We have been loyal Verizon customers for about six years and need someone to investigate the amount of stress we have been put through by them in the last two or three weeks!HELP!Who do we go to?

What problem are you having with your service or device? (Removed)
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HT1918 I have been using the same credit card for about a year and now it's telling me my security code don't match so it won't let me buy anything.... Any ideas

I have been using the same credit card for about a year and now it's telling me my security code don't match so it won't let me buy anything.... Any ideas

Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorisations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

Hi guys i had been an iPhone 5 user for about 3 years and i have recently swapped over to a samsung s4 i dont know if this was a good idea any assistance or light in the right direction would be appreciated?

Hi guys i had been an iPhone 5 user for about 3 years and i have recently swapped over to a samsung s4 i dont know if this was a good idea any assistance or light in the right direction would be appreciated?

Sorry i correct myself i had been an iPhone user for about 3 years. My last Apple iPhone was an iPhone 5. I am getting used to things with the Samsung but really think the extra features such as smart stay and scroll are coverting humans into robots. The configuration of the features is also difficult as it detects your eye movement so if the movement is out of place even the slightest the feature will not function. I think the ios user interface is simple in comparison to the android user interface. Any views are appreciated? I have many friends also using HTC and prefer it in comparison to the iPhone and Galaxy but as raymond73 mentioned choice is a wonderful thing.

HT204053 Ugh. How do I get iCloud on my iPhone? I have been using my iPhone for about a year and I have an iCloud account but it is useless since nothing syncs to nothing else. Obviously I don't know what I am doing.

Ugh. How do I get iCloud on my iPhone? I have been using my iPhone for about a year and I have an iCloud account but it is useless since nothing syncs to nothing else. Obviously I don't know what I am doing.

Welcome to the Apple community.
Have you logged into your iCloud yet on your phone, in settings > iCloud.

Hey! I have had an Ipod touch for about 7 years and it has always worked but i connected it to my laptop and it is detected on windows but it is not being detected on Itunes. Ive tried everything and need help!

Hey! I have had an Ipod touch for about 7 years and it has always worked! but for some reason i plugged it into my laptop and my computer is recognizing that it is plugged in but my itunes isnt what do I do?

See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

HT4946 I have had my iPhone for about a year, and I have a photo file from my old blackberry. When I go to back up my photos, it only backs up the camera roll. How do I back up the other album? The laptop where I had those photos broke, please can someone

I have had my iPhone for about a year, and I have a photo file from my old blackberry. When I go to back up my photos, it only backs up the camera roll. How do I back up the other album? The laptop where I had those photos broke, please can someone help.

You're going to have to email those photos to yourself.

I've had my iMac put away for about a year, now I can not remember the admin password upon startup. And I don't have the installation cd's (of course)! Is there any way to re-boot, re-do, get into my Mac to change it. I don't remember it even w/ the hint

I've had my iMac put away for about a year, now I can not remember the admin password upon startup. And I don't have the installation cd's (of course)! Is there any way to re-boot, re-do, get into my Mac to change it. I don't remember it even w/ the hint

Call Apple with the Serial and they will send you the ones that came with the Mac. Or search the Net.

I have had my mac book pro for about a year and a half and suddenly my dvd player will not play DVDs and i can not play alot of things on full screen. Does anybody know how i can fix this?

I have had my mac book pro for about a year and a half and suddenly my dvd player will not play DVDs and i can not play alot of things on full screen. Does anybody know how i can fix this?

This could be several things, but let's get the obvious ones out of the way, first:
1. Judging from your text, there's no problem with anything stuck in the mechanism; it's more an issue of no being to put in a disk. In other words, you're sure that there isn't a disk stuck in your MBP. (That happens a lot for all computers.)
2. Go to Applications/Utilities/Disk Utility, and repair the disk. This should take under 10 minutes.
3. Perform the procedure outlined here:
http://forums.macrumors.com/showthread.php?
4. After you're done, leave a message here as to the status of the repair.

