We have been blocked from Facebook with a message that says we have been infected with malware on our iPad 2, what can we do?
We have been blocked from Facebook with a message that says we have been infected with malware on our iPad 2, what can we do?
You don't have malware on your iPad. Report the issue to FaceBook: http://www.facebook.com/help/
Similar Messages
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I keep getting a message that says my computer is associated with an APPLE ID?? That I can download previous purchases again in 82 days with a different ID? I don't understand why it wont allow me to download previous purchases?? I never had this problem before the 10.5 update. I have emailed their help panel numerious times and they never do anything that remedies the problem?? I only have one computer and one ID I just dont understand what the problem is. I use a 3G connection to download music and sometimes the songs are not completely downloaded too and when I cant redownload them its like a waste of money.. I am so discouraged!!! Has any of you had this problem or know what I can do to fix this problem?? Thanks!!!
Hi Bander Bunny!
I have a couple of articles that should be able to help you troubleshoot this issue a little further. You may want to try uninstalling and reinstalling iTunes first. This has to be done in a specific manner, and this article can help you do that:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/ht1923
Another option is that you may want to try syncing your iPod nano manually. Here's is an article that pertains to manually managing the content of your iPod nano:
Managing content manually on iPhone, iPad, and iPod
http://support.apple.com/kb/ht1535
It's also possible that this issue resides with your iPod nano. Here is a website that will help you troubleshoot the iPod nano:
Apple - Support - iPod Troubleshooting Assistants
http://www.apple.com/support/ipod/five_rs/
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
I have brought some movies and they just come up with this message that says it cannot be played on this iPod. I've bought movies before without iTunes Extras but these have iTunes extras and they don't want to sync with my iPod
Does anyone know what is wrong?Sounds like you are trying to sync the HD version of the video. You should try to download the Standard Definition copy instead and sync that to your device as HD content is only compatible with the 4G iPod Touch. See here for more information:
iTunes: May be unable to transfer videos to iPhone, iPad, or iPod
To prevent HD versions from being downloaded in the future head to the iTunes Store, click the Purchased link, and then select TV Shows and remove the tick mark next to Download HD when available. You should be able to download the SD version now from under this same page.
B-rock -
All of a sudden I can't open my iPhoto library. I get a message that says "To open your library with this version of iPhoto, it first needs to be prepared. It takes me to this page. Bought MacBook Pro 11/2012. Don't have a clue as to version of IPhoto
Is this library one that you've been using since you bought the MBP? If so and you're running iPhoto 9 then apply the two fixes below in order as needed:
Fix #1
Launch iPhoto with the Command+Option keys held down and rebuild the library.
Since only one option can be run at a time start with
Option #3, followed by #4 and then #1 as needed.
Fix #2
Using iPhoto Library Manager to Rebuild Your iPhoto Library
1 - download iPhoto Library Manager and launch.
2 - click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
3 - Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option.
4 - In the next window name the new library and select the location you want it to be placed.
5 - Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments. However, books, calendars, cards and slideshows will be lost. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
OT -
I cannot open a photo library from an external hard rive I get a message that says: You have made changes to your iPhoto library using a newer version of iPhoto. How do I access this library?
and
and have you opened this library with any other computer?
LN -
I am able to imessage from my ipad all phone numbers in contacts but one. With it I get an error message that says "number is not registered with imessage". However, I am able to imessage that number from my iphone. Any suggestion?
Hey joshuafromisr,
If you resintall iTunes, it should fix the issue. The following document will go over how to remove iTunes fully and then reinstall. Depending on what version of Windows you're running you'll either follow the directions here:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/HT1925
or here:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
Best,
David -
im trying to download itunes 10.5 but keep getting error message that says: There is a problem with this Windows Installer package. A problem run as part of the setup did not finish as expected. Contact your support personnel or package vendor. I am using windows XP 32 bit, all the other computers in my house downloaded just fine, no problems, however this is the computer my iphone is set up to, ive tried doing a virus scan, windows update, downloading other things, updating everything possible, everything works fine, its just itunes that wont download, anyone have any other ideas?
Yes, I had found a similar solution also. I'm running XP Pro, SP3. I went Control Panels/ Add-Remove programmes/apple software update/ change/ repair. Then run the 10.5 exe.
While the programme updated from version 8 of iTunes, my new iTunes is now a mess. Not all of my music was in the same folder previously but it all showed up on iTunes. Now many albums have been left out, some have only a few tracks and some have two copies of some tracks as well as having other tracks missing. I haven't begun to work on that. -
I am not allowed to send emails due to an error message that says I have exceeded the storage limits in my mailbox. I have already deleted all old mail, sent mail, etc. but still get this message. Please help!!
Firefox doesn't do email, it's a web browser.
If you are using Firefox to access web mail, you need to seek support from your service provider or a forum for that service.
If your problem is with Thunderbird, see this forum for support.
[http://www.mozillamessaging.com/en-US/support/]
or this one
[http://forums.mozillazine.org/viewforum.php?f=39] -
Message that says there is a problem with adobe/acrobat/reader
Can't view or download from internet. Message that says, There is a problem with Adobe/Acrobat/Reader. If it is running, please exit & try again.(0:104)
Hi Ciny Lu,
Please try steps mentioned here: http://forums.adobe.com/message/4605418
~Deepak -
I just got an iTouch and whenever I try to sync it to iTunes it keeps poping up with a message that says something like "cannot sync or read file". What should I do?
Is the error message:
"Attempting to copy to the disk <iPod name> failed. The disk could not be read from or written to."
if it is try:
http://support.apple.com/kb/HT1207
If not, what is the wording? -
My photos from camera row are not going all to photostream in any device, iphone 4s and ipad mini What can I do, please.
Both devices have the Icloud on.Try this on All Devices...
Close All Open Apps... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430 -
I keep getting this error message that says "There is a problem with this windows intaller packaage.a program required for this install to complete could not be run.contact ur support personnel or package vendor" what does it mean? and how do i fix it?
Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
I tried to do this, but I'm getting a message that says I have to turn off find my iphone before I can restore. Since my Iphone is locked, obviously I can't do this. So how can I unlock it?
Put your passcode in to unlock it.
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My I pad2 will not synch on my mac. I receive a message that says I have an invalid mobile me account name or password. However, I do not have a mobile me account. Help!
Are you sure this is what the error message says?
Your iPad is recognized by iTunes and when selecting sync, does the error message say that your iPad is locked and you must unlock it in order to sync? -
Today was my ipod disabled. it says I need to connect to iTunes, but when I connect it brings up an error message that says I have to enter code but my problem is that I forgot the code!!!!
Place the iPod in Recovery Mode and restore via iTunes.
iOS: Wrong passcode results in red disabled screen
If not successful, try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
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