We have a Pro account expires in August.

We have a Pro account expires in August. We know the new Payment Pro Account Our question is what happens to the apps that we have created with this account. We need to create a pro account for each app already created? If not, if we renew the pro account, we can make updates to the apps already created before?

You can continue to update your existing apps. You need to create separate Pro accounts only if you need to create new apps.

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Social sharing in single edition with pro account

Hello,
I'm confused by the explanation on the Adobe website, so if anyone could explain to me the following, that'd be nice!
A client of us has a Professional account for DPS, but so far he has only used it to make a Single Edition app. Now this client would like to add Social Sharing features to his app, but everywhere I look I find that Social Sharing is only available for Professional accounts.
In this instance, the client has a Professional account, but just hasn't used to make Multifolio apps. Is it possible in this case to add Social Sharing to his Single Edition app? After all, he does have a Pro account?
Thanks!

Is there actually a reason why not?
I mean, if it's possible to implement this in multi-folio apps, I can imagine that someone might want to share something that's in a single edition. In my opinion, this just doesn't make sense and is one more letdown for the entire DPS thing...
Guess we'll have to try to explain this to our customer or look for an alternative method for digital publishing instead of DPS.

Report Suite/Analytics problem with Pro Account

I have a Pro account and want to set up the Application role so I can actually build my app and insert a shared secret for the free subscription my app offers.
However, after I've specified my app name and shared secret, I leave the report suite fields blank and click submit, but it still says 'Report Suite is required to set up analytics'. I then can't go any further - it won't allow me to save the shared secret. What is the issue?
I thought this only applied to Enterprise subscribers??

Yes, Pro customers should not have to enter a report suite name and a company name since Pro customers use a shared report suite. They may be an issue with your account.
It's best if you contact DPS Gold support for this. The contact information is in DPS Dashboard under 'Manage and Contact Gold Support'.

I have an IPhone with music on it and I have an iTunes account on my Mac book pro, its the same itunes account as my phone and it wont let me put music on my phone nor will it allow me to sync the music from my phone to the itunes on my computer. ?????

I have an IPhone with music on it and I have an iTunes account on my Mac book pro, its the same itunes account as my phone and it wont let me put music on my phone nor will it allow me to sync the music from my phone to the itunes on my computer. Can you please help me out???? thanks

If iPhone music is not on iTunes Library, you need a 3rd party tool to help you
Mac: http://www.ecamm.com/mac/phoneview/
PC: http://www.wideanglesoftware.com/touchcopy/index.php

HT201342 How will this benefit me. I have a Mac computer that i upgraded to Mountain lion, a macbook pro and an iPhone 4s which has the latest software. all i want is simplicity and to have one email account which which will not duplicate everything 4 or

I have been asked to set up an Icloud account by Apple.
How will having another icloud email benefit me. I have my work email which is all i require, but had to set up a @me account to get email on my Macbook.
I have a Mac computer that i upgraded to Mountain lion, a macbook pro and an iPhone 4s which has the latest software. all i want is simplicity and to have one email account which which will not duplicate everything 4 or 5 times.
My notes are duplicated, i have to delete my emails individually on all devices so whenever i put my phone on, all the emails i have deleted at work re-appear on my phone and again the same thing happens on my Macbook pro. I seem to spend all my time deleting emails 3 times.
Is there something simple in the set up of these that i am missing?
Any help would be appreciated

I have been asked to set up an Icloud account by Apple.
How will having another icloud email benefit me. I have my work email which is all i require, but had to set up a @me account to get email on my Macbook.
I have a Mac computer that i upgraded to Mountain lion, a macbook pro and an iPhone 4s which has the latest software. all i want is simplicity and to have one email account which which will not duplicate everything 4 or 5 times.
My notes are duplicated, i have to delete my emails individually on all devices so whenever i put my phone on, all the emails i have deleted at work re-appear on my phone and again the same thing happens on my Macbook pro. I seem to spend all my time deleting emails 3 times.
Is there something simple in the set up of these that i am missing?
Any help would be appreciated

How can I sync the contacts in my phone with those on my MacBook Pro? I already have an iCloud account, and everything else (calendars,music, etc.I is already synched) but the contacts won't.

How can I sync the contacts in my phone with those on my MacBook Pro? I already have an iCloud account, and everything else (calendars,music, etc.I is already synched) but the contacts won't.

