"We could Not Complete Your Request" Error

Got an email yesterday saying that i'd failed to reset my Apple password even though i havent tried so i was a little concerned, I've tried to connect to my account, I can see the iTunes store fine and download free podcasts that dont require a log in, but if i try to log in to my account i get the error "We could not complete your iTunes store request. The requested resource was not found. There was an error in the iTunes Store. Please try again later." anybody got any ideas?

I have a similar issue.
I had major problems with my iMac G5 which required my taking the machine to an Apple Store (still covered by AppleCare). They essentially rebuilt the entire machine. However, when I tried to get back into iTunes, I found that I couldn't play any of the music I had purchased. It told me to re-authorize my machine, but when I tried (and continue to try), I get the message:
"There was an error in the itunes store. Please try again later."
I am now in touch with Apple Support via email to see if the can fix the problem. I cannot find the error code I receive anywhere (-9813), and neither can Apple.
So far, I haven't had any luck either, but if this adds to the pool of information to generate any ideas, this is my story thus far...

Similar Messages

  • Getting "Could not complete your request" error all the time

    Whenever I try to do anything in Fireworks CS6 (CC desktop version) I get the error message "Could not complete your request. An error occurred".  The only exception is when I try to preview an image I get "Could not render the database. An error occurred"
    This literally happens with any action, from opening a file to changing any attribute of an object (e.g. colour, position, size).  Try to draw a new object - same error.  Delete one - same error.
    Weirdly it does seem to complete the action after I "Ok" the error message.
    Any ideas? 
    I am running this on Mac OSX 10.9.1 on a pretty new MacBook Pro.  I've checked for updates and I'm running the latest version.  (I'm running the trial version, as I am trying to decide whether or not to switch over to CC from my desktop apps, but I would hope it is the same as the full commercial version)

    For me the Fireworks stopped when it got to "Intializing Tab Windows", then a crashed and  displayed "Could not complete your request. an error occurred" and would never load. Basically dead. I couldn't use it at all. My whole workfow came to a stand still.Fireworks-Error.jpg
    BACKGROUND
    Just before this happened, I was trying a new feature from within Dreamweaver. While inside Dreamweaver, I could double-click an image file and it opened in my Fireworks to be edited. I thought . . . Wow, this is really cool. I edited that image and closed it and continued on my work. Since then, that "Connection" between applications has become permanent. Fireworks "THINKS" it is still connected to Dreamweaver. Later Fireworks would NOT open/load at. I would always get the above error.
    PARTIAL SOLUTION
    BTW: I had to do this twice, because the first time, I missed a file somewhere.
    I had to completely uninstall all ADOBE applications. I mean everything! I had CS3 & CS4 and Adobe Readers on my system.
    Since I'm on the mac, I went through the "Application Support" both user and system and the "Preferences" for both user and system and deleted everything that had either "adobe" or "macromedia" in it. There was also a file in the "Launch Agent & Daemons".
    I emptied the trash and did a power off restart. Then I reinstalled CS6. Now Fireworks at least loads and I can use it again, but it still isn't the same.
    OBSERVATION
    Fireworks and Dreamweaver are still "Connected". It won't save an existing PNG file as itself, it displays an error, "That file is open in another application", which is NOT true. I have to use the "Save As" option, and use the Finder to rename that file. I also notice an extra file labeled ex:0000056 which looks like the file I tried to save.
    So at least I can use my Fireworks again although it is irritating. I don't know how to "CUT" the connection between applications. Uninstalling & reinstalling did NOT reset this, the only option left would be a backup, wipe and fresh install of my entire laptop. I just don't have time to do that right now. Hope that helps someone else.
    Arlene

  • App store "your apple ID has been disabled" then "we could not complete your request" (error 18)

    Hi,
    Whenvever I try to update apps on my new macbook pro 15" retina, a message appears saying my ID has been disabled and then another appears saying we could not complete your request with error message 18. I can however sign in to other things without trouble.
    I'd appreciate it if anyone could help!

