We have CS5 and CS6 and we want to swap the PCs the PCs over that they are installed on.

How do we do that. We do not have the CS5 media only the serial number.

If all you want to do is install CS6, then having the CS5 serial is sufficient. It wil lbe requested for verification of upgrade installs...
Mylenium

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Hi. I have CS5 and I want to upgrade to CC. Please tell me how can I do this and what is my benefit of having bought the CS5 earlier, do I get any discount? Thank you!

Hi. I have CS5 and I want to upgrade to CC. Please tell me how can I do this and what is my benefit of having bought the CS5 earlier, do I get any discount? Thank you!

I stand corrected, apparently the first year discount for previous CS customers is still in place.
https://creative.adobe.com/plans
Note the $29.99/month plan for the first year for CS customers.
-Noel

Hi, I have CS5 and I want to deactivate from old computer but don't have access to it?

Hi, I have CS5 and I want to deactivate from old computer but don't have access to it?

Contact Adobe Support thru chat and ask them to reset your activations for CS5.
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

I have trimmed some R3D flies in Premier Pro and I want to export the trimmed versions in full res to my hard drive, i.e. I want to export the files so that they end up on my hard drive in the same native format. I don't see an option for this in Premier

I have trimmed some R3D flies in Premier Pro and I want to export the trimmed versions in full res to my hard drive, i.e. I want to export the files so that they end up on my hard drive in the same native format. I don’t see an option for this in Premier Pro when I go to export. Any help would be appreciated. Thanks!Premiere Pro

Aperture has the ability to work with files in their existing location. They are called "referenced masters." When you import images, you should select the "In their current location" in the "Store Files:" drop down box. Have a read of the documentation for full specifics. Unsure how you can resolve your duplication; might be some work but next time have a read of the manual first
Information for versions is stored in the Aperture database (library file). The masters can be inside the library file itself, or they can be somewhere else.

I have an iPhone, an iPad, 2 iPad mini's and 2 iPod Touch's that all share the same apple id. I want to separate the iPhone so that texts are not seen on the other devices but I still want them to have the iMessage ability. How do I do that?

I have an iPhone, an iPad, 2 iPad mini's and 2 iPod Touch's that all share the same apple id. I want to separate the iPhone so that texts are not seen on the other devices but I still want them to have the iMessage ability. How do I do that?

Not sure if you can have 2 Apple ids contact Apple.com/I'd You may to set IPhone up as new with a different Apple ID & password. Bsydd uk

Why will my iPad 2 not recognize any iPod cables? I have tried two different cables in both the wall and in my laptop, but it will not register that it is receiving power, nor will the laptop recognize that they are connected.

Why will my iPad 2 not recognize any iPod cables? I have tried two different cables in both the wall and in my laptop, but it will not register that it is receiving power, nor will the laptop recognize that they are connected.

Crizzo is right, the best way to charge is with the included power block. That said, the USB cords are interchangable as far as an of us know. (just not power bricks, iPhone and iPod bricks put out 5W of power, the iPad wants 10W and will always say 'not charging' if plugged into less power than it requires even though it will charge, just very slowly)
If you have tried to charge your iPad - with the iPad charger - with multiple cables and multiple computers and get no joy then it's time to head to the apple store and have them check it out. The 30 pin USB port can go bad - mine did - and it's a manufacturer's defect (unless there's any sort of obvious damage) and should be covered under the warranty;

My mac has stopped connecting to the wireless printer. However both the mac and the printer indicate that they are connected. What can I do to correct this issue?

my mac has stopped connecting to the wireless printer. However both the mac and the printer indicate that they are connected. What can I do to correct this issue?