Ok.
Open System Preferences, Apple Logo icon in the menu bar and then System Preferences or the Sys Pref iocon in the Dock and go to the Internet Accounts area and look at your iCloud account. It should list what is and isn't synced by a checkmark next to each item.
Also in the Contacts app click on Contacts in the menu bar and select Preferences then accounts and make sure your iCloud account is listed. You can also do that from the Internet Accounts area in System Preferences.

I have two email accounts on my MacBook Pro and iPhone. My iPhone continues to send messages from either account that I choose. My MacBook says that one of my email account outgoing mail servers is Offline? How can I get that working again?

I have two email accounts on my MacBook Pro and iPhone that I have been using for a few years. My phone works perfectly for both accounts. Now one of my email accounts on the MacBook says the outgoing server is Offline? How can I fix that so that both accounts send and receive email. I have tried various things in settings but nothing seems to work.

Hi Rochdr,
You can use the following article to help you address this issue with your mail account in OS X:
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/ts3276
Thanks for using the Apple Support Communities. Have a good one!
-Braden

I have chosen to fil migrate from old ibook to new MacBook Pro using Time Machine after establishing admin account. I now have two admin. accounts and wish to delete the later one and transfer files manually. I am worried I will loose both accounts. ??

I have chosen to fil migrate from old ibook to new MacBook Pro using Time Machine after establishing admin account. I now have two admin. accounts and wish to delete the later one and transfer files manually. I am worried I will loose both accounts. ??

Use the Office for Mac and ignore using Parallels for that. If you have PC only apps you have to run that are MS Windows only then consider Parallels. Just transfer your main PC, using Migration Assistant. If you don't know how then simply read over Pondini's article called Lion or Mountain Lion Setup Assistant tips and look for the section on migrating from a PC. Millions have done what you are about to, it's far from leading edge these days, if you go to an Apple Store to purchase they will offer this as a service, something you might be interested in.

I have two iTunes accounts and was wondering if i can merge them together. I've a new macbook pro and haven't plugged my iPhone in it yet in fear of losing my songs from the previous account.

I have two iTunes accounts and was wondering if i can merge them together. I've a new macbook pro and haven't plugged my iPhone in it yet in fear of losing my songs from the previous account.

Go to the Music section of your Library (very top-left corner) and see if your songs are there. The "Purchased" playlist may have been deleted or gotten corrupted, but if that happens it's not a big deal because your music should still be in your main Music Library.
If your music is NOT in the Music section of your Library, then go to the iTunes Store homepage and find the Quick Links list on the right side. At the top of that list, click Purchased and you can redownload all of your previous content that you might have lost.

I have a mac book pro, an ipad and an iphone. i have an icloud account that allows my iPad and imac to sync. but my mac book only has a connection to 'mobile me'. how can i include my macbook with my other devices? help! thanks

i have a mac book pro, an ipad and an iphone. i have an icloud account that allows my iPad and imac to sync. but my mac book only has a connection to 'mobile me'. how can i include my macbook with my other devices? help! thanks

You need OSX 10.7.2 or higher in order to access icloud. The mobile me account is now defunct (it closed down more than a year ago).

HT204053 I have purchases under an expired AOL account and very old Mac that I can no longer listen to on current versions of iTunes. Previous version of iTunes accepted the music and allowed me to sync it to my iPod. What do I do?

I have purchases under an expired AOL account and very old Mac that I can no longer listen to on current versions of iTunes. Previous version of iTunes accepted the music. Now, I have a group of songs that will not sync to my iPod because it is associated with the old AOL account. What do I do?

If you have an iBook G4, (PPC) you can't do much.
But if that is a MacBook (intel) you may be able to
upgrade the OS X, if the hardware is up to it...
Since there were about nine different build models
of MacBook (not powerpc iBook) to identify what
one you have would be the first step to knowing
what OS X and RAM upgrades it could use.
If the computer is not already at OS X 10.6.8,
it can't go online to get or use OS X 10.7.5. So,
when you more accurately describe the 'Book,
detailed information is available.
When you find the serial number, there is a web
page that can be used to identify by serial no.
http://www.powerbookmedic.com/identify-mac-serial.php
That'd be a first step. Or even the Model number
which should be visible on the outer case by hinge.
Good luck & happy computing!

