We have Ipod touch and when charging it yesterday it blocked and we cannod unblock it - what do we do

When we were charging the Ipod touch and once fully charged, we tried to unlock it and it does not respond.  It is locked and no way to unlock it.  Can anyone help and tell us what to do?
Thanks

- First try a reset. Nothng will be lost.
Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Next connect to your computer and restore via iTunes.  If you can't restoe, try placing the iPd in recovery mode and then restoring. For recovery mode.
iPhone and iPod touch: Unable to update or restore

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