter this issue while accessing iTunes Store:
    See iTunes 9: "One Moment Please" or "Error (-50)" message when accessing iTunes Store
    If you encounter this issue while while downloading something from the iTunes Store:
    Delete your iTunes Downloads folder, located in:
    Mac OS X:
  ~/Music/iTunes/iTunes Media/Downloads   Note: "iTunes Media" may appear as "iTunes Music. Also, the tilde (~) refers to your Home directory.
    Windows Vista:
  \Users\username\Music\iTunes\iTunes Media\Downloads\
    Windows 7:
  \Users\username\My Music\iTunes\iTunes Media\Downloads\
    Windows XP:
  \Documents and Settings\username\My Documents\My Music\iTunes\iTunes Media\Downloads\
    After locating your iTunes Downloads folder:
    Quit iTunes.
    Delete the Downloads folder on your computer.
    Open iTunes.
    Choose Store > Check for Available Downloads.
    Enter your account name and password.
    If you encounter this issue while while downloading Digital Copies using Windows:
    Use MSCONFIG (directions for Windows XP and Windows Vista/Windows 7) to disable conflicting software.
    If using MSCONFIG steps resolves the issue, you may want to use the System Configuration Utility to turn on the third-party System Services and Startup Items one at a time (restarting your computer after turning on the item or items) to identify which System Service or Startup Item is causing the conflict.
    You can turn all of them back on by selecting the Normal Startup option under the General tab of the System Configuration Utility window, but please note that this may cause the issue to reoccur.
    If you are able to isolate the issue to a particular third-party software, you may wish to contact them to let them know of the conflict.
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Cheers,
    Jason H. 

  • ITunes Store error msg: We could not complete your iTunes Store request. An unknown error occurred (-50).

    So I began having trouble connecting to the iTunes store with my computer about a month ago. It was working fine, I purchased and downloaded some music, and then the next day I got this message when I clicked on the iTunes Store: "We could not complete your iTunes Store request. An unknown error occurred (-50). There was an error in the iTunes Store. Please try again later."
    Some basic facts about my computer:
    Mac OS X 10.7.3, purchased in May '12.
    iTunes is updated to the latest 10.6.3 version.
    I have Sophos Anti-Virus (newly installed in the last two weeks).
    No firewalls are set up.
    Parental controls are not blocking anything (don't have them set up).
    Internet connection is fine, no matter how I connect.
    I did have an older version of iTunes (the previous version, so it wasn't that old) when the problem began, so I updated to the newest version hoping it would fix it; but it hasn't. I have checked the firewalls per apple community posts. I have checked the network connection. I only just put on an Anti-Virus (and the problem was pre-AV, so it shouldn't be that). I FINALLY figured out how to uninstall iTunes, and then I reinstalled it. The store still won't open, giving me the same message. 
    A little more research seems to show that the (-50) error is when it times out? But the message appears barely half a second after I click on the iTunes Store icon. It doesn't seem to even try; there isn't enough time to warrant a 'timing out'.
    I am at a loss. At this point I am considering taking my computer in and telling them 'fix it, no matter what', but if I can avoid the hassle of being without my one and only computer for at LEAST a week, that would be great.
    Does anyone have any ideas?! 
    Thank you and God bless!
    Mary 

    Hi Laura-Wedders,
    Thanks for visiting Apple Support Communities.
    On August 7th, some users may have been unable to make purchases from the App Store, iTunes Store, Mac App Store, or iBookstore. Apple worked quickly to resolve these issues, however you may have experienced them.
    To check the current status of these systems please see:
    Apple - Support - System Status
    http://www.apple.com/support/systemstatus/
    If you are still experiencing issues, you may want to troubleshoot with the following articles:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    All the best,
    Jeremy

  • Error - Could not complete the music store request, the store may be busy .

