We created an itunes connect ibooks account, but we never received the approval email. Now the EIN-number is 'blocked'

We can't restart the process from the beginning, because apple says now, that our EIN-number is in use? Does anybody have a solution for this?

Same thing happened when I signed up with an SSN, and never received an email. We then tried to create a different account but the SSN was already used.
The only information I have learned in the last 3 weeks of email with the iTunes store is that they can't access your account, resend the email, or have the power to delete the account.
They recommended contacting ibooks store "directly" at [email protected], but when I tried it seems to only forward to the iTunes store and I get the same answer.
I managed to heighten the priority and received this: "Your inquiry is very important to me, so I have requested assistance with the issue you reported. You will receive an email after the matter has been investigated and further information is available.", that was 2 weeks ago.
This has been a total of 1 Month, working on it. This should be a simple fix apple. I am very disappointed with the response to this issue.
All I am asking is that apple delete my entire iTunes account, I don't have anything on it.

Similar Messages

I applied for a Paid Books account, but did not receive a confirmation email.

I applied for a Paid Books account, but did not receive a confirmation email. Now when I try to log in to upload another book, I get a message that says,
"The iTunes Store account entered has already applied to distribute content on the iBookstore. To continue with this application, you must enter a different iTunes account." How do I even log in to the account that I already applied for???

Did you use an existing Apple ID or create a new one just for paid books sales/distribution?

I bought the "Creative Cloud single-app membership for Illustrator (one-year)" but never received the serial number. Where can I find it?

I bought the "Creative Cloud single-app membership for Illustrator (one-year)" but never received the serial number. Where can I find it?
Help!

Vivif8072 please see Sign in, activation, or connection errors | CS5.5 and later for information on how to resolve the connection error preventing the membership from authorizing.

TS1424 I sent a gift of "PAGES" to my brother but he never received the confirmation email that he received the gift.

I sent a gift of "PAGES" to my brother but he never received the confirmation email that he received the gift. how can access his gift?

Welcome to the Apple Community.
Ask the recipient to check Mail rules and filtering, the verification mail may be going to a junk folder or even being deleted altogether.
Also see if you are able to resend the email by following these steps.
If the problem persists, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

HT201272 I purchased extra power from a big fish game, the money was pulled from my account but was never given the stuff I purchased, I have spent hours trying to look for a solution, what a waste, the money went to Apple, the game was called FOUND hidde

I purchased stuff for a game I play, did not receive the stuff but money was taken from account, normally it goes through with no problem but tonight it just stopped
Apple got the money but I did not get what I purchased

You can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I pre-ordered iphone6. Have receipt in documents on account but have never received an email or confirmation. Can somone check what is going on?

Hi -
I pre-ordered the iphone6.
I can see the receipt in my documents folder under my account.
Yet - that is the only proof/information I have.
I never received an email.
I have no idea my status or even if Verizon is aware of the order.
Can someone check?

Hello there, AlohaSurf! I regret that you haven't gotten an email confirmation of your order. I can see that you're able to review your purchase receipt. Has your bank account been billed for anything yet? Also, have you checked your account contact info to ensure that we have an up-to-date email address for you?
DionM_VZW
Follow us on Twitter www.twitter.com/vzwsupport

I want to sign in but I never receive the page that lets me do that. Please help.

I want to buy Facetime but my Imac won't let me. Can you please guide me to the correct screen to be able to buy & receive the Facetime app.?
Thank You,
Jeff Guy Duclos
guytheduke

Assuming that you have an iTunes/APP account already set up -- Go to the App store (you can click on the App store icon in your dock. On the App store page, type Facetime for Mac. The proper application should show up, its cost is 99cents US. You should be able to download it from there (provided you have your account set up)
To down load it successfuly, you need to make sure that you have all the latest updates installed for your operating system, and you must have your time zone/date and time set correctly for your location, otherwise the FT application will refuse to install.

HT201303 I try to reset my password by email but I never receive the email reset from apple ?

I want to change my Apple ID Passowrd by email I try but I didn't receive email from Apple ?

