We have a 5s active on our account. After turning on a previously active 4s (it had the same number) The 5s can no longer place call and when you call it from another phone the 4s rings, but will not pick up. Texting over the cell networks works fine.
We have a 5s active on our account. After turning on a previously active 4s (it had the same number) The 5s can no longer place call and when you call it from another phone the 4s rings, but will not pick up. Texting over the cell networks works fine. Any suggestions??
hens0861,
Hmm, let's ensure this is working as it should be! So what phone should be active on your account? Did you switch the devices online or how to did you activate the 5s? Please share details.
KarenC_VZW
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