    I get the error "Could not complete the music store request, the store may be busy, check your internet connection or try again later." I have uninstalled and reinstalled,Tried on and off with the firewall, tossed the prefs, tried older and latest versions. It used to work but it hasn't worked in the last few days.
      Windows XP Pro  

    I found the problem to the iTunes Music Store connectivity. When iTunes version 6 is installed, it places a configuration / preferences file in the following location:
    "C:\Documents and Settings\<user>\Application Data\Apple Computer\iTunes\iTunes.pref"
    This file contains several very large keys:
    Preferences:129= (41,826 characters in length)
    Music Store= (1,722 Characters in length)
    Somewhere in these keys is stored are references to userid's, connections or other TCP/IP / internet connectivity objects that are being used when iTunes is installed. By deleting this file, these old setting appear to be cleared out.
    In my case, one or more of the keys in this file appear to have been storing a property from my old dial-up ISP connection that was no longer valid for my new, Comcast cable modem connection.
    Once I deleted this file, and re-started iTunes, it was as if I had never run the software before. I bypassed the option for searching for and importing .mp4's from My Music, and Itunes opened correctly, with full access to the music store. My library and playlists were intact and all is well.
    Apple should re-write the protion of iTunes codes that stores anything pertaning to an internet connection that may change over time. Alternatively, iTunes should either A) Prompt for this information B) Enable user access to this parameter in a settings dialog C) Access this information dynamically at runtime.
    Paul

  • We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later.

    Please can someone help. I keep on getting this when I try and buy a song or upgrade my iPhone aps. I have got the latest iTunes on my 15" MacBook Pro with OS X 10.8.5 (12F37). Last week I changed my password on //appleid.apple.com I could the access my account in iTunes. I have tried to log on to my account / view my account in itunes / buy a song and tried upgrading my apps, but I can't do anything now. it is frustrating. Please, please, please can someone help. :-)

    Unsure if this will help anyone but I had the same problem with the message always coming up when I tried to login: "We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later."
    What I couldn't understand was that I could log into iTunes online, but not through the iTunes app, becoming very frustrated I went to drastic measures to get everything working again - although I found this post after I had success.
    To add to the issue, my iPhone (4S - iOS7) was visible on iTunes (latest version), but some of my apps had failed to sync (showing grey on my iPhone and being unable to delete them), causing further issues and adding to my frustrations....which attributed to the drastic measures posted below.
    (You may want to try following the above posts before following my method)
    **** Apple support provided me with an email containing many links, all of which didn't really help me, but I'll post anyway, just incase they assist someone else:
    "Dear Luke,
    Thank you for writing to iTunes Store Customer Support, my name is Indra and I'll be assisting to you with your concern.
    I understand that you are unable to login to your iTunes store account and getting message that the iTunes Store is temporarily unavailable. I can imagine you must be eager to access your account and I will do my best to resolve this issue.
    Luke, as an advisor for the iTunes Store, I handle issues related to billing, downloading, customer accounts, and the items available on the iTunes Store. Although your question falls outside of my area of specialty, I will be happy to assist you with resolving your issue.
    I have verified that the iTunes Store is functioning and accepting connections. The issue could have been temporary, related to your internet connection, your local network, or your computer itself. If you’re still unable to connect, this article outlines some potential solutions:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    These articles have helped other Windows users resolve connection issues:
    iTunes for Windows: iTunes Store connection troubleshooting
    http://support.apple.com/kb/HT1527
    iTunes for Windows: Could not establish a secure connection to the iTunes Store
    http://support.apple.com/kb/TS1470
    iTunes for Windows: can't access the Internet if proxy settings are incorrect
    http://support.apple.com/kb/TS1490
    iTunes: Troubleshooting security software issues
    http://support.apple.com/kb/TS3125
    Firewall, virus-protection, and web-acceleration software can prevent you from connecting to the iTunes Store. You might not be able to connect even if the software appears to be configured to allow full access to the iTunes Store. You can use the MSCONFIG utility to determine if software on your computer is preventing access to the iTunes Store. For detailed instructions, please refer to the following article:
    Using Msconfig to troubleshoot conflicts in Windows Vista and Windows 7
    http://support.apple.com/kb/HT2292
    If the articles above don't help you connect to the iTunes Store, I suggest testing to see if this issue occurs while you are signed in to a new user account on your computer. To learn how to create a new user account in your version of Windows, please read the article below for your operating system:
    How to create and configure user accounts in Windows XP
    http://support.microsoft.com/kb/279783
    Windows Vista: Create a user account
    http://windows.microsoft.com/en-US/windows-vista/Create-a-user-account
    Windows 7: Create a user account
    http://windows.microsoft.com/en-us/Windows7/Create-a-user-account
    Windows 8: Create a user account
    http://windows.microsoft.com/en-us/windows-8/create-user-account
    Once you are signed in to this new user account, open iTunes and try to connect to the iTunes Store. If you can connect without error, then you’ve identified that the issue is with the previous user account that you were using. You may want to consider adopting this new account as your user account and transferring your files from the old account to your new one.
    If you require more assistance, you may wish to call our AppleCare technical support team. A technical Advisor will be able to tell you about Apple's complimentary and fee-based support options as well as assist you in determining what option might be most helpful in this case. To find the appropriate phone number, please visit:
    Contacting Apple for support and service
    http://support.apple.com/kb/HE57
    I hope that the information provided above is helpful.
    Thank you for contacting us and have a nice day!
    Sincerely,
    iTunes Store Customer Support
    http://www.apple.com/support/itunes/ww/"
    But if the above doesn't work for you then you can follow my method...in the end, I perfomed the following actions which did work:
    1).  Uninstalled iTunes from my computer (via Control Panel > Programs & Features)
    2).  Located the iTunes folder containing media, Previous Libraries etc (normally located under your Music folder) and simply moved it to my desktop. (can't afford to delete)
    3). Downloaded iTunes.
    4). Plugged my iPhone into my laptop and moved all contents across to my desktop (photo's).
    5). Restored my iPhone erasing ALL data (extreme but desperate measures were required) - you may want to back it up, but I personally didn't have anything that I couldn't afford to loose on it.
    6). Set-up my iPhone (set language etc...) including iCloud, but did not plug it into my laptop.
    7). Chose the following iPhone settings>   
              > iCloud - Contacts turned off
              > Mail, Contacts, Calendars - iCloud Contacts turned off (same end result)
              > iTunes & App Store - made sure I was logged in via Apple ID.
    7). Closed Outlook.
    8). Re-installed iTunes, saving it on the C:> default location.
    9). Followed the normal iTunes install prompts, setting it up as new. (making sure I had NO apps or music - clean slate)
    10). Plugged my iPhone into my laptop, waiting for it to appear as it normally does.
    11). Checked for iOS updates and iTunes updates (all good)
    12). Checked Sync Contacts with Outlook (opening Outlook at the same time) - Calendars I left to the iCloud
    13). APPLY....once sync finally completed (this time SUCCESSFUL) I was able to click iTunes Store and LOG IN.....finally!
    I probably didn't have to perform all 13 steps, but that's exactly what I did to get everything working again!
    There is probably someone out there who will be able to explain why I couldn't login to iTunes, why many of my apps didn't load onto my iPhone correctly, why everything failed to sync and probably able to shorten the above 13 steps to a quick fix.... but for now, everything is finally working and my 48hrs of frustration has come to an stress free end!

