We have just purchased CC for teams and cannot update PS CC to 14.1

I have tried everything for both mac and PC and nothing seems to work. This is really disappointing. I have been trying since last week and still not working as of today.
Can somebody please help and get us to this new update.

Please try the following steps:
1) Launch Adobe photoshop CC.
2) Click on Help> Update.
3) Updater window will launch. Choose the updates you want to install and click on Update.
4) Quit Photoshop.
5) Wait for updates to apply and then click on the close button
Let us know if this what you were looking for.
Regards
Pragya

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http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/Install-Error-quot-The-system-cannot-f...
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