We have two users on 1 computer tools, history, etc show up on one user screen but not the other how do i fix this

We have one computer in our home and two user accounts, his and hers. On my account at the top of the page I have file, edit, view, history, bookmarks, tools and help.
On the other account it will not show any of those topics. Its very discouraging first its there and than it dissappears so that we cannot find our bookmarks.
How do i remedy this so the same is on both user accounts.

For details of how to restore it, see [https://support.mozilla.com/kb/menu+bar+is+missing]

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