We don't recognize your skype login details

we don't recognize your skype login details every time i see this message on skype please give me some solution for this problem i am using new IE8 even i am using new skype help me 

What version of Windows are you on (XP, Vista, Windows 7, Windows 8 )? Is it 32-bit or 64-bit?
http://support.microsoft.com/kb/827218

Similar Messages

  • Skype didn't recognize your sign in details (Macbook Air) help please

    My Skype is not working since a week now. When i tried to log on to Skype from my Macbook Air (Mid 2011) it says "Skype didn't recognize your sign in details please check your Skype name and password then try again". I have done the following steps but issue still persist
    Operating System: Mevericks 10.9.4
    Step No:1
    I deleted the shared.xml file from library
    Reinstalled Mevericks then formatted my Harddrive and downgraded to Mountain lion X
    Issue is still there and I am hopeless because I have contacted the Skype support and searched the google for help, read different blogs but I haven't found any Solution.
    Is there any one who can help me please?
    Looking forward

    OS X Mountain Lion (10.8.1)
    While I'm doubtful this will fix your problems, you need to update.
    OS X Mountain Lion Update v10.8.5 (Combo) 831.81 MB
    http://support.apple.com/kb/DL1676
    Log into the Skype Web site. http://www.skype.com
    Click on the Sign in link.
    It's possible you will need to reset your password.
    Also verify that you are running the latest version (6.19.0.442) of Skype. http://www.skype.com/en/download-skype/skype-for-computer/

  • Sorry, we didn't recognize your sign in details HE...

    Hello. I am using Skype since its launch and yesterday started showing this message everytime I try to log in. I tried logging in on the Skype website but that didn't work aswell. I have Avast! antivirus. I created another account to keep in touch with my friends and this one worked when I tried to enter the password and the login. Need help! I have a Windows 7 32 bits. My skype account is not linked with my Microsoft account, I tried "linking" them together but it happens the same message. In the Skype website, the message it shows is: "The connection has failed".
    Regards,
    [Removed for privacy] (this is my alternate account)

    Hello, 
    same problem here. I've been using Skype with my Skype name for like more than 10 years. 
    Now, 5 minutes ago, it just disconnected and I cannot login with that Skype name anymore. Nor in Skype, nor on the web page.  The message i get is : 
    Sorry, we didn’t recognize your sign-in details. Please check your Skype Name and password, then try again.
    I have also tried another accounts and they work normally. My Skype name seems like just dissapeared. 
    Please solve this problem !
    Kr,
    T

  • Re: we do not recognize your sign in details

    Few days ago I was kicked of my skype. Trying to log in again produced the same result: we do not recognize your sign in details. Meanwhile I created a new account, but lost important contacts. The problem is that I can not access registered email account anylonger in order to restore sign in details. I remember the  registered email.
    Please help.
    Many thanks in advance

    Skype 6.3 is more than 1½ years old version. All Skype versions older than 6.14 are now retired and can no longer be used. The currently latest Skype version is 6.21. You need to update your Skype.
    http://www.skype.com/en/download-skype/

  • We do not recognize your sign in details

    Help needed
    I have version 6.3.73.105 It says it is the latest update, I have windows 7 and IE11
    When I try to sign in using skype I get
    Sorry we do not recognize your sign in details.
    Please check your Skpe name and Password.
    I can sign in through my Microsoft account but Skype still says I am not signed in
    Solved!
    Go to Solution.
    Attachments:
    Image1.jpg ‏61 KB

    Skype 6.3 is more than 1½ years old version. All Skype versions older than 6.14 are now retired and can no longer be used. The currently latest Skype version is 6.21. You need to update your Skype.
    http://www.skype.com/en/download-skype/

  • Sorry, we didn't recognize your sign-in details

    Hello! I have a microsoft account. To be honest, not sure whether I had a skype account too with this microsoft account. When I try to sign in to skype desktop, I get the error message "Sorry, we didn't recognize your sign-in details". I can sign in fairly using microsoft account on the www.skype.com website but not on desktop client. I am using windows xp sp3. Also when I try to recover password or username for skype, it only gives one of the microsoft account and prompt me to reset microsoft password if I try to reset password. Please help me out. I have tried reinstalling skype and reinstalling. I can sign in other skype accounts here. Those are not  microsoft account but skype accounts.
    Attachments:
    skype.JPG ‏38 KB

    Hi,
    your Microsoft account (MSA) works as a your Skype account. Or rather: Your MSA is your Skype account So just make sure you click "Microsoft account" on the blue Skype sign in page and then enter your email and MSA password to sign in to Skype.
    When you want to recover the password for this MSA you indeed need to take the recovery flow for your MSA and not a Skype one.
    Follow the latest Skype Community News
    ↓ Did my reply answer your question? Accept it as a solution to help others, Thanks. ↓

  • Sorry, we didn't recognize your sign-in details. Please....

    Recently like a day ago, I was in a skype call with a couple of friends. Then I was in there for about 1 minute after that it kicked me out of the call and kicked me out of my account saying Sorry, we didn't recognize your sign-in details,Please check your skype name and password,then try again. when I tried to get in. I need help. I have let Skype support remote access my computer to remove skype and to reinstall it for me, Still not working. Help please. If someone knows a fix please let me know. -FroggyRecks

    Try to reset all Skype settings. Quit Skype or use Windows Task Manager to kill any Skype.exe process. Go to Windows Start and in the Search/Run box type %appdata% and then press Enter or click the OK button. The Windows File Explorer will pop up. There locate a folder named “Skype”. Rename this folder to something different, e.g. Skype_old. Next go to Windows Start and in the Search/Run box type %temp%\skype and then press Enter or click the OK button. Delete the DbTemp folder. Restart Skype. N.B. If needed, you will still be able to re-establish your call and chat history. All data is still saved in the Skype_old folder.