I have an email account causes the machine to hang up after being in use for a day. It only occurs on my Macbook Pro and only one particular account. The problem account works fine on my iMac and Windows Machines. Any ideas what is causing this?

I have an email account causes the machine to hang up after being in use for a day. It only occurs on my Macbook Pro and only one particular account. The problem account works fine on my iMac and Windows Machines. I have been to the local Genius bar and through trial and error we have determined that Mail is working ok but somehow the account is causing the problem. I have used this account for years. Any ideas what is causing this?

No idea why, but one thing you may try if you have the time, is create a new user, and set up the problem mail account in the new user space. See if it causes your MBP to hang as well. That will tell you if it is something wrong with your main User, or something wrong with MBP.
Assuming this works, I'd nuke the problem account in your main user space, re-start, and reinititate the account and see if that helps.
Depening on how many email accounts you have setup, it may be necessary to nuke the whole Mail folder in your User/Library.... Hard way to get it to work, but just my idea.

IPhone and MacBook Pro but only have one Apple account

Brand new to the MacBook Pro world. First Apple laptop (or Apple computer at all for that matter) so of course I have some questions. I think I am correct in saying that basically each Apple device has to be separate and apart from another even if they reside in the same household. Meaning that each one has to be logged on to a separate and unique Apple account and email address for things like Facetime and iMessage to work properly. So, with that said......If I personally own the iPhone and MacBook Pro but only have one Apple account how can I make them both work separately and independent of each other??? The problem I've noticed is that Facetime and iMessage do not work and conflict with each of the two devices.

Hi BigDisMe,
Thanks for using Apple Support Communities.
Congratulations, and welcome to the Mac World. Actually, you can use an Apple ID, together with iCloud to make your devices work together. Both devices can be connected to the same Apple ID, and use Facetime, Messages, and email together.
As long as both of your devices are updated to the latest OS, OS X 10.9 Mavericks for your MacBook and iOS 7.0.4 for your iPhone, you can:
On Mac:
     1. Open System Preferences-iCloud
     2. There should be a button somewhere that says, "Add Account".
     3. Use your Apple ID to log in.
     4. Make sure to enable your Messages, Facetime, and email accounts.
     5. There is no Step 5.
On iPhone:
     1. Open Settings-iCloud.
     2. There should be a button somewhere that says, "Add Account".
     3. Use your Apple ID to log in.
     4. Make sure to enable your Messages, Facetime, and email accounts.
     5. There is no Step 5.
Good Luck,
-Marcus

I have an hp account. I am installing a new hp officejet pro 8600 to my apple lap top. I need help

I already have an hp account. I need help with installing my new hp officejet pro 8600 to my mac lap top. what is this printer's claim conde # where do enter this code that I received. I need help

Hi pwestra,
Welcome to the HP Support Forums. I see that you would like to learn how to install your Officejet 8600 printer to your Mac laptop and then setup the ePrint feature of the printer.
The first thing we need to do is to connect the printer to your wireless network. This can be easily accomplished from the front panel of the printer using the Wireless Setup Wizard. If you are unsure how to do this, the steps can be found on page 225 of your User Guide in the section titled “Set up the printer using the Wireless Setup Wizard”.
Now let’s get the printer installed onto your laptop. Please follow the steps in Installing the Printer Software on a Wireless or Wired (Ethernet) Network for the version of Mac OS X that you are running on your laptop. You should now be able to print and scan wirelessly.
To setup the ePrint feature of the printer please start by following the steps in Getting the Printer Claim Code. Once you have the web services information sheet with the claim code you can use it to claim the printer and then Set Up a Custom Email Address for ePrint.
If things go awry while following the above, please let me know at what step things went askance and the contents of any error messages.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

I have a POP account with TalkTalk on my Mac Pro, Can I use it on my iPod as well?

I want to get my email on my new ipod touch. I have a POP account with my service provider TalkTalk on my Mac Pro. Can I access my email from it on my ipod touch and if so, how?

You can set up Mail on the iPod with the same account info, but you can not access the mail server from both devices at the same time. iPhone and iPod touch: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
I use POP as well, and I'll have to wait a minute until I can access the server again using the other device/Mac.

We have a Pro account expires in August.

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