We have the itouch hooked up to wifi but can't access email

we have the itouch hooked up to wifi but can't access email or app store - is there a router setting (which is an open system, no passwords or log in needed) we need to address? We can successfully use safari, but anything with a password seemigly is no go. This is using a new iTouch 8G that I bought for my Mom yesterday.

We got our son's working yesterday. It didn't dawn on me until many hours later that I kept giving the router password instead of the Hex key for the I-touch password Entry. We had to supply the Hex Key. We use WEP as a security mode and both password and Hex key are in Hexidecimal format. I hope this helps you and saves you many hours of headaches.

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MY APPLE TV SHOWS THAT iT IS CONNECTED TO MY WIFI, BUT CAN NOT ACCESS THE INTERNET

my apple tv found my wifi, but can not access the internet??

I have been on the phone with Apple, done all of the trouble shooting they have recomended. When I attempt to connect it to the internet I get a message reading "your apple tv is connected to your wi-fi but cannot connect to the internet. I have plugged the modem right into the apple tv and it still won't work. This is the second device I've used. (apple gave me a new one after the first didn't work). I just thought there might be someone out there who had the same issue and knows how to resolve it.

Have Pages on iPad and MacBook Pro but can't access docs from iCloud on laptop.

have Pages on iPad and MacBook Pro but can't access docs from iCloud on laptop. laptop keeps telling me to purchase pages for iPad (which I've been using on both the iPad and MacBook for months - App store says i have them both too). Both units have current updated systems and apps. Using same apple ID. Calendar and contacts work fine between both machines.

Do you have any secondary accounts set up in mail, contacts and calendars.

HT5330 I already have iCloud set up with 10.7 but can't receive email

I already have iCloud set up with 10.7 but can't receive email. Suggestions?

hildigirl wrote:
smtp.me.com:name and then (Offline) after
That is (or was) a Mobile Me server, now closed down. The correct servers are
imap.mail.me.com and smtp.mail.me.com (outgoing), but this should have been set automatically, did you completely sign out of iCloud (System Preferences>iCloud and is Mail activated in Mail, Contacts and Calendars as well as iCloud?
If you are still signed in at System Preferences>Mobile Me, sign out.

Connected to wifi but can't access internet

My MacBook connects to the internet through wifi, but ipod, iphone and ipad only connect. Even though the bars are there indicating connection, I can't access the internet on any of the 3 devices. When I reset the router it the devices can access the Internet for a while, but then i lose access again. Hmmm?

We got our son's working yesterday. It didn't dawn on me until many hours later that I kept giving the router password instead of the Hex key for the I-touch password Entry. We had to supply the Hex Key. We use WEP as a security mode and both password and Hex key are in Hexidecimal format. I hope this helps you and saves you many hours of headaches.

TS1398 my ipad is connected to my wifi, but can't access the internet.

When I am in the same room as my wireless router, my Ipad accesses the internet correctly. When I go into a room where my Ipad and laptop couldn't reach my router, I installed an extender. Now, my laptop and my wife's Ipad can access the internet, but my Ipad can't. What should I do?

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Connected to wifi but can't access

what's wrong with my iphone connected to wifi but i can't access the internet? while my friend's ipod touch and ipad1 they can access the internet?

Your router may not have given your iPod a valid IP address. Go to Settings > Wifi > your network name and touch the ">" to the right to see the network details. If the IP address starts with 169 then your router didn't provide an IP address and you won't be able to access the Internet.
Sometimes the fix can be as simple as restarting your router (remove power for 30 seconds and restart). Next, reset network settings on your iPod and attempt to connect. In other cases it might be necessary to update the router's firmware with the latest from the manufacturer's support web pages.
If you need more help please give more details on your network, i.e., router make/model, wifi security being used (WEP, WPA, WPA2), etc.
Does your iPhone connect to any WiFi network?

I recently loaded OS 10.6.2. I can get on the internet but can't access email. I get a pop up that asks for my email passwd. I enter the passwd but it is rejected. My email provider checked everything from their end and said it was my software. Any ideas?

I recently installed 10.6.2, everything was fine for a few days. Last night I logged on to check email and got a new pop up window asking for my email account password. Its never came up before with the old OS or with the new OS prior to this point. I entered my password but it was rejected. After an 1 1/2 hours on the phone with my internet/email service provider it was determined that my password was good and the system was ok on their end. Access to the internet is not affected so I think its something wrong with the new OS. Any ideas?
thanks

Mac OS X v10.6: Mail.app won’t open, or "You can't use this version of Mail…" alert after installing Security Update 2012-004:
http://support.apple.com/kb/TS4424?viewlocale=en_US&locale=en_US
Fellow user Grant Bennet-Alder offers this solution:
Some users have reported this problem if the Mail Application has been moved out of the top-level /Applications folder, or duplicated in another location.
When the Security Update is done, the old version of Mail is disabled.
The solution has been to:
1) make certain Mail is in the /Applications folder
2) There is no other copy anywhere else.
3) Once steps 1 and 2 have been done, Manually download and re-apply the Security Update (2012-004) by hand.
Security Update 2012-004 (Snow Leopard)
If the Mail.app has been LOST, it can be re-installed by applying the 10.6.8 version 1.1 combo update. But this update is quite large and it is usually not necessary:
Mac OS X 10.6.8 Update Combo v1.1

Why can I access Internet, and get my email through yahoo, but can't access email when I use the mail icon on the front of my tablet. It just started doing this today.

