We encountered a technical issue. Please try again.

I currently use Firefox 8.0.1 and Aol mail. I have Windows XP SP3. When I try to open my email I get this message: "We encountered a technical issue. Please try again." After continually trying, after awhile it does open. I don't have this problem on IE.

You may need to clear the AOL cookies as well.
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"

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  • "We are currently experiencing some issues, please try again later. If the problem persists, contact customer support."

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    Hi sorry to hear you are having an issue with our website.   I would recommend clearing the cache and cookies in your web browser. 
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    Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

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