We have a HP Split 13x 2 computer & downloaded your app to read pdf files from our Wells Fargo app?

We have a Hp Split 13 x2 pc and downloaded your app to enable us to read pdf files on our Wells Fasrgo financial app site. Why isn't it retrieving these files?

Thanks...So annoying. I have over 80 files.
I will keep hunting and see how I go.
Thanks for your help! ANy other help would be great

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Thanks Mohammad - much appreciated.
I also got a response from Apple who said that there was a problem related to fonts and the encryption.xml file
Once we'd removed this we were able to upload the epub no problem.
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Downloading PDF files from reliable web-sites U-R-G-E-N-T

Hi,
Since last year I encounter regular (close to 100%) problems downloading PDF files from reliable web-sites (for sure web-sites from which I could troubleless download PDF files in the past) The result on my HDD : 0KB pdf file ! = An empty file
This is very anoying and I am sure I am not the only one who encounters this.
Please review your procedures and make this possible again.
Note: I uninstalled Adobe Reader, reset Safari, closed Safari, re-installed Adobe Reader : no results !
THANKS FOR HELPING ASAP !
I travel a lot and have to bring my files with me as internet is not always available in the countries where I work
Christian

Hi Christian,
I've had problems for ages with this but I did notice that after I went through the reinstall with Apple yesterday I now have a couple of different options that are working.
Yesteday I uninstalled reader, restarted my computer and then reinstalled again. I didn't think it had worked for me but after some extra experimentation I have discovered a couple of things.
On some websites eg: https://www.gatewaycu.com.au/uploadedFiles/PDF/Forms/Quick%20Debit%20Authority.pdf
it is coming up with a toolbar (I suppose it's called) at the top of the PDF and it is allowing me to print and save to my desktop, open the pdf and print YEAH.
Also with another website the PDF is showing up differently. eg http://media.wix.com/ugd/99e891_6110f024d956431abb7b66dd24f19251.pdf
This shows up like it used to but the difference is that if you try to save as or print throught the safari options like I used too it doesn't work, BUT if you hover down the bottom of the PDF it brings up a bar type box (sorry I don't know the technical word for this) then you can print, save to desktop, documents etc and then print from there too.
YEAH! It looks like (I hope) that the problem is solved. You have to go about it in a couple of different ways depending on the website, but hey, I don't think that's so bad as long as I can actually print my PDF's. It's better that not being able to access any of them which is what's been happening for the last few months.
I hope this helps you guys out and if you have any problems just let me know and I'll try and explain it better for you.
Cheers
Andrea

We have a HP Split 13x 2 computer & downloaded your app to read pdf files from our Wells Fargo app?

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