    Apple ID Security -
    Telephone Apple Care for your country and ask for the Account Security Team, then request help enabling your account.
    Or use this link for contact by internet-
    http://www.apple.com/support/appleid/contact/
    Choose Other Apple ID Topics and then Apple ID Account Security

  • Transport Monitor could not complete your request (16)

    Transport Monitor could not complete your request (16) is the message I keep getting lately when I try to hotsync my palm IIIc with my 24inch imac running OSX 10.4.11. I'm also using Keyspan serial adaptor for the palm to a USB port. I've been able to hotsync on this machine before the only thing different was that I unplugged the cable once from the USB port to use a flash drive. Now everytime I try to enable hotsync via the hotsync software setup panel I get the above message.
    Any ideas about what to do? Thanks in advance.
    Post relates to: Palm IIIc

    I have recently been receiving a "Transport Monitor could not complete your request" error, though with the tag (-4960) at the end.  This error appears upon computer startup, ever since I had to reinstall Mac OX 10.5.2 on my computer.  Everything worked fine with the same computer until that reinstallation.  Now, nothing happens on my computer when I try to USB-synch my Treo 680, though it works fine on other computers.
    I have tried repairing disk permissions.  I have also tried deleting all the files for Palm Desktop and reinstalling it.  When I did so, I received the same error message during the installation process!
    What can I do?
    Thanks 
    EDIT: Perhaps relatedly, something seems to be malfunctioning in the HotSync Manager application.  When I open it, the default window with "HotSync Software Setup" does not open.  I can select other menu options (e.g. "Install Handheld Files" ), but if I select "Setup" from the HotSync menu, nothing happens. 
    Post relates to: Treo 680 (Cingular)
    Message Edited by emergent on 03-30-2008 08:27 PM
    Message Edited by emergent on 03-30-2008 08:28 PM

  • Error:  "Could not complete your request because of a program error" (photoshop CS2 9.0.2 on MAC OSX

    Today I started my program (photoshop CS2 9.0.2) and opened a JPG file. When I went to print the file the program crashed and closed. When I restarted the program and went to open the file I got this error message, "Could not complete your request because of a program error".
    I have tried several different file types/sizes and all result in the same error message since the program crashed. It will not open any file I try to open. As I indicated above I am using Photoshop CS2 9.0.2 it is on a MAC with OSX 10.4.11.
    I called Adobe and the Rep directed me to Tech Note 331307 and told me to Re-create the Photoshop preferences files. Which I did and restarted the program, but when I tried to open a file (any file) I still get the same error message so it doesn't appear to be the preferences.
    Does anyone have any info as to what the problem may be and how to correct it.
    Thanks

    Thanks for the response. OK... This is the first day I have been able to get back to the problem.
    My system I am running Photoshop on is a Power Mac G4, AGP Graphics ATY Rage 128Pro chip set 16MB VRAM LCD 1280x1024 32-bit color, 500MHz, 1.75GB of memory, 1 MB L2 Cache, 100 MHz Bus Speed. I had installed the latest security update and repaired the permissions the day the problem started.
    Now to day I started the system and went in and created a Guest Account. I logged into the guest account and started Photoshop. Low and behold it worked just fine. So I logged out of guest and logged into my main user account And started Photoshop. Wouldn't you know it.... It works just fine. I can open any file I want with now problems.
    I got to thinking after I had done all of this that I wished I had tried to open a file in Photoshop today prior to creating the guest account to see if it still had the problem in my main user account.
    I did not change anything else on the system and all seems to work fine now. So at his point I am really not sure what the problem was.
    Again thanks for taking the time to respond to this issue.

  • I keep getting a message saying "Could not complete your request because of a program error"

    I keep getting a message saying ( Could not complete your request because of a program error??
    Does anyone know what this means or how to fix?

    blucoast,
    Can you please be more detailed? When are you getting this - what is causing it? Any specific tool or while starting Photoshop itself?
    Do you see an error number or error code or a report? Can you post that here?

  • Effects not working? "Could not complete your request because of a program error?"

