We have bought an Apple TV, and have downloaded the sky sports app. We are trying to watch this via airplay, but we are only managing to get the sound, not the picture. Any ideas??

Sky do not allow the app to work with Airplay.You will only get sound.

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Hi.. I have a new apple computer and have no idea how to find stuff on here... Can someone tell me how to find my search history? Thanks

Hi.. I have a new apple computer and have no idea how to find stuff on here... Can someone tell me how to find my search history? Thanks

In addition to Japib's suggestion check out
OS X Yosemite: See your files in the Finder
OS X Yosemite: Finder preferences
OS X Yosemite: Ways to quickly see and open items
OS X Yosemite: Search with Spotlight
OS X Yosemite: Rename files, folders, and disks
OS X Yosemite: Folder basics
OS X Yosemite: Ways to organize files on your desktop
One more thing:
Search history is a term generally referring to what sites you have visited via your browser (e.g. Safari)
To see your Safari search history just open Safari and go to the top menu and select from Show History from the History
See two pics below

HT4061 i have an old apple 4s and have never backed it up (pictures and itunes). I have the usb plugged into my pc. what should i do next?

i have an old apple 4s and have never backed it up (pictures and itunes). I have the usb plugged into my pc. what should i do next?

Hi Boulose,
Click on the device, and then on the Summary page to the right, click on Back up Now:
http://support.apple.com/kb/PH12325?viewlocale=en_US
Also, you are going to want to import your photos:
http://support.apple.com/kb/ht4083
Cheers,
GB

HT204053 I use my sisters iTunes to sync only music onto my phone. I have my own apple ID and have it set up in my settings but when there's an update to be done, my sisters apple ID appears and I can't change it. Any ideas?

I use my sisters iTunes to sync only music onto my phone. I have my own apple ID and have it set up in my settings but when there's an update to be done, my sisters apple ID appears and I can't change it. Any ideas?

You may have inadvertently synced an app to your phone that was purchased with her ID. That would trigger a prompt for her ID password when updating. If that's the case, you would need to delete it from your phone.

I have bought a photoshop elements and have installed it on my MacBookPro. I have just bought an iMac and what to install on this computer as well. The iMac does not have a disc drive. I have copied the file onto a remote hard drive and tried to install b

I have bought a photoshop elements and have installed it on my MacBookPro. I have just bought an iMac and what to install on this computer as well. The iMac does not have a disc drive. I have copied the file onto a remote hard drive and tried to install but it thinks I have a pirate copy. What can I do?

If you click the link in my first post in this thread, then click "still need help? Contact us" it takes you to a page that looks exactly like the page where you started, but isn't. Select PSE for the program you want help with, click "Activation and Signing In" for the problem area and you will see this:
The gray area below the blue bar is a link to start a chat.

I have bought photoshop elemnts 12 and have a CD, but there where no serialnumber in the box or on the folder. What shall I do to activate. Have tried to search a support number in Sweden but i can´t find any.

I have bought photoshop elemnts 12 and have a CD, but there where no serialnumber in the box or on the folder. What shall I do to activate. Have tried to search a support number in Sweden but i can´t find any.

Find your serial number quickly
Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

I have got iphone 5 and i have made my apple id and to download apps from app store they ask me the payment method but there is no option like none what should i do

i have got iphone 5 and i have made my apple id and to download apps from app store they ask me the payment method but there is no option like none what should i do

it require a creditcard even if one only get free apps

Hi All, My iMovie opens and few secs later gets stuck! Not Responding! Any idea?

Hi All,
My iMovie opens and few secs later gets stuck! Not Responding!
Any idea? All up to date, OS X, MacBookAir...

Check memory and disk space (use Activity Monitor), and please report back. Also try closing all other apps.
What version of iMovie and OS X?

I appear to have two separate Apple IDs and have purchased music under both. Is there any way to consolidate the accounts into one?

