We have an iphone 5c that is not keeping the correct time whether using the auto update or manual selection.  is this a os bug?

iphone 5c is not updating its time properly using set automatically.  is this an os bug?

Hi TheLongRider,
Thanks for visiting Apple Support Communities.
I recommend this advice if the incorrect time is being set automatically:
Follow these steps. Test after each step to see if the issue is resolved.
Ensure that the version of iOS on your device is up to date.
If the option to enable date and time automatically is available, turn it on. Tap Settings > General > Date & Time.
Ensure that your time zone is set up correctly. Tap Settings > General > Date & Time > Time Zone.
If the incorrect date, time, or time zone is being set up automatically on the device, please notify your cellular provider. In the meantime, tap General > Date & Time and turn off Set Automatically. Then set the appropriate time and time zone manually.
If you are setting the time manually and it is still incorrect, this advice may apply:
Note: If you find that your device's time is incorrect after you sync with your computer, your computer's time may be incorrect. Verify the computer's time in System Preferences > Date & Time (you may want to select the checkbox to set the computer's date and time automatically).
You can find this information here:
iOS: Troubleshooting issues with date and time
http://support.apple.com/kb/ts3920
Cheers,
Jeremy

Similar Messages

Maybe you are looking for