We have a corporate iPad in our auto showroom to show guests how to use features on their vehicles. Someone locked it with their account. It was not an employee. How can I get in? I did a restore of the software already?
We have a corporate iPad in our auto showroom to show guests how to use features on their vehicles. Someone locked it with their account. It was not an employee. How can I get in? I did a restore of the software already?
Gather up the proof that the dealership is the original purchaser of the iPad,
and take the iPad & that proof to a physical Apple store for possible assistance.
It is highly suggested that you make a genius bar appointment to avoid delay
at the store:
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
If no Apple store close by, get the information mentioned above and contact
Apple Contact Us for assistance.
Once the problem is resolved, you may wish it use Guided Access to limit
what customers can do with the iPad.
iOS: About Guided Access - Apple Support
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I was trying to download my itunes to my iphone and did a restore by mistake. Now all my contacts, pictures etc are gone from april to now. How can I revert my iphone back to the way it was
- You do have iTunes version 11 on the computer, right. Saying the latest is not sufficient.
- Have you tried everthing here:
iOS: Device not recognized in iTunes for Windows
- You should
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
Your library/media will not be affected.
- Does the iPod charge? -
I updated my I pad to iOS 6.1 and now all my notes are gone. Can you get them back?
Have you tried restarting or resetting your iPad?
Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Offand, after the iPad shuts down, then press the On/Off button until the Apple logo appears.
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10 seconds). Ignore the "Slide to power off"
If these do not solve the problem you can restore from a current iTunes or iCloud backup. -
I need to restore my ipad but it won't restore because the software isn't updated and you can't update the software because it is in recovery mode. What do I do know?
I would take it to the apple store to get recovery mode taken off.
Regards. -
My ipad was accientally turned off whilst it was updating and now I can't get it to start up.
Hello there,
My ipad was accientally turned off whilst it was updating and now I can't get it to start up. Please can anyone help?
ThanksTry a force-restore:
1. Launch iTunes but do not connect the iPad.
2. Hold down the iPad's Home and Sleep buttons at the same time. This will force the screen to fade and the Apple Logo to reappear. KEEP holding the two buttons down until the screen goes black.
3. Once the screen is black, release the Sleep button but keep holding down the Home button while you plug the cable into the iPad. Contunue holding the Home button until the you see the iTunes logo and the picture of the cable on the screen. This may take up to 30 seconds.
4. iTunes should now detect the iPad and you can perform a Restore. -
I have lost my ipad and alr bought a new one but somebody still uses my game center ID to play my game even I have alr changed my password for GC.what can i do to stop them to use my one? Thank you
I need answer from anyone can do too.
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my daughter let a friend use her ipod shuffle. Now we can't find her so we can't get into her itunes. Restore still asks for her password. We just want a clean install. Is that possible?
Are you sure you have an iPod Shuffle and not an iPod Touch?
Identifying iPod Models
B-rock -
Wi-Fi on/off on my iPhone 4S is grey. First 2 times I switched off then on it was fine. Third time this didn't work so I have done a full restore of the software and network settings and followed everything in Apple Support but still grey - nothing else wrong with the phone all sofware up to date, just can't swith wi-fi on - help!
You're welcome.
Good luck. -
TS3992 ipad message of not enough storage and can't get ipad to do anything
ipad message of not enough storage and can't get ipad to go to settings or close. Won't turn on or off
Reset it by holding the power and home buttons at the same time until you see the Apple logo, then release.
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I did not purchase this,I only ordered a song,this was done in error. Please remove charge. I was trying to get to my account on iTunes on my cell phone. I did not see charge on my bank account and was not at home to look it up on my PC. I kept getting error message on my PC -error 303..Thanks
Contact iTunes. You are not talking to Apple here. We are just other users like yourself. We can't help you and Apple will not respond.
http://www.apple.com/support/itunes/contact/ -
I used to have mobileme which never really worked properly, and now i would like to use Icloud which work between my Iphone and Ipad, however when i synch with my macbookpro, it does not synchronize properly. Can u please help me?
Thanks King_Penguin for taking time to read and reply.
I just purchased this movie on Thursday, May 15, so just a few days ago. I have never had any trouble whatsoever since I have been in Vietnam. I have downloaded several movies and even music and they have all synced to my respected Apple products except for this purchase.
Sorry, I don't quite understand what you mean by studios and different versions. Could you please explain?
I checked my purchased list in my purchase history under my account and there are no hidden items. -
Step 4: I did this to backup the music already on my computer, but it didn't work. Is there any way to recover it now that I have copied my new music?
A better way is to select the photos in iPhoto and export to a desk top folder, right click on it and burn to disk
LN -
I lost my iphone 4, got a iphone 5 and try to restore the iphone info from my laptop. But the itune requires a password, which I forgot (I set this up two years ago!). How can I get into my itune to restore the iphone info.
Go to appleid.apple.com and try to login there. If unsuccessful, there is a link to change your password.
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How can I get TB to open again and accept the emails Carbonite restored recently?
A large number of emails were deleted from my Inbox for no reason I could discern. I downloaded all the missing folders and files from Carbonite, but I can't get TB to open now. I get this message when I try: "Thunderbird is already running, but is not responding. To open a new window, you must first close the existing Thunderbird process, or restart your system." Since I can't get TB to run, I have no way to close it. Restarting makes no difference. The nice folks at Carbonite confirmed that they had downloaded my emails onto my computer, but said that the Thunderbird problem was not their area of concern. And, if my problem was not solved in 30 days (this occurred about a week ago), they would automatically delete my back-up of these emails from their server.
*Goto Task Manager > Process > Check for "Thunderbird"
**If its running > End Process Tree
if your using windows check for malware
If your using IMAP create a new folder and move your emails from old profile to new profile
*http://www-archive.mozilla.org/support/thunderbird/profile
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Thunderbird
*http://kb.mozillazine.org/Profile_Manager -
How can I get my books that I download from the Library that are WMA files into my I tunes so I can listen to them. They have a ton of books but I can only listen to them from my windows media player and I wouldlove to download to my I pod but I have tried everything I can think of it they won't go over. Someone said all I had to do was copy them over and they would convert but I can't even get them to copy. Thanks.
Well it started happening AGAIN with my 2nd IPod. No matter what I did, it Itunes would NOT restore it!
I finally installed Itunes on my hubby's PC at work and managed to get it restored there.
Apparently, there must be some sort of compatibility issue with the windows version of Itunes and some other piece of software on my pc.
And one more important thing! I had to follow the instructions in the other thread that talks about how to correctly uninstall itunes and quicktime, in order to completely eliminate ALL traces of my "first" ipod's existence so it wouldn't demand that I restore it.
I think the software got "confused" and thought when I connected my 2nd ipod, that it was the 1st and that it still needed to be restored.
Basically, this is just POORLY written and POORLY tested software!
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