Maybe this???
Mac OS X: About the Reset Printing System feature ...
http://support.apple.com/kb/HT1341?viewlocale=en_US
10.5/10.6/10.7/10.8 instructions...
In System Preferences>Fax & Print, Right click or Control+click on the Printers list Sidebar, choose Reset Printing System.
if you hold option and click the "-" tab it resets the printing system.
http://www.macosxhints.com/article.php?story=20031215144430486
Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions.
Any devices that previously appeared in your Printer List and Fax List will need to be added again after resetting the printing system.
Resetting the printing system in Mac OS X 10.5.x+++
    1.    To use the Reset Printing System feature in Mac OS X 10.5.x, follow these steps:
    2.    Choose System Preferences from the Apple menu.
    3.    Choose Print & Fax from the View menu.
    4.    Control-click on list of printers on the left side of the window, then choose "Reset printing system" from the contextual menu. If you don't see a list of printers, Control-click on the text "Click + to add a printer or fax" and select "Reset printing system..."       As an alternative, if you currently have one or more printers listed, you can Option-click the "-" (Remove printer) button.
http://support.apple.com/kb/ht1341
Reboot.

Sir i am from pakistan and i am buying iphone 4s from online source the delear told that they are authorised dealer of aplle the company name is "s

sir i am from pakistan and i am buying iphone 4s from online source the delear told that they are authorised dealer of aplle the company name is "s&belectlimited.com" this can u confirm me that is they are your authorised dealer or not ????

The iPhone is not available in Pakistan. No authorized source for iPhones will ship one outside of the country they are located in. Therefore, if they are willing to sell you an iPhone and ship it to Pakistan, they are NOT an authorized dealer.

How can i set the "Keep the following number of major versions" to a limit suppose 20 and then disable it from the users so that they cannot change the value?

I want to set the value of "Keep the following number of major versions" in the versiong settings of a documnet library to a limit say 20 and then disable the option from the users so that they cannot them. Is it possible thorugh some custom coding?

Hi Moumita10,
Just curious about that how the custom CSS code works in your environment if put it in the “LstSetng.aspx” page.
In my environment, it hides the "Keep the following number of major versions" setting in the “LstSetng.aspx”
page after applying the custom CSS style there.
Thanks
TechNet Community Support
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

Just bought a pair of earpods for the shuffle 3rd gen the first the remote doesn't work so i exchanged them and these don't work either! I already checked that they are compatible and should work! Any ideas or advice?

Hi I recently bought a pair of earpods for my 3rd Gen ipod shuffle only the remote does not work, so i exchanged them from an unhelpful member of staff from Currys who said the problem could be my device. So i just tested the new ones and the same problem again! I already checked that they are compatible so i don't understand why the remote doesn't work. Will be greatful with any advice or answers on this one. Thanks!

Actually they are not compatible: http://store.apple.com/us/product/MD827LL/A/apple-earpods-with-remote-and-mic

How can I control stepping motor with PCI-7344 & UMI-7764? And I want to know the simplest circuit that I can do by myself?

Now I don't want to by commercial stepping motor driver, I want to do it by myself. I want to know the simplest driver circuit to drive and control my stepping motor (+5V 4 phases).

From the 7344's perspective, in open loop stepper mode, the only necessary outputs are the pulse train for steps and a TTL flag for direction. You can also set it for CW/CCW mode, which will output two separate pulse trains: one for clockwise motion, one for counter-clockwise motion.
If you only need to decode the signals into four phases and not amplify them above 5V, then a small IC might work for you (as long as you don't need a lot of current). A reconfigurable FPGA could be programmed to decode the incoming signal and output the four phases pretty easily. However, I honestly believe your best bet is just to buy a recommended amplifier for the motors.
Good Luck
Kyle V
Applications Engineer
National Instruments

I want to reset my Macbook Pro back to factory condition because I want to completely eradicate Mackeeper which the previous owner (it is preloved) had downloaded. But I don't want to lose the Microsoft Office that she had installed previously. Help?