Why can I access the Internet, even get my email by going through yahoo, but as of this morning I can not access my email from the mail icon on my tablet screen. It just started doing this today. When I try to get my email by going through the icon, I am asked to enter yahoo password. I do this, then the box just pops up again, and again and again never letting me get signed in. Don't know what I am doing wrong. Need help!

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
iPad Mail
http://www.apple.com/support/ipad/mail/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

I have 2 itunes libraries on my macbook, but can only access one. The itunes library file for the inaccessible library is subdued and won't open. Help?

When I select "Choose Library" the itunes library file is subdued. I copied the library file off of Time Machine and put it back in itunes, but it remains subdued. I'm running OS X 10.6.8 and iTunes 10.4.1. Help?

I too had this problem and have solved it. After upgrading to iTunes 10.4.1 (Running OS X 10.6.8) I could no longer select library files. Previously, I would launch iTunes with the option key down to trigger the "Choose Library" dialog box. I have three libraries, each of them stored in separate iTunes folder within my user:music folder. I would then double-click on a given folder to open it and then double-click on the library file. After the 10.4.1 upgrade the library files were grayed out (not selectable). The problem was resolved by changing what and how I selected. When the three iTunes folders were displayed I clicked once on a folder to select it (instead of double-clicking to open it) and then clicked the "open" button in the dialog box. This resulted was iTunes launched with the library file contained in that folder.

I often download tv shows on apple tv. All of a sudden I don't have the option to download tv shows but can download movies. Internet connection is good. I simply don't have the search or download options for tv. What is happening?

I often download tv shows on apple tv. All of a sudden, my screen does not display download options for tv shows. I can download movies no problem
and the Internet connection is good. It just no longer shows options for tv shows except for my tv shoes (already downloaded). what is going on?

Welcome to the Apple Community.
Check your store location is set correctly, if this doesn't help, try restarting the Apple TV by removing ALL the cables for a 30 seconds.

TS1368 I have had my update to 6.0 but can't access the new passbook it says "cannot connect to iTunes Store". Why is this?

I 'Cannot connect to iTunes store' , why is this? I had updated to 6.0 yesterday. When I went on new passbook and tapped the App Store it came up with cant connect to iTunes Store. Help!

Trylogging out of your Apple ID and logging in again, it worked for me

I downloaded the latest version of PSE 9, but can't access RAW images. My Olympus E-M5 is supported

I cannot open RAW photos in Photoshop Elements 9.03. I updated to latest version of Camera Raw that indicates my camera is supported, but no luck.

Olympus E-M5 is supported in Camera raw 6.7 and its for PSE 10.
For PSe 9 camera raw 6.5 is supported, but Olympus E-M5 is not supported in camera raw 6.5
Refer the below link for more details:
http://www.adobe.com/support/downloads/detail.jsp?ftpID=5264
http://www.adobe.com/support/downloads/detail.jsp?ftpID=5370
http://forums.adobe.com/thread/311515
-Harshit yadav

HT4356 I have the up photos smart 5514 printer and can't get it hooked up to print web pages. It says no air printers found and both a connected to the same wifi

I have the up photos smart 5514 printer and can't get it hooked up to print web pages. It says no air printers found and both a connected to the same wifi

Shannmo-
The HP PhotoSmart 5514 is on Apple's list of AirPrint printers, so it should work. <iOS: AirPrint 101>
One problem might be that your WiFi router does not correctly handle Bonjour data required by AirPrint. Contact the router's manufacturer to see if there is a change to its setup or a firmware update that will solve the problem.
I had a printing problem several months ago, where the WiFi had jumped to a neighbor's WiFi that happened to have the same name. There are a LOT of WiFi routers out there named "Linksys"!
Fred

Lost a 2 hard drives, have 7 k photos on a touch that I need to load on IMAC with a new hard drive, how do I do it. Just never went from a Touch to iMac. I have the cable hooked up and then what, I don't want to mess up,my last chance to save 7k pics!

Lost my hard drive and also an Ipad, but have 7 k photos on a Touch that I need to load on fixed IMAC with a new hard drive, how do I do it. (There were more photos than the 7k, but they were saved on other drives, thank goodness). 7K pohotos on the Touch are no where else, must be saved! Just never went from a Touch to iMac. I have the cable hooked up and then what, I don't want to mess up,my last chance to save 7k pics! New Aperture and IPhoto on IMAC with no other photos loaded on the new hard drive yet.

I'd ask in the iTouch forum where there are more iTouch users there than here and they should know how to off load the photos. It might take a 3rd party app.
OT

We have the itouch hooked up to wifi but can't access email

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