Go to "Manage Your Apple ID" here to make sure your recovery email etc. are set up correctly:
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/

TS1717 Hi I brought a item on Monday night which I got a receipt for but have not received the goods for the game hayday, can you please help me to get them. Thank you wen

Hi on Monday night I brought a sack of diamonds for a game hayday, the amount as come of my itune account but have not received the item. That night the game was freezing a lot. Wendy

While we all have MacBooks in this forum most of us don’t have Lion. There's a Lion Support Community where everybody has Lion.You should also post this question there. https://discussions.apple.com/community/mac_os/mac_os_x_v10.7_lion

I bought it for 139$ but I never received an activation code

I bought the student package online for my Mac but I never received the activation code on my email

Hi,
If you purchased Office from
http://www.microsoft.com/mac , search in your Inbox for email from the following addresses:
@BUY.OFFICEFORMAC.COM @TRY.OFFICEFORMAC.COM, or @DIGITALRIVER.COM. If you cannot find existing Product Key or simply need a new one, contact Microsoft Online ESD Support to obtain a replacement product key.
In another case, if you bought Office from Microsoft Store.
The email should come from @microsoftstore.com. If you cannot find email from Microsoft store, the product key is listed in the Product Keys page of your Microsoft Store Account. You
can also find them on your Purchase History page. You must sign in using your Microsoft Store account on the web site and then click on the purchase history to see the Product Key.
If you cannot locate your existing product key or need a new one, contact Microsoft online store http://store.microsoft.com/Help/Contact-Us
For more detail information about how to find your product key, please refer to:
http://support.microsoft.com/kb/2279109/en-us .
Regards,
Melon Chen
TechNet Community Support

I have a uk iTunes account but have moved to the Netherlands and can no longer connect to the iStore from my iPad. Do I need to update my iTunes account to a Dutch one?

I have a uk iTunes account but have moved to the Netherlands and can no longer connect or make purchases. Do I need to change my account to a Dutch one?

You can't transfer any content from one account to another account (nor can accounts be merged) - all content will remain tied to the account that downloaded it.
Do you not have copies of all of your downloads e.g. on your computer or backup of your downloads/library ? Whilst you are in Australia you can't redownload your UK purchases (you have to be in a country to use its store), if you have them on your computer's iTunes library then you should be able to stream them from it to your Apple TV

Have two i phones owned by one person. Gave older I phone 4 to spouse. All synced items going to both phones. Created two different Apple ID Accounts but still having problems. Bought more icloud for one device but it went to the other one didnt need

How can i seperate to i phones that have been synced together. I created two different Apple Id accounts but for instance my icloud purchase didnt go to the phone i needed it to go to

If you look at Settings > iCloud on each phone, is the Account different? The Apple ID listed there should control iCloud storage allocation. [I assume your "icloud purchase" was more storage capacity.]
The Apple ID is separately specified to control iMessage, iTunes and App Store purchases, etc.

I rented a movie via Itunes on my PC but half-way through the download recieved a "An unknown error has occured (-50)" notification. This is not my first rental, and I have verified my network and all connections to be good. Will I still be charged?

I rented a movie via Itunes on my PC but half-way through the download recieved a "An unknown error has occured (-50)" notification. This is not my first rental, and I have verified my network and all connections to be good. I have rebooted Itunes and resumed the download of the movie only to receive the same error code. Has the movie file been corrupted? Can I recover the rental even though the time has elapsed? Will I be charged?

Did you figure this out? I haven't rented a movie in this new iTunes yet and saw one tonight I wanted to rent. Same fricken thing is happening to me. I hate this new iTunes, and I really hate that there are problems like this....why the heck do they have to fix something that isn't broken and break it? This just really stinks.

HT204053 How can I have both of my kids iPods registered under my itunes and my iCloud account but still allow them the ability to iMessage independently? Right now my family can't tell which kid is sending the message and both kids are getting each othe

I still want my kids to be able to download on each device the games or songs purchased by the other one....so I don't think I want to create separate iTunes and iCloud accounts for each.

Just use a different Apple ID for iMessage. You can continue to share the same ID for iTunes and use separate IDs for other services such as iMessage, FaceTime, iCloud, etc.
Have them go to Settings>Messages>Send & Receive, tap the ID, sign out, then sign back in with separate IDs. To prevent getting each other's FaceTime calls, do the same thing in Settings>FaceTime.

I need to retrieve an old itunes account but do not remember the password or the old email address i used

I am trying to access an old itunes account but do not remember the password and no longer have access to the original email address. What can I do?

Click here and use Apple's iForgot service, or if needed, contact their Account Security team.
(125798)

We created an itunes connect ibooks account, but we never received the approval email. Now the EIN-number is 'blocked'

Similar Messages

Maybe you are looking for