I recently bought a pre-loved Macbook which has been sparsely used but I only realised Mackeeper was installed after I got back home. I did a thorough check previously before I bought it but I didnt know what Mackeeper was until I checked it out online. I want to get rid of it completely and the only way to do that is to reset my Macbk to factory mode but by doing so, I will delete Microsoft Office too and the previous owner had lost the key product no and the neccessities to reinstall the software. I have seen others say something about moving it to an external hard drive but I don't have one and I think it would be costly? Please, any experts on this matter come forward and give your best opinions. Thanks!
Additional info -
Software type: OS X 10.9.2

The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You — not the previous owner — must do that. How you do it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
1a. If you don't own another Mac
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. For early MBA models, you may need a USB optical drive or Remote Disc. You should have received the media from the previous owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
1b. If you do own another Mac
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to create a bootable USB device and boot the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can boot from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
2. Partition and install OS X
If you see a lock screen when trying to boot from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another authorized service provider to be unlocked. You may be asked for proof of ownership.
Launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In thePartition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
After partitioning, quit Disk Utility and run the OS X Installer. You will need the Apple ID and password that you used to upgrade. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
Then run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
3. Other issues
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information.

I have just put an audio book into my iTunes music library. When I tried to transfer it to my iPod shuffle it rearranged the tracks so that they are in the wrong order. How can I put them in the order they appear in the book?

I have just put an audio book into my iTunes music library. When I tried to transfer it to my iPod Shuffle it put the chapters in the wrong order i.e. Chap 1, Chap 10, Chap 11 etc. rather than Chap 1, Chap 2, Chap 3 ... How can I get it to put them in the order they appear in the book?

First, we need to know if the audiobook chapters are being treated by iTunes as music files or as audiobooks. If they are not audiobooks purchased from the iTunes store, they might be getting "shuffled". You will need to look at "File" - "Properties" (I think - I don't use iTunes under Windows - or right-click on the file and choose "properties") and look at the media type. If it is "Music", change it to "Audiobook". If this is not the problem, or does not fix anything, please post back.
Actually, looking at your post again, a second thought occurs to me - assuming there are less than 100 chapters in the book, just renaming them with a leading zero on the first nine chapters might do it. A computer will alphabetically sort filenames in the order you quote (1, 10, 11, 12, 13, ... 2, 21, etc.) but a leading zero will fix that (01, 02, 03 ... 10, 11, 12)

I have CS5 and am not happy with the export options no mpg4 1280x720 ?

So support tells me that my version is no longer supported and have to use creative cloud, that is not my way of doing things, To resume I have a few thousand bucks of programs that are obsolete? All the way back from the great Macromedia days, Flash, Dreamweaver, P Shop, Fireworks...etc..
Does anybody have a clue what my options are apart from this propriety enslaving system they call creative cloud ?
thanks

pp46 wrote:
Does anybody have a clue what my options are apart from this propriety enslaving system they call creative cloud ?
cs6 is still available for purchase as a perpetual license, and does not require subscription to cc !!!
AND... cs5 is eligible for upgrade pricing to cs6!!!
http://www.adobe.com/products/catalog/cs6._sl_id-contentfilter_sl_catalog_sl_software_sl_c reativesuite6.html?promoid=KFPMZ
click the buy button, on the left dropdown menu choose:
Upgrade from CS5-5.5 (ignore the 'cloud' section to the right)
hahahahahahahahahahahahahahaha!!!

I have a Mac with OS 10 5.8 and a new HP Pro 8500 Premier Printer. When printing, how do I change the print option from photo paper to plain or inkjet? This is a serious problem and HP tells me it is a problem with Firefox, that they are getting several

I used to be able to choose print options with Firefox and now I can't. It forces me to use photo paper when I want only to use plain paper. I do not have this problem with Safari or IE, just firefox. I have an office jet 4500 HP printer

I should add that it's an HP photosmart 4280.I found it online and it shows the Mac 0SX operating system.

We have CS5 and CS6 and we want to swap the PCs the PCs over that they are installed on.

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