    Hey guys&gals - I have always had this problem when working in RGB/CYMK modes - can anyone help me with that?
    More more importantly, now I am getting in in Grayscale mode as of this morning.
    I run Photoshop 6 V 13.1.2 x64 and just updated it this AM.
    Effects are crucial for my job, so I need this fixed asap!!
    I have tried the ctrl, alt, shift start up to no avail. Restarted, shutdown my PC as well.
    Please advise!
    Thanks,
    blaqgranitelaser

    Found the places I was supposed to - now what? Photoshop isn't crashing... doesn't give me any info other than a box saying "Could not complete your request because of a program error." And I have no choice but to click OK. This only happens when I try to use the layer effects in any color mode. Originally it was only in RGB/CMYK but now also happens in Grayscale.
    I'm not technologically savvy - I know what programs I use, but that is all.

  • Can't open file: "Could not complete your request because of a program error"

    I have a Photoshop file that suddenly won't open.  Last week I upgraded to CS5--the file had been created in CS3 prior to that.  When I try to open it, I receive this error message (in CS5): "Could not complete your request because of a program error."  I tried to open the same file in CS3; there, the file opens, but as soon as I try to do anything I get the same error message....which, annoyingly, re-appears the second I click "OK," so the only thing I can do in CS3 is force-quit.
    I've used Time Machine to retrieve versions of the file that were saved four days ago, seven days, and several weeks ago, and I get the same message every time.  Even on versions that were last saved with CS3 (before I installed CS5).
    Naturally, this is one of the most important files in my life right now....it's a 300 MB file that contains hundreds of layers and dozens of comps.  So the fact that I suddenly can't open it, after shelling out $1200 to upgrade to the latest and greatest Adobe has to offer, is, to say the least, distressing.
    Any advice will be appreciated.
    Thanks,
    TheWocky

    First thing I would do is investigate hard drive issues and the health of the OS.

  • Cannot open files ~ Could not complete your request because of a program error

    I can inly open 3 files and then I get this error message ~ Could not complete your request because of a program error
    Please help, I am in the middle or a project ...
    Thank you,
    Linda

    There is likely a font on that system that's corrupted or for some reason Photoshop just can't deal with.  Fonts are complex things, and it's well known that bad fonts can crash applications.
    Ferreting out such a font is normally a matter of removing all but the default fonts, seeing that the problem is corrected, then adding the fonts back in systematically until the offender is isolated.  Yes, this can be tedious.
    If it's not a font problem, there's a possibility it's a display driver problem.  To help diagnose that, go into Edit - Preferences - Performance, disable OpenGL Drawing, then restart Photoshop.  If the problem goes away, you'll want to check the web site of the maker of the video card for driver updates.  Don't forget to re-enable OpenGL Drawing again after updating the driver.
    Good luck.
    -Noel

  • What causes "Could not complete your request because of a program error"?

    I am trying to edit some pictures from a recent shoot and every time I try to open one a message pops up saying, " Could not complete your request because of a program error." What does this mean and how do I fix it?

    Welcome to this forum!
    I’m happy to help but can do a better job if I have more information about your situation.
    What version of Photoshop do you have?
    What is the make and model of the camera you used for the shoot?
    Could you also include a screenshot of your entire screen as the error message pops up? To include a screenshot in your post, click the word “Reply” below the post you’re reading right now and then click the camera picture to embed the image.

  • Why is it when I go to open a file in Photoshop cc I get a "Could not complete your request because of a program error".  I have uninstalled and re-installed software,  It works for a short time then I get that error again when i go to open a file.  Thank

    @Why is it when I go to open a file in Photoshop cc I get a "Could not complete your request because of a program error".  I have uninstalled and re-installed software,  It works for a short time then I get that error again when i go to open a file.  Thank you!