HT5312 how do i reset my security questions if i don't have a rescue email? i have had my account for about 1 year and i don't know how to set up a rescue email.

i just want to know how to make a rescue email adress and change my security questions after having my account for about 1 year and no rescue email.

If you're able to correctly answer two of the questions, go back to the article you asked this question from and follow the instructions. If not, go back to it and use the link in the Additional Information section to ask Apple to reset the questions.
(100308)

Is anyone else having the finish rub off of the keys on their macbook? I've had mine for about 6 months and several keys look like the finish is wearing through. I went to the local genius bar today and the techs said they'd never seen this before.

Is anyone else having the finish rub off of the keys on their macbook? I've had mine for about 6 months and several keys look like the finish is wearing through. I went to the local genius bar today and the techs said they'd never seen this before.

Some people have seen their aluminum uni-body discoloring due to body oils. Go figure.
Normally putting anything over the keys/aluminum will hurt heat disspation, but you may need to use keyboard covers.
Or save up $500/year for new keyboards.
Neither is supposed to be a sarcastic answer. Either one could end up being the solution.
Good luck with it.

I've had my HTC Rhyme for about 4 months and it updated automatically to the software that was right before Google Play. When I try to update to Google Play, it says there's no service, but there is. What should I do?

I've had my HTC Rhyme for about 4 months and it updated automatically to the software that was right before Google Play. When I try to update to Google Play, it says there's no service, but there is. What should I do?

Hello!
No Play Store, sounds like no fun! Let's get this fixed! I would recommend trying the store in safe mode first. If that doesn't work a hard reset would be the next step. Here are the steps for both:
Safe Mode http://bit.ly/yAHjEJ
Hard Reset: http://bit.ly/xCo3Hk
Let us know if that works!
Katie H
VZW Support
Follow us on Twitter @VZWSupport

Ive had my 4G ipod touch for about 3 years and i was waiting for one of my games to load and my ipod suddenly turned off and now i cant get it to turn back on. is there a way to fix it or is it just completely shot?

ive had my 4G ipod touch for about 3 years and today i was waiting for a game to load and my ipod suddenly shut off and i cant get it to turn back on. is there any way to fix it or is it just completely shot?

See my response to your other post

I'm operating CS5 on iMac 10.10.2..Q. The last two or three times I have tried to use "Merge to HDR Pro" it will not complete the task and closes down. How do I fix it...I have restarted the system but no help...RDGS, Mike Frey

I 'm operating CS5 on iMac 10.10.2.....Q.the last two or three times I have tried to use "Merge to HDR Pro" the aplication quits with no image...I have restarted the system which does not solve the problem.

Details about your setup, please.
BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
A screen shot of your settings or of the image could be very helpful too,
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

I have used firefox for Mac OSX 10.4.11 for about a year and i quit it and opened up again later and all of my bookmarks were gone and it seemed like it was a whole new firefox is there anyway to get my stuff back

Everything that was saved on my Firefox including bookmarks for work, important add on with things saved on them, and all of my previous downloads. One minute it was working i quit Firefox then opened it up again and all of my items had been deleted. Please help!

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.
*http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
*https://support.mozilla.com/kb/Bookmarks+not+saved#w_places-database-file
*http://kb.mozillazine.org/Lost_bookmarks

I have had my ipod for about 3 years and do not have the computer my music was saved on, now its only on my ipod. I got a new computer, is there any way to transfer my music from my ipod to my itunes?

see question

So what would happen if you lost your iPod or it was stolen? Answer, all your music would be gone.
The iPod is not a storage device.
Do you have a backup of your media from your old computer? If so, copy all your media from that backup to your new computer.
Otherwise, try searching the forums for an answer to your question. This EXACT same question is asked and answered many times every day.

We have been loyal Verizon customers for about six years and need someone to investigate the amount of stress we have been put through by them in the last two or three weeks!HELP!Who do we go to?

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