  • Could not complete your itunes store request. unknown error occurred (-4)

    I synced my iPhone to my Macbook for the first time. When I connected the phone, iTunes opened and prompted me to login. I entered my Apple ID and password. Then, I synced my contacts and music to my phone.
    Afterwards, I disconnected my phone from the computer and tried to download a free app. My phone prompted me to enter my apple username and password. I tried entering my Apple ID and password but access failed. So my first question is, is the Apple ID the same thing as an Apple account? Can I use it to login and download apps on iTunes?
    Secondly, I tried creating an account on iTunes by selecting the button and an error message popped up. It said
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    I'd love some help on this so I can start using my new phone =)

    I found out how to sign up!

  • We could not complete your iTunes Store request. SOLUTION

    We could not complete your iTunes Store request.
    An unknown error occurred (-9812).
    There was an error in the iTunes Store. Please try again later.
    I was getting a dialog box with these messages when trying to play DRM'ed music or trying to login to the iTunes store from a MacBook. (This is a message typically seen on Windows.)
    I spent around 6 hrs on the phone with Apple support (they were very nice). We tried everything from removing and redownloading iTunes, to deleting preferences, to creating new Mac OS X accounts (which worked, but didn't solve the problem of accessing the iTunes store from my primary account).
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    After doing this, I was able to login to the iTunes store, and play DRM'ed music. I'm posting this in hopes that it will solve someone else's iTunes access problems!

    This worked for me, thanks man.

  • We could not complete your iTunes store request an unknown error occured 50

    Yeah. I got this message while I was trying to access the iTunes store and I had to wait about 10 minutes then I got this message. "We could not complete your iTunes store request. An unknown error occurred (-50). "
    I am on a multi-user mac mini running OS X 10.5.5 with an intel core on the non-administrator account with most things enabled. I have been having this problem for a while when going from my library to the store. It can't open up the store, but it can download items to my computer from the store still. Can someone please look at this? I really need this issue resolved.