    Without proper system information and other details like what files you work with  nobody can tell you much. From corrupted prefs to issues with your PS swap file to actual problems with the fiel storage this could be anything.
    Mylenium

  • CS3 "Could not complete your request because of a program error" message

    I am running Photoshop CS3 and I just upgraded to leopard 10.5, the latest version of leopard. My processor is a dual 2.5 ghz powerpc G5 and I have 4.5 GB DDR SDRAM.
    Upon opening the program (whether I'm opening a file or just opening the program) I'm getting a "Could not complete your request because of a program error," error message.
    After clicking ok, I get infinite dialog boxes and have to force quit the program.
    Any known solutions for this?

    Yes, I had that happen this morning as well. That message appeared after I opened a psd file, when it asked if I wanted to update text layers. I clicked ok, the file opened (it's layers appeared in the layers palette), and that that program error dialog popped up immediately after. I never could get it to go away, it just kept appearing in succession. Were you trying to open the file over a network?

  • Saved Tiffs will not open in CS2 and generate a "Could not complete your request because of a program error".

    this was supplied by Ann Shelbourne.
    Saved Tiffs will not open in CS2 and generate a "Could not complete your request because of a program error".
    These files will often open in Photoshop 7.0.1 or in CS1 but not in CS2.
    The trouble may be caused by bad dates in the EXIF data and can originate from an incorrectly-programmed digital camera; or from a scan that was created after after Jan1 of this year (because of a known bug in some scanner software).
    If someone runs into the "Could not complete your request because of a program error" problem, and does not have CS1, try opening the Tiff in TextEdit.
    The EXIF data is right at the top. Check the EXIF data for bad creation dates and change any incorrect ones there.
    Save and close; and then the file will probably open in CS2 without a murmur.

    > If iPhoto causes problems why not open the images from the Finder?
    I get the error if I open a file from within iPhoto using "OPen in external editor" and then alter it (or do not alter it) and try to save it over itself, or save it anywhere else.
    I get the error if I do "Show file" in iPhoto to see the file in the Finder. Then, if I double-click and it opens in PS, and then alter it (or do not alter it) and try to save it over itself, or save it anywhere else.
    > And with »save it anywhere« You indicate that You use the Save As-command?
    Right.

  • When opening a file in Photoshop CC I get 'Could not complete your request because of a program error.'

    I can see this is a generic error message('Could not complete your request because of a program error.') and I have done my best to read through many of the responses.
    It occurs on the second, third, or sometimes fourth file that I try to 'Open', however I can still use the 'Open With' command through Finder.
    I have tried resetting the preferences as per Julieanne Kost's recommendations, I have reinstalled Photoshop CC 2014, Generator isn't turned on, I don't have any Third-Party plug-ins loaded, I have tried running it in Safe mode, and I have reset my iMac's PRAM.
    Photoshop doesn't appear to be writing a PSErrorLog.txt file?   (~/Library/Preferences/Photoshop CC Settings/PSErrorLog.txt)
    I haven't had any other issues.
    I am running Photoshop on OS X Yosemite 10.10.2.
    Please can you help me?

    Does anyone have any other ideas as this is very frustrating.
    Thanks,
    James

  • Adobe Photoshop CS6 Extended Could not complete your request because of a program error.

    When starting Photoshop CS6 I get this error message, Adobe Photoshop CS6 Extended  Could not complete your request because of a program error (-- OK --).  This happens on the main screen immediately.  Once I click OK the program seems to be alright.  But some part of it, that I haven't discovered yet, may not function properly.
    I am running Windows7 Professional Service Pack 1 64 bit with Intel i7-4770k CPU and 16 GIG Ram.
    This problem just started recently, everything has been fine up till now.  I must have done something when trying to defragment the Registry or get rid of temp files.
    I have uninstalled Photoshop CS6 and reinstalled it with no effect.  I have tried to run Photoshop CS6 32 bit in Safe Mode, but it will not run.  It hangs up on Reading Memory.
    Is there any kind log file that would tell me what is causing this to occur?
    Does anyone know what might cause this?
    Thank you in advance for any helpful information.
    J. J. Patterson

    Did you reset your Preferences and Photoshop tools.  Photoshop Preferences are not removed with an un-install and an Install does not install preferences.  Preferences are created  for a user id when a user ID start Photoshop  and there are no preferences for the user ID.    

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