We have an untitled music on our screen and will not let us get to the main menu
We have untitled music bar on the screen. Hoe did we get it there and it will not let us get to the main screen. Help
Hey Pharryl,
Thanks for the question. I understand that you are experiencing issues with your Apple TV. If the device is unresponsive, follow these steps to restart it:
Apple TV: How to restart your Apple TV
http://support.apple.com/kb/HT3180
If you can't restart your Apple TV because it's unresponsive, try the following:
- Hold down Menu and Down on the Apple Remote for six seconds, and then release when you see the indicator light on the Apple TV blink rapidly.
- Unplug the Apple TV power cord for three seconds, and then plug it back in.
Thanks,
Matt M.
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i have connected it to itunes like i was told to do and it wont do anything because its locked with a passcode and its frozen on the lock screen and will not let me enter myt passcode and after a while it just shuts off, it has been doing this for almost 48 hours. I was told to hold the home button and power button to shut it down and that I could then restart it and it would work... Nothing has helped, What can I try???
Reset the device by pressing and holding the home and power buttons for 15-20 seconds until the white Apple logo appears.
If that does not resolve, restore the device via iTunes on the computer.
If all else fails, take the device to Apple (or whomever provides support in your country) for evaluation and possible replacement. -
i tried to restore an i-phone to factory settings and now i have error code 3014 and i have the usb cable and i tunes logo on my screen and it wont let me power of i have phone connected already to i-tunes
There is some troubleshooting for that error message on this page : http://support.apple.com/kb/TS3694
This error occurs when iTunes is unable to reach gs.apple.com in a timely fashion. Follow the steps below in Unable to contact the iOS software update server gs.apple.com. -
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Hello Aloe_85,
This screen indicates that your device must be restored before it can be used again. The steps detailed in the article below can help get your iPad to reappear in iTunes so that it may be restored.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Allen -
My i pod shows the itunes symbol on the screen and will not let me do anything, any ideas?
I did the iso 6 upgrade and now my ipod shows the itunes symbol and will not do anything else, any one having that problem or know what i can do/
For that you will need to follow this.
Passcode Locked or Disabled
If your device is locked with a passcode or disabled you will have to restore the device within iTunes. You want to use the same computer that you always sync with. This is so that you can restore your apps, data and settings. You can restore it with any other computer, but you will lose all of your info from on the Device.
Instructions can be found here.
http://support.apple.com/kb/ht1808 -
My grandson bought a ipod from a friend. We want to use our itunes music. It shows the old owners name and does not give us an
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Any help?
The previous owner cleaned out all the music, videos and pictures.
But not sure how to restore back to factory.Hi,
Welcome to Apple Discussions.
Sorry to say that you cannot use an iPod Touch as an "external" drive, unlike the "Classic" etc. which I believe have this feature.
To transfer your library you will have to back it up to disc(s), a different type of HD or use a network to send the files over.
Good luck,
Dud.
Message was edited by: Duddo -
Icould backup popped up on screen and will not let me exit out of it to use my ipad
An icon popped up on my screen about my ipad not being backed up in two weeks. The "ok" button will not work and the icon will not go away. I can't unlock or turn off my ipad and i tried plugging it into my computer but that didnt help either.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
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Have changed password. Still can't download as it will not let me get past the Name/password screen.
I have gone through all of the hoops to download the latest Adobe Flash, but can't do it.
I have gotten the emails. Changed my password, but still can't download.
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Very frustrating as I just want to contact somebody who can help me. Thanks.You might want to check if it is your computer security requesting your system password and nothing of Adobe.
There is not normally any requirement to provide a password when installing Adobe software. Can you explain what you are trying to download (Flash Pro or Flash Player) and other details. There are normally no emails involved either so your mention of that is a wonder as well. Why you say your name comes up when you go to install is also a wonder since you say you are unable to download. -
We were given this iPod touch from a friend. Here is what I have done so far. Reset it back to factor settings. Added my music. Set up the wifi through my home internet. And it keeps telling me that it cannot connect to iTunes. Don't know what else to do. Have tried to look on this community for answers and haven't found ones that I haven't tried yet. I did see somewhere where there was an update for the iPod touch. It was 4.95 on the iTunes store. Wondered if that might help. Don't want to pay for something that won't work. Thanks!
I would update. You need the update for apps.
Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
https://buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/touchLegacyLandingPage -
Just what it says. I was using my iPod, everything was fine, I locked it, put it down on the table for a few minutes, picked it back up, and when I clicked the lock button the lock screen came up totally zoomed in. ***. I discovered I could move around the screen by touching a direction and it was dragged across. I got to the unlock slider and the little button that you slide across took up the entire width of the screen. Once again, ***. It let me drag it across, but it's impossible to type in my unlock combination as it requires me to click on wrong numbers in order to drag it to the ones I need. I also shut it down completely 3 times. It starts up normal, but the lock screen is frozen for a few seconds, then zooms in way far. ***????? Please someone help me out here, I've never seen any iPod do this...
use 3 fingers and double tap
then turn off zoom at settings>general>accessibility -
I purchased quick time pro, and attempted to download quick time 7, but it says I have quick time x installed. I deleted quick time x but it still says it is there and will not let me install.
In the optional install items-Quick Time is not an option. I am on Leopard.
Then you either:
1) never had QT X installed and could not have deleted it since QT X is only installed on Snow Leopard (OS X v10.6), Lion (OS X v10.7), and Mountain Lion (OS X v10.8) systems or...
2) you are actually running Snow Leopard (OS X v10.6) and not Leopard (OS X v10.5) as you just stated.
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Iphone stuck on rebooting screen and wil not let me restore
my iphone is stuck on reboot screen and will not let me restore
http://support.apple.com/kb/HT1808
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My ipod touch has a black screen and will not turn on. i have charged my ipod and tryed troubleshooting but nothing seems to work. what can i do to have my ipod turn on again?
See Here...
Frozen or unresponsive iPod touch
Try this First... You will not lose any Data...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
http://support.apple.com/kb/ht1430 -
My MacBook Pro 15in mid 2010 4gb 1067, 2.4gighertz i5, os 10.9.5 has locked up the calendar screen displays "The server responded with an error" and will not let me exit the msg or the screen I can use the rest of the computer. I have turned of the computer, force quit and other things. I tried to send a Calendar by email
I tried your suggestion but it did not work (hold shift down when re-launching calendar). Here is the message I keep getting. Help - this endless loop prohibits me from accessing any calendar functions.
The server responded with error.
Access to account “Google” is not permitted.
The server responded:
“403”
to operation CalDAVAccountRefreshQueueableOperation. -
Editing any user profile, when I try to save the change I get the error: no existing connection from which credentials can be copied. It will not let me get out of the screen. I have to close the Server App to get out. Any suggestions?
This is also being disucssed somewhere else https://discussions.apple.com/thread/5486117. I have the same problem, sorry i can't help.
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