  • TS1702 I have the Ipod Touch and installed Skype.  I have an account with Skype but when I try to connect my Ipod,  I receive a message saying " We didn't recognize your Skype Name and password"  I connect to Skype through my Facebook account.

    I can not connect to Skype on my I-pod.  I use my facebook account to log into Skype on my pc but when I try to log in on th i-pod I receive a message saying "We didn't recognize your Skype Name and password"

    Try contacting/going to their support site either/or Skype or FB. I would start with Skype

  • Retaing Skype login details with 5800 XM

    I cannot persuade my 5800 to retain my login username and password when using Skype despite ticking "remember me". 
    Am I expecting too much?

    Hi, check also if there is no conflict between contact saved on your SIM Card and these ones saved in your phone memory
    "Imagination is more important than knowledge"
    Albert Einstein
    If you think that my advices were helpful for you anyhow, just hit the white star on the left. Thanks

  • Sorry, we didn't recognize your sign-in details,Pl...

    Hi,
     Please help me, i have unistall and download latest skype version but it is not sign in. giving below error.
    we can't open Skype. You are already signed on this computer. Please sign out and try again.
    Please help me to solve this issue. i have no anyother account loged in on skype then why this error comes , even no window 8 skype is running i have unistall also window skype, and install fresh desktop skype but getting error please help me to solve . Thanks in advance.

    Try to reset all Skype settings.
    Quit Skype or use Windows Task Manager to kill any Skype.exe process. Go to Windows Start and in the Search/Run box type %appdata% and then press Enter or click the OK button. The Windows File Explorer will pop up. There locate a folder named “Skype”. Rename this folder to something different, e.g. Skype_old.
    Next go to Windows Start and in the Search/Run box type %temp%\skype and then press Enter or click the OK button. Delete the DbTemp folder.
    Restart Skype.
    N.B. If needed, you will still be able to re-establish your call and chat history. All data is still saved in the Skype_old folder.

  • HT1725 what if you don't recognize your own security questions?

    I have a new mini mac and I am trying to purchase music from the itunes store.  Because this is a new computer it won't let me buy music with my id and password.  It fwds me to 2 security questions that I never remember setting up.  I can't reset this because it takes me back down the same rabbit trail.  I have called support but they say they can't change things over the phone.  I have sent two emails which promise to send me back info in 48 hours which hasn't happened.  Any help would be appreciated.

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
    Go to: Apple Express Lane;
    Under Product Categories choose iTunes;
    Then choose iTunes Store;
    Then choose Account Management;
    Press Continue;
    Now choose iTunes Store Security and answer the bullet questions, then click Continue;
    Sign in with your Apple ID and press Continue;
    Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
    Click Send.
    You should get a response within 24 hours by email.
    Presently there appears to be problems on Apple's end, so it may be quite some time before they respond.

  • Skype login problems

    Hi there!
    When I try to login to skype it says
    sorry , we didnt recognize your sign-in details.Please check your skype-name and password and try again.
    I know my username and password is fine I try on my other PC too , tried to uninstall and install again and alot of other ways from youtube and google!
    I am sorry if i posted on wrong topic or whatever this is my first time

    please help me im having this problem for like 1 week

  • Sign in not working "We didn't recognize your sign...

    Hello 
    Please help my mac cant log in any account on mya Mac, sorry, we didn't recognize your sign-in
    details. please check your skype name and password then try again
    [Topic title updated by moderator to be more descriptive. Original topic title was: "Mac"]

    Hi,
    your Microsoft account (MSA) works as a your Skype account. Or rather: Your MSA is your Skype account So just make sure you click "Microsoft account" on the blue Skype sign in page and then enter your email and MSA password to sign in to Skype.
    When you want to recover the password for this MSA you indeed need to take the recovery flow for your MSA and not a Skype one.
    Follow the latest Skype Community News
    ↓ Did my reply answer your question? Accept it as a solution to help others, Thanks. ↓

  • Working on Lion, trying to share photos via email, error message: "The email server didn't recognize your username/password combination".  Regular email works fine, don't know how to fix this.

    Having trouble with sharing photos via email on my desktop Imac.  Error Message when I try to send: "The email server didn't recognize your username/password combination.  Normal email inbox/outbox works fine, error message only comes up when using "Sharing photos".
    Not sure how to fix this, please help.

    Are you trying to email directly from iPhoto? If so, check iPhoto>Preferences>Accounts tab and make sure your details are entered correctly there.

  • Installing Ubuntu - Don't own other mac, have no optical drive, don't know login details.

    Hello,
    I recently picked up a G5 and don't know the login details.  My aim is to install Ubuntu, but it has no disk drive, and I'm not even sure where to start with an Apple, as I've never owned anything made by Apple in my life.  Is there a way to regain the root pass?  I have no idea what it is. 

    OK, so I've finally gotten around to working on this.  My machine does actually have the optical drive.
    I formatted the main drive and stuck it in there.  I burnt a 11.04 alternate Ubuntu .iso to a dvd with ImgBurn.  Unlocked the server, and started it up.  Using the correct button sequence, I got it so that the lights look like this:
    oooooo
    xxxxxo  (o symbolizing which ones are lit)
    It's exactly like it's supposed to be to boot from a CD, but every time I do that, it just ejects the CD.  I have no idea what I'm doing wrong. 

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