We have an itunes account on our desktop and my kids have it on their ipod and iphone. I went in and changed our user name from my old e-mail address which is no longer accessible to my new one and now either of my kids can access the itunes store..

We have an itunes account on our desktop and both my kids have it on iphone and ipod. I went in and changed out user name from an old e-mail address which is no longer accessible to my one I use now... When the kids try to sign onto the itunes store it tells them they have the wrong user name..
Can this be fixed??

Did you change the email address or create a new Apple ID?
If the email address associated with the account was merely changed, sign out of the Apple ID on the devices and sign in using the new credentials.

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Hello,
The TechNet Sandbox forum is designed for users to try out the new forums functionality. Please be respectful of others, and do not expect replies to questions asked here.
As it's off-topic here, I am moving the question to the
Where is the forum for... forum.
Karl
When you see answers and helpful posts, please click Vote As Helpful, Propose As Answer, and/or Mark As Answer.
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We have an itunes account on our desktop and my kids have it on their ipod and iphone. I went in and changed our user name from my old e-mail address which is no longer accessible to my new one and now either of my kids can access the itunes store..

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