We have just got a i mac desktop, we are unable to down load password protected files that were created in xl on up our old computer,we get a message encrypted

we have just purchasd a i mac desktop,we saved all our files from our old dell on a  external hardrive, some of these files are password protected by us . aerror message flashes up encrypted

Decrypt the files using the same Windows application you used to encrypt them.

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    copy the entire iTunes folder (not just the iTunes music folder) from <MacintoshHD>/users/yourname/music on the source to <MacintoshHD>/users/yourname/music on the target (overwriting the iTunes folder in place there).
    you can use an external HD or your network for this operation. everything will be as you were used to from the old machine.

  • Just got my first Mac desktop. How in the world do you make an icon?

    Just got my first Mac desktop.  Cannot figure out how to make a favored website an icon.  Seems like it should be simple, but am evidently having a brain cramp.  Any help would be appreciated.

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  • HT1414 i connected my iphone 5 to my computer for the first time since i got it and it didnt give me any option and just started to restore it from my iphone 4s. ive now lost all my pictures that were on it. Is there a way i can get them back!

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  • I've got all my music on my iphone already and have just got a new mac but for some reason i cant seem to get my music onto my mac. any ideas how to do it?

    right i've just recently got a new macbook air.
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    have you got any ideas how to sort this out?

    lewisburton1 wrote:
    i dont have the originl laptop.
    That's a shame... would have been much easier...
    lewisburton1 wrote:
    can i do it with just my iphone and my new macbook?
    Try these 2 User Tips...
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    https://discussions.apple.com/docs/DOC-3141
    Recovering your iTunes library from your iPod or iOS device
    https://discussions.apple.com/docs/DOC-3991

  • I just got a new mac pro and did not set up a password and now it is asking me for one? what can I do now?

    Hi...please help me. I just got a Mac Pro yesterday and did not set up a password at apple now it is asking me for one to download flash player plug in. what can i do?

    Shootist007 wrote:
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  • I need to open pagemaker 5 files that were created on the Mac.

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    Thanks for the reply but how would you unembedd the graphics if you
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    That's why you (um, I) need to keep your dead tech around; the only way to unembed the graphics is to open the document in the app that created it. Quite often, when I need to resurrect a dead PageMaker doc, I have to use the importer in PM 7 to extract the stories. I don't need to do so too often, but I'm quite glad I kept the old stuff around when a client shows up with something ancient.
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    Can you tell me about your non profit and the refugees that you work with?
    Well, I don't really work direcly with refugees myself, I spend a lot more time working with their writing systems.   However, if you want to learn about the organization for which I spend my time juggling Burmese and Amharic and et cetera, direct your browser to www.irco.org. There is a great deal going on here that has nothing to do with the translation department.

  • Happy Christmas! I have just got a leapad for my daughter, trying to download software for mac and it says access denied, so can't even install CD to get it started. Any ideas as to why this would be? Thanks

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    Try going to System Preferences>Security & Privacy and under the General tab...
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    Merry Christmas,
    Clinton

  • I have just got a new Macbook Pro and am trying to sync with my iPhone. Everything is working except I can't get my Audible Downloads it is saying they are not authorised to play on this computer. Any suggestions?

    I have just got a new mac book pro. When I synced my iphone 4s with it my audible book files were deleted from my phone though they are on the computer still. A pop up said my iphone was not authorised to play on this computer. Everything else is there just not my audio books from Audible. I'm half way through a book, what do I do?

    The iphone is not a backup device.
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  • HT1152 Hi, we have just got our new replacement desktop mac with mountain lion. We had a G5 that was irreparable. Now we are looking to see where we can put in our cd's as we just popped them into the side on the G5 but no joy here !

    Hi, we have just got our new replacement desktop mac mountain lion osx 10.8.2,  as the G5 was irrepairable. Now we can't find where to put our discs ?!? Have they now done away with being able to burn discs and put software discs in now and just rely on downloads ?

    Have they now done away with being able to burn discs and put software discs in now and just rely on downloads ?
    Yes. There is no Superdrive. You cannot play DVDs or CDs.
    You will need to buy an external DVD player/burner. Almost all will do the job, just make sure you can connect it, as your iMac does not have Firewire or USB2 (USB3 is backwards compatible).
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  • I just got a new Mac- I have transferred my itunes but how do I transfer my iphone to the new itunes?

    I just got a new Mac- I have transferred my itunes but how do I transfer my iphone to the new itunes? i dont want my whole iphone to blank so please help

    and everything from my iphone will transfer to the new itunes and i wont loose anything when i sync?
    thankyou!!

  • So i just got a new mac, and i am trying to sync my songs that i bought on itunes, and some of the worked, but a huge selection of them have a little exclamation mark beside it and it says it can't be downloaded, why?

    so i just got a new mac, and i am trying to sync my songs that i bought on itunes, and some of the worked, but a huge selection of them have a little exclamation mark beside it and it says it can't be downloaded, why?

    Hello Pork Chop 2,
    Congratulations on your new Mac!  It sounds like your purchased songs are not playing completely after you downloaded them.  I recommend to following steps for an issue like this:
    Symptoms
    Occasionally, if a song purchased from the iTunes Store on a Mac or PC was not downloaded completely, the song may not play back fully. The song may abruptly stop during playback, and iTunes may start playing the next song in your library or playlist.
    Resolution
    If iTunes in the Cloud is available in your country, try the following steps to resolve the issue:
    Delete the purchased song that is exhibiting the problem from your iTunes library.
    Click on the Purchased link in the iTunes Store to view your previously purchased music.
    Download your previously purchased song from this list.
    You can find the full article here:
    Songs in iTunes may not play back completely
    http://support.apple.com/kb/TS4357
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • I just got a new mac and use my external hard drive to save all my images to but whenever I go to save my photo to my hard drive it says I do not have write access....Whats wrong how do i fix this or do i need a new hard drive??

    I just got a new mac and use my external hard drive to save all my images to but whenever I go to save my photo to my hard drive it says I do not have write access....Whats wrong how do i fix this or do i need a new hard drive??@

    This is a Mac question not a Photoshop question, and I am a Windows users, but I can Google and this might be what you need to do:
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  • I have just clicked on my iTunes desktop icon and got the following message "The file iTunes Library.itl" cannot be read because it was created by a newer version of iTunes. Why has this occurred when it working fine?

    I have just clicked on my iTunes desktop icon and got the following message "The file iTunes Library.itl" cannot be read because it was created by a newer version of iTunes. Why has this occurred when it working fine? Is it best to update iTunes to 10.2 to attempt to resolve? Initially I got the prompt Quicktime was out of date so I updated that successfully in all programs. I do not want to lose my iTunes library.

    Sorted problem updated and reinsatlled and restarted computer.

  • Just got a new mac pro and can't manage to set a password and keep it.  It keeps telling me I have the wrong password.

    Just got a new mac pro and can't manage to set a password and keep it.  It keeps telling me I have the wrong password.  I want to start over and I can't even get back in to do this bc it won't take any of my passwords.  How can I start over completely?

    You got a new laptop? try asking there or in Lion forum.
    If it has Lion, use the Recovery Mode boot Command-R
    Use that to erase and reinstall - it has network install ability.
    Want MacBook Pro forum or Lion Community?
    MacBook Pro
    Lion Mac OS X Communities
    New, as in from Apple, it would have asked for full setup.
    Want to reset the password? (it is used then I'd wipe it clean and start over)
    How to run the Password Reset utility in OS X 10.7 Lion

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