I appear to have two separate Apple IDs and to have purchased music under both of them (one is my husband's email account, the other is mine). Is there a way to consolidate them, or is it possible to make the purchases made under two separte IDs downloadable on the same device(s)?

Not at this time. There is no way to merge two Apple IDs or be signed into the iTunes Store with more than one Apple ID at a time on an iOS device. However, you can USB sync the music to more than one device at a time, no problem. As long as all the music is on the same computer.

I have a MacBook Pro OS 10.9.5 with 250 GB hard drive-- I can't figure out what is taking up all my hard drive space (it is not backups). Any ideas?

MacBook Pro OS 10.9.5, 250 GB solid state hard drive.
I can't figure out what is taking up all my hard drive space (it is not backups). Any ideas?

I have a new Apple ID and have updated it in iTunes. However it still says the old ID in settings under iCloud. It will not let me change it and prompts me to enter my password for the old ID. I put in the old Password but it doesn't work.

I changed my Apple ID and it is not changing on my ipad. I did change it in iTunes but I can't change it or delete or update in settings under iCloud. It prompts for the password to the old id I put that in and it tells me that's not correct. I put the new password in and it tells me that's not correct. HELP!

To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

I recently purchased 2 iPad2's for my children. I currently have my own apple id and have successfully setup 2 more for each child. I have setup one iPad with the one apple id, but the second iPad has me apple id on it. How can I change the apple id on th

Santa recently purchased 2 iPads for my kids.
I currently have my own apple id for my iphone.
I have created 2 aple ids for each child and succesfully setup one iPad with one of the new apple ids, but the other iPad has my own apple id.
Can I change the apple id on a device (iPad 2)? And how?

You sign off and sign in with the correct Apple ID.
See this tip and is still valid for IOS 6
iOS 5 & iCloud Tips: Sharing an Apple ID With Your Family

TS1292 I have bought an itune card and have the activation receipt. But will not work. Help?

I have bought an iTunes card have activation receipt and it still says not activated. Help?

I was going to say delete the shortcuts from the desktop, task bar and start menu and then repair iTunes from the Programs and Features control panel. However given that error I think a full tear down and rebuild may be in order.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If the advice above doesn't resolve things you could try this alternate version:
iTunes 12.1.0.71 for Windows (64-bit - for older video cards) - itunes64setup.exe (2015-01-28)
which is a 64-bit installer for the 32-bit version of the core application, similar to previous 64-bit releases.
Or roll back to the previous build:
iTunes 12.0.1.26 for Windows (32-bit) - iTunesSetup.exe (2014-10-16)
iTunes 12.0.1.26 for Windows (64-bit) - iTunes64Setup.exe (2014-10-16)
tt2

Downloads from newspaper open in new window, recently window has started opening on right side of desktop, I cannot get it to open on left, any ideas?

When downloading articles from newspaper a new window opens. Window has always opened reduced on the left side of desktop, recently it has started opening on the right side. I have tried moving it over to left side before closing the window & restarting Firefox, this worked one time. I have Javascript set up to not allow sites to move or resize windows, changing this setting had no effect. This only happens with Firefox.

If a bookmark previously opened in the sidebar on the left then check the details of that bookmark.
You can check the Properties of a bookmark via the right-click context menu in the side bar (Ctrl+B).<br />
In the Bookmarks Manager (Bookmarks > Organize Bookmarks) you can click the More button in the Details pane at the bottom right.<br />
You can set "Load this bookmark in the side bar" as you like it.<br />

HT204053 I have changed my Apple ID and have amended the changes on my account on my iPhone also. However, iCloud on my iPhone still remains as my old Apple ID. How do I change this?

iCloud on my laptop has also amended to the new ID, it is just my phone that needs changing.

Go to Settings>icloud, scroll to bottom of screen and tap Delete Account. Then log in using a different ID.

We have bought an Apple TV, and have downloaded the sky sports app. We are trying to watch this via airplay, but we are only managing to get the sound, not the picture. Any ideas??

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