    I have the same problem PLUS I get the "Genius is temporarily unable to show you related music..." whenever I select a song. This occurs even when I log in as Administrator. Updating to 8.0.1 did not fix either problem.
    I can access the iTunes Store and download music. Genius had no problems uploading my iTunes Library info, and it can create playlists for selected songs. I believe this rules out communications and authorization problems. I have a G4 Mac Mini, a G5 PowerPC, and an Intel iMac with the same problem, so it's unlikely to be a Mac hardware issue. A firewall problem was unlikely (since I can access the iTunes Store), but I tested this with the firewall off. Both problems still remained. Updating Genius, turning Genius off and then on again, reinstalling iTunes 8, updating to 10.5.5, etc. did not work.
    The only unusual factor is that I have HughesNet satellite 'broadband.' I cannot see how that would matter, but perhaps the individual song iTunes Store and Genius features don't get along with something in my HughesNet 'modem.' Any ideas from other users?

  • We could not complete your iTunes Store request. The network connection...

    Hi,
    I have recently downloaded iTunes (three times now) due to getting an ipod for Christmas. When I first tried to buy anything off the iTunes Store I got the following error box "We could not complete your iTunes Store request. The network connection timed out. Make sure you netowkr connections are correct and your netowkr connection is active, then try again." so I have searched the internet for a possible solution, firstly I found I had to stop block-up poppers, i done this and I could buy an album...perfect. The next day I tried buying something else, but alas could not and instead keep receiving the above error message. So far I have tried:
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    Flushing the DNS
    Turning off the firewall (both windows and router)
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    Disabling virus protection
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    You can buy MP3s at any online music download store and add them to your iTunes library, and sync them to your iPod. Some stores add them automatically. Try the amazon.com MP3 Download Store, for example.

  • Itunes Could Not complete the music store request, the store may be busy,

    I get the error "Could Not complete the music store request, the store may be busy, check your internet connection or try again later." I have uninstalled and reinstalled, I have complete firewall access to it and I have no clue what is wrong with it. It used to always work but it hasn't worked at all in the last several months.

    hi miles4!
    Could Not complete the music store request
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  • "We could not complete your iTunes Store request. An unknown error occured (-1202) - FRUSTRATED

    Hi,
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    I have the same problem PLUS I get the "Genius is temporarily unable to show you related music..." whenever I select a song. This occurs even when I log in as Administrator. Updating to 8.0.1 did not fix either problem.
    I can access the iTunes Store and download music. Genius had no problems uploading my iTunes Library info, and it can create playlists for selected songs. I believe this rules out communications and authorization problems. I have a G4 Mac Mini, a G5 PowerPC, and an Intel iMac with the same problem, so it's unlikely to be a Mac hardware issue. A firewall problem was unlikely (since I can access the iTunes Store), but I tested this with the firewall off. Both problems still remained. Updating Genius, turning Genius off and then on again, reinstalling iTunes 8, updating to 10.5.5, etc. did not work.
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    I've been trying to download videos and/or podcasts from iTunes and I keep getting the above error (We could not complete your iTunes store request. An unknown error occurred (12002)).
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    I am having this issue since 2 days ago too.
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    I can play music, sync, burn CDs, but I can not buy music OR edit any of my account details without getting this message.
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  • HT201209 I have itunes vouchers and each time i click redeem , I get error "we could not complete your itunes store request,  an unknown error occured 1202, try again later. I have tried this for 4 days running and get same error.

    have itunes vouchers and each time i click redeem , I get error "we could not complete your itunes store request,  an unknown error occured 1202, try again later. I have tried this for 4 days running and get same error.

    I have this same problem. It's like it is not Authorizing this Mac.
    What happens when you try to listen to a preview on the Music Store?
    Mine asks me to authorize again and gives me the error exactly as you said above.
    What happens when you try to view your account information (in Music Store, click on your account name in the top right corner)?
    Mine lets me authorize sucessfully and shows me my account information.
    I have emailed iTunes support about this and they replied with a generic answer about Deauthorizing and re-authorizing the computer.
    I even tried, to no avail, the tips here...
    http://discussions.apple.com/thread.jspa?threadID=471237&tstart=30
    If anybody reads all this and has any new info for us, please take the time to post it here!
    PowerMac G4   Mac OS X (10.4.6)  

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